Capita pledges pension-scheme ‘lessons’ for huge DWP contract
27 Mar Digital, Data & Technology

Capita pledges pension-scheme ‘lessons’ for huge DWP contract

Richard Holroyd tells MPs the firm will sign a charter with the departments that are members of the Synergy shared-services cluster
by Jim Dunton
Ex-Sunak adviser appointed to DSIT civil service role
27 Mar Digital, Data & Technology
Ex-Sunak adviser appointed to DSIT civil service role
Cabinet Office told Capita to prepare for six-figure pensions backlog, firm acknowledges
26 Mar Digital, Data & Technology
Cabinet Office told Capita to prepare for six-figure pensions backlog, firm acknowledges
The wrong suspect: Why tech is rarely the issue when digital transformation goes wrong
25 Mar Digital, Data & Technology
The wrong suspect: Why tech is rarely the issue when digital transformation goes wrong
Civil servants should be more involved in shaping AI adoption, report says
24 Mar Digital, Data & Technology
Civil servants should be more involved in shaping AI adoption, report says
Two-thirds of officials want to be more involved in shaping how their organisation introduces artificial intelligence, according to survey
'We are able to tackle problems creatively and quickly': Megan Lee-Devlin on AI adoption and integrated teams
24 Mar Digital, Data & Technology
'We are able to tackle problems creatively and quickly': Megan Lee-Devlin on AI adoption and integrated teams
The DG for service transformation at the Ministry of Justice tells CSW about the huge potential she sees to “achieve a step change" in the performance of services
GOV.UK AI chatbot achieves 90% accuracy
23 Mar Digital, Data & Technology
GOV.UK AI chatbot achieves 90% accuracy
Officials say “strong progress” has been made in GOV.UK Chat pilots
Companies House chief apologises over data breach
16 Mar Digital, Data & Technology
Companies House chief apologises over data breach
Technical error meant logged-in users could view and alter some elements of another company’s details without their consent
Darren Jones: Digital ID will provide foundation for modern public services
11 Mar Digital, Data & Technology
Darren Jones: Digital ID will provide foundation for modern public services
Chief secretary to PM says Digital ID can save tens of millions of pounds each year by reducing need for call centres and paperwork
MoD perm sec pledges anti-fraud performance will improve
09 Mar Digital, Data & Technology
MoD perm sec pledges anti-fraud performance will improve
Jeremy Pocklington tells MPs £1.5bn figure for potential annual losses is “quite a conceptual estimate” of risk
Government's shared services strategy 'unlikely to reach full potential'
06 Mar Digital, Data & Technology
Government's shared services strategy 'unlikely to reach full potential'
Public spending watchdog flags concern over lack of buy-in and implications of abandoned Applicant Tracking System plan
Cyber profession plans unveiled
06 Mar Digital, Data & Technology
Cyber profession plans unveiled
The profession will be jointly run by the National Cyber Security Centre and Department for Science, Innovation and Technology
People Survey 2025: Civil servants set out AI gains and expectations
02 Mar Digital, Data & Technology
People Survey 2025: Civil servants set out AI gains and expectations
Staff offer insight on time savings from artificial intelligence and predict the extent to which technology will change their jobs
Treasury calls in private sector to help departments scale up AI use
26 Feb Digital, Data & Technology
Treasury calls in private sector to help departments scale up AI use
IBM, Faculty AI and the Tony Blair Institute will also advise on improving public-sector efficiency and productivity through the wider deployment of artificial intelligence
DWP pay ballot falls short of strike threshold
25 Feb Digital, Data & Technology
DWP pay ballot falls short of strike threshold
PCS general secretary Fran Heathcote says "thousands backed industrial action despite a system designed to suppress participation"
DSIT offers £174k for AI and emerging tech DG
25 Feb Digital, Data & Technology
DSIT offers £174k for AI and emerging tech DG
Perm sec Emran Mian says department is seeking candidates with “deep technical curiosity, strong judgement, and the ability to empower experts”