Delivering Artificial Intelligence in Government

To enable successful use of AI in government, leaders must design and implement governance and policy that promotes a skilled workforce that collaborates with academia and the private
sector, risk management frameworks, secure systems, and modern technologies.

This report from the IBM Centre for the Business of Government outlines a maturity model for agencies to develop the capacity and capabilities to fully leverage AI’s potential. The report discusses challenges facing the public sector in implementing AI, with opportunities to address each challenge summarised alongside practical steps that leaders can take to leverage AI. The report addresses the subject in three sections:

• Planning, Developing, and Deploying AI

• Challenges and Opportunities in Delivering AI systems

• A Maturity Model for Assessing Public Sector Progress

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