Department says it will recruit 480 case managers and caseworkers to deal with delayed Access to Work applications

Government hopes wide-scale launch of Claude LLM-powered chatbot will relieve burdens currently placed on existing service channels

Survey: 75% of top bosses say the squeeze is “substantial” or worse, and one-in-five describe morale and staff wellbeing as the main casualty

When councils change hands, what happens to national delivery? Adele Gritten, chief executive of Local Partnerships, looks at how local election results can reset priorities and create both risks and opportunities for government

What are the challenges that can prevent case management systems from delivering sustained efficiency? And what can organisations do differently to address them?

Government efficiency is usually framed as doing more, faster. The more useful question is where government action actually changes outcomes, and where it does not.

FLock.io is the key technical partner in a government initiative to develop sovereign AI for Sarawak, Malaysia. Three landmark Memorandums of Understanding (MoUs) were signed during a series of UK-Sarawak strategic roundtables in Manchester, Cambridge then Oxford.