Once small and cohesive, today’s cities, including those in the UK, have become large and complex entities. In fact, London, despite being the smallest region in terms of area, occupying 1,600 square kilometres (sq km), less than 1% of the total area of the UK, has a population of over 8 million. This is a larger population today than all but the top four countries at the turn of the last century. So, with this being the case, how can governments maintain meaningful engagement with citizens, businesses, employees and other agencies?