Practice

Oliver Morley on how to unlock the car of the future and the impact of pay restraint on DVLA

18 August 2017

The DVLA chief executive explains to Civil Service World how the agency has been transformed into a digital business, and what Whitehall can learn from its base in Swansea

Cabinet Office automation project will introduce robots into the civil service

18 August 2017

Supplier Capgemini to train civil servants and help departments develop robotic process automation using software in £4m project

UK civil service ‘only the fourth best in the world’

6 July 2017

Study finds Whitehall is the world’s most effective civil service for generating policy, but falls down ranking in areas like financial management and digital services

Analysis: HMRC tops central government digital league table

8 August 2017

Collation of performance dashboard stats shows department is conducting almost all its transactions digitally, while other departments struggle to reach two thirds

HMRC faces probe on Childcare Service website failings

4 August 2017

New Treasury Select Committee chair demands core performance details after reported problems

Grenfell Tower inquiry: nine lessons from previous Whitehall probes

4 August 2017

The government has recently set up a number of high-profile inquiries, including into child sexual abuse and the Grenfell Tower fire. As the terms of reference for the Grenfell Tower probe are...