Announcement comes as damning report finds probation service at one of collapsed company's subsidiaries "inadequate"
Judge nods to departmental budget pressures as he hands down 12-month sentence
Union sets out five demands to cut workload of staff at Universal Credit service centres in Wolverhampton and Walsall
Work and pensions secretary Amber Rudd has acknowledged that rollout of benefit reform could have contributed to large increase but says government has made changes to improve reform
Department seeks to engage with potential commercial partners
Government accepts request by MPs as part of a number of recommendations to improve customer service
Department for Work and Pensions insists “zero tolerance” policy is rigorously enforced
Department says the 10,000-claimant pilot will be sufficient to test the managed migration process
Treasury Select Committee chair calls for government action to highlight potential risk to parents
Gerry Reardon picked up the customer service prize at the 2018 Civil Service Awards for his work handling complaints in the government’s landmark welfare reform. He tells Emma Sheppard why he was surprised to win
Move aims to help managers and applicants understand range of opportunities
Rudd also confirmed plans to delay the next phase of the rollout but said DWP would still hit its 2023 deadline.