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Ombudsman's report highlights poor complaints handling as biggest cause of upheld cases in 2014-15
Health service chief executive says "considerably more progress" needed in Spending Review talks to ensure "genuinely workable NHS funding solution"
Matt Hancock says new team will bring together officials and ministers to focus on digital reform
Cross-government SDSR to be unveiled two days before the Spending Review
LSE Diplomacy Commission warns over lack of joined-up foreign policy strategy – and says Foreign Office must do more to promote "family-friendly" career paths
New appointments this week in the civil service, UK politics, and public affairs, via our colleagues on Dods People
Chancellor George Osborne confirms that environment, communities and transport departments have struck a deal with the Treasury — as he hints at further changes to public sector pay and terms
With science and research spending already below the OECD average, new report by the Science and Technology Committee calls on the Treasury to "safeguard both the quality and the productivity of our science base"
Combined central and local government outsourcing spend highest since early 2012, according to new research
New "Office for Students" and Teaching Excellence Framework among measures in business department's Green Paper
Garry Graham – taking over from Leslie Manasseh at the union for specialists and managers – calls for "cool appraisal" of performance management by ministers
Decentralisation will not be a "panacea" for improved public services, think tank warns
Cabinet Office minister Matt Hancock sets up a new group to help departments to become "intelligent consumers of their own data" – and promises lunchtime coding groups for civil servants. Audience members at the Open Data Institute meanwhile quiz him on the privatisation of the Postcode Address File
Public Accounts Committee criticises HMRC over customer service, compliance and tackling aggressive tax planning – while HMRC says MPs have "overlooked" its achievements
Tech industry group says some initiatives designed to open up markets are poorly understood, but Crown Commercial Service chief Sally Collier insists Whitehall is "changing the way it does business" with smaller firms
Chatham House urges protection of FCO – while officials reportedly say they are "confident" of a good outcome at the Spending Review
Police and Crime Commissioners write to ministers over new funding formula – but Home Office says changes will improve "complex, opaque and out of date" system
Former Cabinet Office perm sec joins top Department for Education official Chris Wormald at hearing on the charity's collapse – and reveals he considered earlier ministerial direction over grant to the organisation
Report by Business in the Community says Social Value Act has had some impact in improving lot of low-paid staff – but backs tougher approach with agencies
National Audit Office asked by MPs to check whether Spending Review cuts are taking account of the environment
Special report: Extensive cross-government survey finds broad range of views on the FOI act – with calls for more central support in dealing with requests and just over 50% of officials in favour of introducing charges
Public Accounts Committee says it is surprised DfE "did not take a stronger leadership role" in support for care leavers amid "disappointing service provision"