The Government's Transformation Strategy commits that by 2020 departments will “design and deliver joined-up, end-to-end services”. It sounds like a simple aim – and one that would deliver undeniable improvements to outcomes – but it requires a significant shift in the way teams operate today. Technologies such as APIs have the potential to accelerate this shift, but barriers remain, from legacy challenges to cultural obstacles.
At this roundtable you will have a chance to hear the results of the research into the use of APIs across the public sector, and discuss the implications for service transformation, as well as considering how organisations in other sectors have overcome the barriers to API adoption.
It will bring together senior leaders from across government to explore how these barriers are being overcome in different departments, and how we can make better use of APIs and other technologies to accelerate change and transform the citizen experience at pace and scale.
Topics will include:
- What good practice examples exist which have shown APIs have been used to create joined-up services?
- What can other departments learn from these examples?
- How can digital teams optimise the use of APIs?
- How can we improve use of data to design and deliver joined-up services?
- How do we tackle the remaining barriers to developing joined-up services?
The discussion will take place on Thursday 6 December 2018* in Westminster from 12.30 - 14.30. It is free to attend and lunch will be provided.
This roudntable is open to Civil Servants only. To register your interest in attending, please contact Daisy Crisp by emailing roundtables@dodsgroup.com or call on 0207 593 5664.
*please note this event was originally to be held on the 7 November