Articles tagged with: Angela MacDonald
Civil Service Pensions Taskforce head Angela MacDonald to retire
08 May Digital, Data & Technology
Civil Service Pensions Taskforce head Angela MacDonald to retire
Cabinet Office will appoint an operational director to serve as a permanent successor but HMRC says it has “no plans” for a new second perm sec
PAC and PACAC join forces to investigate civil service pensions crisis
29 Apr HR
PAC and PACAC join forces to investigate civil service pensions crisis
Cabinet Office leaders asked to attend joint scrutiny session as Angela MacDonald notes members of the scheme are "increasingly frustrated" with communication issues
Civil Service Pension Scheme: Retirement modeller delayed
09 Apr Digital, Data & Technology
Civil Service Pension Scheme: Retirement modeller delayed
HMRC second permanent secretary Angela MacDonald acknowledges this is "disappointing news"
Valuation Office Agency absorbed into HMRC
02 Apr HR
Valuation Office Agency absorbed into HMRC
Move is expected to cut 5-10% from the newly named Valuation Office's administrative costs
Pension scheme: Civil service chiefs pledge to address 'inappropriate language' on phones
04 Mar Commercial
Pension scheme: Civil service chiefs pledge to address 'inappropriate language' on phones
PACAC chair says a woman whose husband died of cancer in November was told: "Are you sure? You don’t sound old enough to be a widow"
Pension scheme crisis: Cat Little explains decision to push ahead with Capita
03 Mar HR
Pension scheme crisis: Cat Little explains decision to push ahead with Capita
Cabinet Office perm sec sets out decision ministers had to make and says she has "high level" of confidence that issues will be cleared up by June
Capita hit with penalties over Civil Service Pension Scheme woes
10 Feb HR
Capita hit with penalties over Civil Service Pension Scheme woes
Cabinet Office provides more details about hardship payments for thousands of people affected by casework backlogs
Civil Service Pension Scheme: HMRC’s Angela MacDonald to help tackle issues
23 Jan HR
Civil Service Pension Scheme: HMRC’s Angela MacDonald to help tackle issues
Tax agency’s second perm sec is set to work with Capita on a formal recovery plan for the pension scheme, as unions pile on pressure
HMRC loses £47m in ‘organised crime’ attack on customer accounts
05 Jun 2025 Fraud, Error Debt & Grants
HMRC loses £47m in ‘organised crime’ attack on customer accounts
Thousands of people are being told their accounts have been locked down over fraud fears
'Ask good questions, build good teams': Top civil servants on leading digital from the front
28 Aug 2024 Digital, Data & Technology
'Ask good questions, build good teams': Top civil servants on leading digital from the front
At PublicTechnology Live, a panel of permanent secretaries and chief executives from key departments explored why tech knowledge has become so crucial for senior leaders
'Being bold and innovative means making brave choices': Angela MacDonald on HMRC's transformation journey
14 Dec 2023 Digital, Data & Technology
'Being bold and innovative means making brave choices': Angela MacDonald on HMRC's transformation journey
HMRC's second perm sec looks back on a year she is proud of, and forward to her first Christmas as a "granny"
MPs ask HMRC for answers over summer helpline closure
16 Jun 2023 Communications
MPs ask HMRC for answers over summer helpline closure
Treasury Committee questions impact of self-assessment phone line changes on citizens and lack of notice