Does the civil service have the skills to get the most out of AI?

In the face of government's ambitious AI Opportunities Action Plan, public sector organisations have a chance to take productivity to the next level, reducing costs while enhancing service delivery. But, without the right skills and knowledge – among not just technical staff, but senior leaders, policymakers, and delivery professionals – departments may struggle to use AI effectively, leading to wasted investments and missed opportunities. 

This PublicTechnology webinar, hosted in partnership with QA, will explore the essential link between AI adoption and workforce readiness. A panel of government and technology experts will share practical insights on ensuring AI delivers real value by equipping public sector employees with the skills they need to maximise its potential. 

Discussion points include: 

• What are the critical skills needed to ensure civil servants can effectively adopt and use AI tools? 
• How to implement upskilling initiatives to build AI confidence and competency?
• Addressing concerns around AI adoption and demonstrating how it can empower civil servants rather than replace them. 
• Ensuring employees understand how to implement AI safely while managing data security and compliance risks. 
• Examining real-world examples where AI training has driven measurable improvements in efficiency and service delivery. 
• Demonstrating how an AI-ready workforce is essential to realising the full benefits of AI investment in the public sector.