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    Digital, Data & Technology

    Keep up-to-date with the latest Digital, Data & Technology news from Civil Service World
    HMRC home working ‘not to blame’ for self-assessment helpline delays
    25 Jan Digital, Data & Technology

    HMRC home working ‘not to blame’ for self-assessment helpline delays

    Perm sec blames unnecessary calls and last-minute rush to file tax returns for busy phone lines
    by Tevye Markson
    FCDO signs consultancy to £6.5m deal to boost cyber resilience
    02 Feb Digital, Data & Technology
    FCDO signs consultancy to £6.5m deal to boost cyber resilience
    Home Office and Motorola terminate £400m emergency services contract
    25 Jan Digital, Data & Technology
    Home Office and Motorola terminate £400m emergency services contract
    Starting the year with inclusivity: how civil servants can become disability allies
    23 Jan Digital, Data & Technology
    Starting the year with inclusivity: how civil servants can become disability allies
    Vetting service failures ‘putting national security work at risk’
    19 Jan Digital, Data & Technology
    Vetting service failures ‘putting national security work at risk’
    Watchdog says it is “essential” that Cabinet Office sets clear route to reform to get service back on track
    Home Office and BEIS first under the microscope in pilots of new cyber audits
    18 Jan Digital, Data & Technology
    Home Office and BEIS first under the microscope in pilots of new cyber audits
    External supplier brought in to run the rule over government systems as rollout begins of ‘GovAssure’ programme
    How will location data help solve the challenges of 2023?    
    11 Jan Digital, Data & Technology
    How will location data help solve the challenges of 2023?    
    Location data supports public services and helps cut costs – but changes can we expect to see this year?
    'Compelling' communicator sought to lead government digital and data strategy
    11 Jan Digital, Data & Technology
    'Compelling' communicator sought to lead government digital and data strategy
    Cabinet Office unit seeks strategy and projects leader – in a role first advertised as a 10-year assignment
    ‘Transformation won’t come easy’: Megan Lee on keeping a 'razor-sharp focus’ at CDDO and tackling recruitment challenges head on
    09 Jan Digital, Data & Technology
    ‘Transformation won’t come easy’: Megan Lee on keeping a 'razor-sharp focus’ at CDDO and tackling recruitment challenges head on
    Achieving the Central Digital and Data Office's commitments will be hard but the benefits are incalculable, its chief strategy and transformation officer says
    HMRC among most-impersonated agencies by cyber-scammers
    09 Jan Digital, Data & Technology
    HMRC among most-impersonated agencies by cyber-scammers
    Cyber intelligence unit reveals the government brands most often cited in attempted fraud and hacking
    Cabinet Office unveils plans to expand departments’ powers to share personal data
    06 Jan Digital, Data & Technology
    Cabinet Office unveils plans to expand departments’ powers to share personal data
    Proposals will allow for more information to be processed to support One Login identity-verification service
    DfT explores virtual queues to manage Dover lorry gridlock
    05 Jan Digital, Data & Technology
    DfT explores virtual queues to manage Dover lorry gridlock
    Department to lead project looking at potential use of tech in avoiding 20-mile backlogs of vehicles
    The Queue and the Commonwealth Games: Sarah Healey on DCMS's proud moments in a 'difficult year for the civil service'
    04 Jan Digital, Data & Technology
    The Queue and the Commonwealth Games: Sarah Healey on DCMS's proud moments in a 'difficult year for the civil service'
    As she wishes for a "precendented" year, the DCMS perm sec sets out the importance of valuing staff
    Historic England under strain due to 'legacy of underfunding'
    04 Jan Digital, Data & Technology
    Historic England under strain due to 'legacy of underfunding'
    Report warns of "careful balancing act" amid strain on technology systems and staffing resources
    Continuing to fight Covid and celebrating women in science: UKHSA’s Jenny Harries looks back on 2022
    30 Dec 2022 Digital, Data & Technology
    Continuing to fight Covid and celebrating women in science: UKHSA’s Jenny Harries looks back on 2022
    The UK Health Security Agency’s first national conference was a highlight for the chief exec
    'In a world of hybrid working, organisational culture matters' – Jeff James on a year in the life of The National Archives
    16 Dec 2022 Digital, Data & Technology
    'In a world of hybrid working, organisational culture matters' – Jeff James on a year in the life of The National Archives
    The head of the National Archives reflects, and looks ahead to the transfer of the Parliamentary Archives from Westminster to Kew
    'Anything but routine': Met Office boss Penelope Endersby on a record year
    14 Dec 2022 Digital, Data & Technology
    'Anything but routine': Met Office boss Penelope Endersby on a record year
    The Met Office chief executive on 12 months of global achievements, soaring temperatures and public protection
    ‘I have to make sure the ship is not blown off course': Alex Chisholm's cross-government efficiency drive – and the teenage job that crushed his festive spirit
    14 Dec 2022 Digital, Data & Technology
    ‘I have to make sure the ship is not blown off course': Alex Chisholm's cross-government efficiency drive – and the teenage job that crushed his festive spirit
    Striking the right balance between proactive and reactive priorities will be a challenge in 2023, the Cabinet Office perm sec and civil service COO predicts
    Out with the old, in with the new: GDS head Tom Read looks to the future
    13 Dec 2022 Digital, Data & Technology
    Out with the old, in with the new: GDS head Tom Read looks to the future
    Government Digital Service's chief exec salutes new talent and tells us about the need to protect crucial teams 
    Know your worth: how the Government Office for Technology Transfer is helping unlock the value of knowledge assets
    08 Dec 2022 Digital, Data & Technology
    Know your worth: how the Government Office for Technology Transfer is helping unlock the value of knowledge assets
    GOTT has been set up to help public sector organisations make the most of their knowledge assets. Its chief outlines its priorities and how it will help departments to realise the value of their intellectual resources
    Look to the future: Sarah Healey on the challenges of digital policymaking
    07 Dec 2022 Digital, Data & Technology
    Look to the future: Sarah Healey on the challenges of digital policymaking
    As DCMS perm sec Sarah Healey argued in a recent speech, policymakers should not assume in the face of monumental change that a policy response is impossible
    Red team security unit to test departmental defences with hostile reconnaissance
    06 Dec 2022 Digital, Data & Technology
    Red team security unit to test departmental defences with hostile reconnaissance
    Specialist supplier will search for – and attempt to take advantage of – ‘vulnerabilities and exploitable information’
    HMRC phone lines closed over 'technical issue' – MPs demand answers
    05 Dec 2022 Digital, Data & Technology
    HMRC phone lines closed over 'technical issue' – MPs demand answers
    Suspension of helpline services a "serious concern", Treasury committee chair says
    The fast and the curious: Anita Friend on the Defence and Security Accelerator's 'defendable' decisions
    02 Dec 2022 Digital, Data & Technology
    The fast and the curious: Anita Friend on the Defence and Security Accelerator's 'defendable' decisions
    Anita Friend tells CSW how DASA finds and funds innovation to serve national security, why she trusts her staff, and how managing crises has framed her approach to work
    ICO 'not going easy on government', data watchdog chief says
    01 Dec 2022 Digital, Data & Technology
    ICO 'not going easy on government', data watchdog chief says
    Commissioner claims that fining public bodies simply creates a ‘money-go-round’
    Civil service job cuts 'should fund better pay for top new recruits'
    01 Dec 2022 Digital, Data & Technology
    Civil service job cuts 'should fund better pay for top new recruits'
    Performance-related pay and “senior specialist” roles would help departments attract more outside talent, IfG says
    NAO sounds alarm as funding shortfalls threaten departmental shared-services drive
    30 Nov 2022 Digital, Data & Technology
    NAO sounds alarm as funding shortfalls threaten departmental shared-services drive
    Cabinet Office “doesn’t know how much has been spent or what benefits to expect”, watchdog warns
    DBS back-office staff threaten ‘indefinite’ industrial action
    29 Nov 2022 Digital, Data & Technology
    DBS back-office staff threaten ‘indefinite’ industrial action
    PCS chief says billionaire employer can “easily” end pay dispute – plus, more HMCTS strikes announced
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