Capitalising on culture: how your people unlock innovation Partner Content
27 Sep Project Delivery
Capitalising on culture: how your people unlock innovation
Solving our most pressing societal challenges will require innovative thinking. How do you develop a culture that makes innovation business as usual? Shaun Delaney, Global Head of Public Services at PA Consulting, has some advice
Intelligent Virtual Assistants can transform your contact centre Partner Content
21 Sep Digital, Data & Technology
Intelligent Virtual Assistants can transform your contact centre
Peter Wilson, Fujitsu Public Sector Industry Advisor, explains why IVAs can help your organisation's call centre meet increased demand with enhanced customer satisfaction, and boost agent productivity and performance while reducing operational costs
The Government Commercial Function gets ready to celebrate National Inclusion Week Partner Content
21 Sep
The Government Commercial Function gets ready to celebrate National Inclusion Week
Kirstin Gemmell, Diversity and Inclusion Lead for the function, explains how we can take action and make an impact
Supply chain considerations when taking back a PFI Partner Content
18 Sep Commercial
Supply chain considerations when taking back a PFI
With many PFIs set to expire, Proxima's Vice President Susan Hilgers takes a look at the steps to tackle this shift
Setting up shop: A roundtable discussion about public sector procurement Partner Content
04 Sep Analysis
Setting up shop: A roundtable discussion about public sector procurement
As the government moves towards a new procurement landscape, how can leaders from commercial, delivery and policy teams ensure they realise the opportunities presented by this reform? Officials discuss at a roundtable, supported by Serco, at CS Live
Barriers, success, and Infrastructure and Projects Authority’s principles in digital projects Partner Content
04 Sep Analysis
Barriers, success, and Infrastructure and Projects Authority’s principles in digital projects
The crucial steps to set up complex projects, as discussed by digital project leaders at a roundtable supported by Mastek at CS Live 2023
Delivering record value for UK taxpayers Partner Content
21 Aug Commercial
Delivering record value for UK taxpayers
Crown Commercial Service has helped the public sector achieve record commercial benefits of £3.8 billion and respond to new challenges. Chief executive Simon Tse shares the lessons from the past year
Salesforce World Tour London: Welcome to the future Partner Content
11 Aug Digital, Data & Technology
Salesforce World Tour London: Welcome to the future
The Salesforce World Tour London was a celebration of the power of technology to transform the customer experience. With a focus on Artificial Intelligence, there was plenty to interest delegates from the public sector, as Tim Gibson reports
Digital transformation: The journey goes on Partner Content
11 Aug Digital, Data & Technology
Digital transformation: The journey goes on
Much of the talk at Salesforce World Tour London was about AI. For delegates from the public sector, the foundational issue is the power of a low-code citizen engagement platform to enhance service delivery, as Tim Gibson reports
Transforming victims' journey — the digital way Partner Content
11 Aug Digital, Data & Technology
Transforming victims' journey — the digital way
With the help of Salesforce's platform, forward-thinking police forces are forging a path towards a more compassionate, efficient, and victim-centric approach to law enforcement. Murielle Gonzalez reports from Salesforce World Tour London
Salesforce World Tour London: A healthcare revolution Partner Content
11 Aug Digital, Data & Technology
Salesforce World Tour London: A healthcare revolution
NHS Professionals and clinical trials specialist Protas are paving the way for next-gen digital transformation in healthcare, combining care coordination, citizen engagement, and AI to help deliver better outcomes, as Murielle Gonzalez reports
How to embed social value in public sector procurement Partner Content
09 Aug Commercial
How to embed social value in public sector procurement
Proxima looks at lessons from supporting public sector organisations in developing and implementing procurement strategies to outline the crucial steps for a social value programme to succeed
Resilience in Defence: Analysis of the Defence Command Paper Partner Content
26 Jul Commercial
Resilience in Defence: Analysis of the Defence Command Paper
Proxima looks at the UK's defence procurement and some of the necessary shifts in commercial and procurement strategies
Two leaders outline how the commercial sector can support women in reaching their full potential Partner Content
12 Jul Commercial
Two leaders outline how the commercial sector can support women in reaching their full potential
Home Office's Sam Ulyatt and DHSC's Melinda Johnson discuss the importance of education, culture, mindset, and supporting talent to support women
Harnessing experimental projects for digital change Sponsored
27 Jun Digital, Data & Technology
Harnessing experimental projects for digital change
In the ever-evolving technology landscape, experimental projects have emerged as a crucial catalyst for driving digital transformation. CSW reports on a webinar about making experimental projects work within the complex context of government organisations
In conversation with Max Cairnduff: Enabling social mobility in the civil service Partner Content
12 Jun Commercial
In conversation with Max Cairnduff: Enabling social mobility in the civil service
"The essence of social mobility is that where you come from should not determine where you get to," says the Chief Commercial Officer for the Department for Work and Pensions
Malcolm Dare: 'Investing in people and collaboration is the pillar of a successful commercial function' Partner Content
01 Jun Commercial
Malcolm Dare: "Investing in people and collaboration is the pillar of a successful commercial function"
The Executive Director of Commercial, Supply Chain and Procurement at National Highways shares his thoughts on how to have success as a leader in procurement
Rethinking public policy: How universities can help policymakers keep up with the times Partner Content
15 May HR
Rethinking public policy: How universities can help policymakers keep up with the times
Ricky Kanabar, Associate Professor of Social Policy, University of Bath, on forming the next generation of policy leaders with the ability to distil research and develop effective strategies to ensure policy achieves its intended outcomes
5 best practices for delivering civil service learning and development Partner Content
12 May Education
5 best practices for delivering civil service learning and development
Learn why each of these strategies is important for delivering effective public sector training courses and how you can achieve them for your team
Framework agreements — are you ready for the changes to procurement rules? Partner Content
04 May Commercial
Framework agreements — are you ready for the changes to procurement rules?
This is the second in a series of articles by international law firm Clyde & Co and global procurement leader Proxima. In this episode, David Hansom of Clyde & Co, and Susan Hilgers from Proxima, look at what changes are coming to framework agreements in the new Procurement Act
Defence spend analysis: A look at the 2023 Spring Budget Partner Content
11 Apr Commercial
Defence spend analysis: A look at the 2023 Spring Budget
The additional £5 billion allocated to Defence represents an attempt to match increased resources against policy priorities and security concerns within the Indo-Asia-Pacific region. Proxima’s Justin Reuter takes a look at what this means for commercial teams in the department
Adapting to change and getting things done with agile Partner Content
29 Mar HR
Adapting to change and getting things done with agile
Quanta trainer David Lawrence on harnessing the skills of a Scrum Master to empower teams on agile working
On a mission to help you thrive Partner Content
20 Mar HR
On a mission to help you thrive
Peter Schofield, Permanent Secretary of the Department for Work and Pensions, and Graham
Hooper, Chief Executive of the Charity for Civil Servants, discuss being part of a supportive
community in which every civil servant has the chance to live their lives to the full
Want to level up in 2023? Ask your partners how they can help Partner Content
20 Mar Communications
Want to level up in 2023? Ask your partners how they can help
James Wells, Local Government Lead at Virgin Media O2 Business, on using the knowledge and resources of suppliers to drive innovation, efficiency, and cost savings