Nick Clegg and David Cameron

Peter Riddell: 2015 election outcome likely to be more ‘complicated’ than 2010

16 April 2015

‘Fragmentation’ and coalition wariness will make post-election talks more ‘complicated’, Institute for Government director Peter Riddell tells UCL event

A picture depicting different elements of customer service

CSW Webchat: Coming up 23rd April 2015

16 April 2015

Tackling the cultural and organisational changes needed to optimise and improve digital customer experience across the public sector

Simon Fraser to step down as FCO permanent secretary

16 April 2015

Foreign Office announces that its permanent secretary Simon Fraser is to leave Whitehall at the end of July

Alastair Campbell

'Civil servants still phone me up on the sly' - CSW interviews Alastair Campbell

9 April 2015

Alastair Campbell helped change the relationship between government and Whitehall forever. But it wasn’t all bad, he tells JP O’Malley – in fact civil servants still phone him up for advice today...

Louise Casey

Speaking truth to power: CSW interviews Troubled Families tsar Louise Casey

24 March 2015

From the homeless and crime victims to the abused children of Rotherham, Louise Casey has spent her career fighting for society’s most vulnerable. Sarah Aston meets her. Photos by Tal Cohen

Ministry of Defence Permanent Secretary Jon Thompson

Defensive measures: CSW interviews Ministry of Defence permanent secretary Jon Thompson

20 March 2015

With the defence budget becoming ever more contentious, the MoD’s permanent secretary Jon Thompson must continue to balance spending decisions with national security. It’s a tough job – but one he...

Graphic showing a basic platform computer game

Gamification: When governments up their game

7 April 2015

Cutting-edge communications and training campaigns are using the theories and technologies behind the best video games, says Joshua Chambers

Leadership lessons

27 March 2015

It’s two years since the launch of the Major Projects Leadership Academy, a training school designed to improve the leadership of big public sector schemes. With 100 graduates now under its belt,...

elderly woman

For better or worse? CSW explores the ins and outs of the Better Care Fund

25 March 2015

After a rocky start, the government’s ambitious plan to integrate health and social care is ready for launch. But is the challenge simply too big? Mark Rowe asks the experts

A picture of the First ever printed copy of Magna Carta, 1508, on display in Magna Carta: Law, Liberty, Legacy.

Exhibition review: Magna Carta – Law, Liberty, Legacy

30 March 2015

The British Library’s major new show marks the 800th anniversary of Magna Carta. After a morning spent among scrolls and artifacts – including King John’s back molars – Jacqueline Tenreiro gives...

Boris Johnson

Review: Boris Johnson's The Churchill Factor

20 March 2015

The London mayor’s adoring paean to Churchill sometimes reads as an effort to reflect some glory back onto its author, writes John Ashmore