Luke Heselwood

Empowering staff and improving productivity: HMRC’s smart working lessons for Whitehall
02 Oct 2018 Civil Service Reform
Empowering staff and improving productivity: HMRC’s smart working lessons for Whitehall

HMRC has been at the forefront of the government’s smarter working agenda, and is attempting to change the culture across one of government’s biggest organisations. There are lessons for other departments in the progress so far, says Luke Heselwood