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    Digital, Data & Technology

    The latest Digital, Data & Technology news from Civil Service World
    View sponsor hub
    Data breaches by DWP and others putting domestic-abuse victims’ lives at risk, ICO says
    27 Sep Digital, Data & Technology

    Data breaches by DWP and others putting domestic-abuse victims’ lives at risk, ICO says

    Department for Work and Pensions is among seven organisations reprimanded by the data watchdog
    by Jim Dunton
    New Civil Service Jobs website will 'remove painful processes', Cabinet Office says as bidding opens
    28 Sep Digital, Data & Technology
    New Civil Service Jobs website will 'remove painful processes', Cabinet Office says as bidding opens
    ICO 'naively accepted disingenuous' Home Office arguments in FoI decision, tribunal rules
    28 Sep Digital, Data & Technology
    ICO 'naively accepted disingenuous' Home Office arguments in FoI decision, tribunal rules
    Former Rolls Royce tech boss named national technology adviser
    15 Sep Digital, Data & Technology
    Former Rolls Royce tech boss named national technology adviser
    'Self-inflicted' job cuts worsening digital skills shortage, MPs warn
    13 Sep Digital, Data & Technology
    'Self-inflicted' job cuts worsening digital skills shortage, MPs warn
    Lack of cybersecurity experts should send chill down government’s spine, PAC says
    DWP to replace government's largest customer service centre with new £200m facility
    16 Aug Digital, Data & Technology
    DWP to replace government's largest customer service centre with new £200m facility
    Department publishes procurement notice outlining intent to overhaul its customer service centre to help deliver a more effective welfare system
    Salesforce World Tour London: Welcome to the future Partner Content
    11 Aug Digital, Data & Technology
    Salesforce World Tour London: Welcome to the future
    The Salesforce World Tour London was a celebration of the power of technology to transform the customer experience. With a focus on Artificial Intelligence, there was plenty to interest delegates from the public sector, as Tim Gibson reports
    Digital transformation: The journey goes on Partner Content
    11 Aug Digital, Data & Technology
    Digital transformation: The journey goes on
    Much of the talk at Salesforce World Tour London was about AI. For delegates from the public sector, the foundational issue is the power of a low-code citizen engagement platform to enhance service delivery, as Tim Gibson reports
    Transforming victims' journey — the digital way Partner Content
    11 Aug Digital, Data & Technology
    Transforming victims' journey — the digital way
    With the help of Salesforce's platform, forward-thinking police forces are forging a path towards a more compassionate, efficient, and victim-centric approach to law enforcement. Murielle Gonzalez reports from Salesforce World Tour London
    Salesforce World Tour London: A healthcare revolution Partner Content
    11 Aug Digital, Data & Technology
    Salesforce World Tour London: A healthcare revolution
    NHS Professionals and clinical trials specialist Protas are paving the way for next-gen digital transformation in healthcare, combining care coordination, citizen engagement, and AI to help deliver better outcomes, as Murielle Gonzalez reports
    £17m refresh of Civil Service Jobs planned in bid to tackle recruitment challenges and attract new talent
    07 Aug Digital, Data & Technology
    £17m refresh of Civil Service Jobs planned in bid to tackle recruitment challenges and attract new talent
    Cabinet Office wants to give ‘innovative company’ a long-term contract to provide updated version of the platform used to advertise all government roles
    Digital 'gurus' to be parachuted into government from private sector in secondment pilot
    20 Jul Digital, Data & Technology
    Digital 'gurus' to be parachuted into government from private sector in secondment pilot
    Similar initiatives will be launched in areas including science and engineering
    DSIT plucks housing director general for key digital role
    18 Jul Digital, Data & Technology
    DSIT plucks housing director general for key digital role
    Emran Mian takes over digital role from Susannah Storey, who has joined DCMS as its new permanent secretary
    Making civil servants' jobs easier with 'nerdy tech' - Mark Thompson interview
    13 Jul Digital, Data & Technology
    Making civil servants' jobs easier with 'nerdy tech' - Mark Thompson interview
    The next phases of government’s data revolution have the potential to truly transform the way the civil service operates, but business cases are not enough to deliver results. Suzannah Brecknell talks to Mark Thompson, director of data, platforms and interoperability in the Cabinet Office’s Government People Group
    HMCTS ‘consistently underestimated’ complexity of Court Reform Programme
    30 Jun Digital, Data & Technology
    HMCTS ‘consistently underestimated’ complexity of Court Reform Programme
    MPs say staff have borne brunt of failings as service spends 90% of £1.3bn budget achieving just over half of project’s goals
    HMRC and DWP to start using One Login within the next year
    26 Jun Digital, Data & Technology
    HMRC and DWP to start using One Login within the next year
    GDS sheds light on plans to continue rollout of government-wide system over the coming months
    DCMS names former DG as new permanent secretary
    22 Jun Digital, Data & Technology
    DCMS names former DG as new permanent secretary
    Susannah Storey returns to the newly-refocused DCMS as its top civil servant after short stint at DSIT
    MPs launch probe into cross-Whitehall strategic thinking
    22 Jun Digital, Data & Technology
    MPs launch probe into cross-Whitehall strategic thinking
    Liaison Committee will examine how well government identifies opportunities, as well as risks and threats
    ICO to probe use of personal data in government anti-disinformation work
    16 Jun Digital, Data & Technology
    ICO to probe use of personal data in government anti-disinformation work
    Data watchdog will speak to Cabinet Office and DSIT following media revelations about social-media monitoring
    'The more bids that are evaluated, the better the AI output will become': Can ChatGPT do a civil servant's job?
    13 Jun Digital, Data & Technology
    'The more bids that are evaluated, the better the AI output will become': Can ChatGPT do a civil servant's job?
    CSW asked a cross-section of officials to play around with ChatGPT and establish how good it is at some of the everyday tasks they perform in their jobs. Here, Jack Perschke, director for public sector at Content+Cloud, considers what ChatGPT could mean for public procurement.
    'The PQ response read as more frank and open than we might be happy to clear': Can ChatGPT do a civil servant's job?
    13 Jun Digital, Data & Technology
    'The PQ response read as more frank and open than we might be happy to clear': Can ChatGPT do a civil servant's job?
    CSW asked a cross-section of officials to play around with ChatGPT and establish how good it is at some of the everyday tasks they perform in their jobs. Here, Gemma from the Department for Work and Pensions gives it a shot at answering a parliamentary written question... and applying for a grade 7 job
    'It didn’t seem to grasp the rationale': Can ChatGPT do a civil servant's job?
    13 Jun Digital, Data & Technology
    'It didn’t seem to grasp the rationale': Can ChatGPT do a civil servant's job?
    CSW asked a cross-section of officials to play around with ChatGPT and establish how good it is at some of the everyday tasks they perform in their jobs. Here, Greg from the Department for Business and Trade asks for help designing net-zero policy
    'Make up an imaginary policy idea, and write a ministerial submission': Can ChatGPT do a civil servant's job?
    13 Jun Digital, Data & Technology
    'Make up an imaginary policy idea, and write a ministerial submission': Can ChatGPT do a civil servant's job?
    CSW asked a cross-section of officials to play around with ChatGPT and establish how good it is at some of the everyday tasks they perform in their jobs. Here, Henry from the Department for Business and Trade sees how well it can craft a ministerial submission.
    Education policy in the style of Shakespeare: Can ChatGPT do a civil servant's job?
    13 Jun Digital, Data & Technology
    Education policy in the style of Shakespeare: Can ChatGPT do a civil servant's job?
    CSW asked a cross-section of officials to play around with ChatGPT and establish how good it is at some of the everyday tasks they perform in their jobs. Here, William from the Department for Education puts his team's sassy chatbot, Ariadne, to the test...
    Can ChatGPT do a civil servant's job? CSW's panel put it to the test
    13 Jun Digital, Data & Technology
    Can ChatGPT do a civil servant's job? CSW's panel put it to the test
    We asked a cross-section of officials to play around with ChatGPT and establish how good it is at some of the everyday tasks they perform in their jobs. See how well it did...
    'This is a really big deal': Could ChatGPT change how civil servants work?
    13 Jun Digital, Data & Technology
    'This is a really big deal': Could ChatGPT change how civil servants work?
    From "radical efficiencies" to "hallucinations", we explore the implications for government officials of large language models like ChatGPT
    DSIT made up of 800 DCMS staffers and 935 from BEIS
    08 Jun Digital, Data & Technology
    DSIT made up of 800 DCMS staffers and 935 from BEIS
    Newly created Department for Science, Innovation and Technology is still working on employee transfers, minister reveals
    Lunch with... former DLUHC digital chief Paul Maltby
    06 Jun Digital, Data & Technology
    Lunch with... former DLUHC digital chief Paul Maltby
    The ex-government tech maven sits down to discuss digital reform, transparency and what makes a good minister
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