Partner Content

The government's customer service must better suit user needs, according to a webchat hosted by TCS and Civil Service World

Amazon Web Services on moving your Windows Server 2003 applications to Amazon EC2

Reduce your risk with Amazon Web Services 

Phil Young, Head of Online at Transport for London (TfL), discusses the transport system in Greater London and its journey to the AWS cloud.  

Businesses are increasingly delivering cutting-edge customer experience and are raising the bar for all – how can the public sector keep up?

A short video on the benefits of Sophos Cloud

TCS has a proven track record around the world in working with governments on fiscal and welfare efficiency. Here we go through three examples

New York City’s Department of Probation (NYCDOP) wished to carry out an IT re-engineering initiative to enable better collaboration with internal and external stakeholders. It, therefore, decided to implement a Reusable Case Management System (RCMS) that would be the pivot of its IT landscape. Clearly, the RCMS had to handle future growth of the agency and function alongside existing and planned systems.

Is Social Media Right for the Public Sector? Cornerstone take a closer look.

Mentioning the words ‘government’ and ‘IT’ in the same breath has traditionally been a signal for sighs and raised eyebrows. The press coverage generated earlier this year by care.data – the proposed NHS system for storing and sharing patient information – once again illustrated how public sector technology projects can come unstuck.

TCS helps NEST introduce a simple, intuitive, low cost digital platform to enable employers to provide workers access to a workplace pension scheme which facilitated over one million enrolments.​

The drive to deliver better and more responsive services to citizens in an environment of spending cuts brings ever-increasing pressure to bear on public sector organisations to transform their operations.

In this environment, fresh thinking, innovation and an assured approach to implementation is required to transform service delivery across both local and central government. 

When it comes to the workplace, change is happening all around us. Organisations and their employees are seeing changes regarding who they work with, where they work and how they work. Whilst many of these changes have happened in the last decade, it’s during the last couple of years that we’ve seen change with such ferocity that it is affecting all organisations around the world. 

Government is in the enviable position of having lots of data about its citizens. But the current culture, systems and processes make it difficult to unlock the insight held within that data to better understand citizens, improve services and drive efficiency.

 

Today there is a growing need for organisations to provide seamless and transparent information sharing amongst employees; whether it is visibility of employee goals at different levels within the company to ensure alignment between the individual and the businesses objectives or reporting on financial targets. 

ID Logistics strengthens the performance of its teams in France and globally by using a SaaS-based Learning and Talent Management solution

Cornerstone provide advice on effective approaches for learning management.

Everyone loves a good spreadsheet. But if you have more than a few hundred employees, tracking performance, training, and succession with them is the stuff of nightmares. Spreadsheets and paper-based processes can’t give you deep, real-time insight into how your employees are performing or how to make them—and your company—more successful. But a talent management system can. Our clients shared their reasons for making the switch from spreadsheet to software. Which one tops your list?

Recovering debt from citizens and businesses is about more than just tougher enforcement. 

This 2 min 49 second video will help you to really understand what the art of the possible is and how using big data technologies can change the way the world does business.

It is all very well making cuts, but is the government confident that they are making the right cuts?  We all know you have to speculate to accumulate but is the public sector investing in the right projects?  Is it procuring effectively?

Government bodies increasingly rely on analytics to turn data into insights and optimise programmes to better serve citizens. Learn more of how SAS is helping govern the future with the power of analytics – view this short video.

Watch this 5 minute video to understand how SAS helped LA County close in on fraud rings with the SAS Fraud Framework.

For some top execs there is the misconception that Human Resources (HR) is ‘just’ another administrative function – reviews need to be carried out and training needs to be completed just to tick the box.