Top 6 challenges of channel shift — and how to tackle them

The way that government services are delivered is changing. The need to increase the take up of digital services provided to the local communities, combined with the continued squeeze on budgets following the election, means the public sector faces a host of different challenges.

Yet, delivering a successful channel shift strategy can be challenging and the pressure is on to deliver more services online with fewer resources.

In “Top 6 challenges of channel shift — and how to tackle them” OutSystems explains point-by-point how to overcome the top challenges faced by the public sector.

In this white paper Outsystems explains how to:

1. Make the transition to Agile

2. Design for today’s users

3. Listen to data

4. Integrate every system

5. Deliver continuously, and more

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