Coronavirus has upended public services and meant governments both local and national had to develop services at speed that supported the economy.
Now, as the economy begins to reopen and the country recovers, governments have a chance to build on this progress to create a host of more citizen-centred services that will boost efficiency and cut costs.
This on-demand session looks at how both central and local government responded to the challenge, and what lessons can be more widely applied.
Ivana Gordon, Head of Government Grants Management Function Covid-19 Response, Cabinet Office
Will Sexton, Head Of Digital, Grants Transformation Programme, Cabinet Office
Melanie Thompson, Business Improvement & Service Delivery Manager, Tandridge District Council
Vicky Barrett, Project Delivery Manager, Tandridge District Council
Simon Collinson, Area Vice President, Public Sector, Salesforce UK
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