From “punchbag' to 'partner” Partner Content
10 Jul Local & Devolved
From “punchbag" to "partner”
Adele Gritten examines how the relationship between central and local government can truly be re-imagined to create clarity of purpose, the capacity to deliver, and community engagement with a focus on what is and isn’t working – and why
Confident by design: Reimagining digital transformation in government Partner Content
07 Jul Digital, Data & Technology
Confident by design: Reimagining digital transformation in government
Everyone wants digital transformation, but how can public sector teams build the confidence to deliver it? At a Civil Service World and Baringa webinar, leaders from across government share what it really takes
Public services in the age of AI: Putting people first in an intelligent economy Partner Content
01 Jul Digital, Data & Technology
Public services in the age of AI: Putting people first in an intelligent economy
The artificial intelligence revolution might be here, but are we ready to help shape it and ensure that people still come first? A recent Civil Service World webinar, in partnership with KPMG, explored the idea of an intelligent economy and how government can successfully build public services fit for the future
Hidden gem: Adele Gritten on delivering national priorities locally Partner Content
30 Jun Leadership
Hidden gem: Adele Gritten on delivering national priorities locally
As local government reform and the devolution agenda gather pace, CSW speaks to Local Partnerships CEO about helping central government departments bridge policy ambitions and frontline delivery
Building public services where people feel remembered, recognised and respected Partner Content
27 Jun Digital, Data & Technology
Building public services where people feel remembered, recognised and respected
New research from KPMG shows that citizens want more than just access to services, and at a recent immersive event in London, public sector leaders heard why digital transformation must start with empathy, not just technology
How government and the private sector are coming together to help vulnerable people Partner Content
25 Jun Operational Delivery
How government and the private sector are coming together to help vulnerable people
From supporting asylum seekers and the unemployed to helping prisoners rebuild their lives to make society safer, one question stands above all others: how can we deliver vital public services to vulnerable people amid tightening budgets and increasing demand?
Embedding sustainability to drive value creation Partner Content
24 Jun Policy
Embedding sustainability to drive value creation
Philip Morris is a company transformed; one that is needed for a more sustainable and resilient economy. Writes Jack Bridger, Sustainability Senior Specialist
Olympian Ed Clancy rallied Sheffield community for exciting family ride ahead of Bike Week 2025 Partner Content
23 Jun Health & Social Care
Olympian Ed Clancy rallied Sheffield community for exciting family ride ahead of Bike Week 2025
Clancy’s visit formed part of CSSC’s ongoing mission to increase awareness of the benefits of participating in sport and physical activity across the country, and to encourage public sector workers to be active and social
Top tips for successful public sector AI implementation Partner Content
23 Jun Digital, Data & Technology
Top tips for successful public sector AI implementation
Owen Barry, Managing Director for Central Government at Capita, on the opportunities for AI and the action needed to realise them
The importance of skills training in prisons to reduce reoffending Partner Content
09 Jun Justice & Home Affairs
The importance of skills training in prisons to reduce reoffending
Chris Clifford, Head of Education, Skills and Work for Serco, on why offering training in prisons through partnerships with industry can hold the key to the rehabilitation of prisoners while meeting skills shortages in the public sector
Transforming local authority services with geospatial data Partner Content
03 Jun Local & Devolved
Transforming local authority services with geospatial data
Francesca Downey of AtkinsRéalis discusses a project that helped a local authority transform its geospatial services to benefit its residents
Citizen experience at scale: The challenge for reimagining public services Partner Content
03 Jun Operational Delivery
Citizen experience at scale: The challenge for reimagining public services
Tailoring public services to different citizen needs will be a key strand of the next wave of digital reform – but how can public sector organisations do it while also delivering at scale and with tight budgets? A recent CSW webinar, in partnership with KPMG, explored the latest findings on what citizens really think about public services and how to turn those insights into drivers for sustainable change
What works with AI in government: Hard-won lessons from the field Partner Content
27 May Digital, Data & Technology
What works with AI in government: Hard-won lessons from the field
Senior leaders from HMRC, Capita and DSIT share how their teams are blending automation with human expertise to deliver better services
From service to second careers: Unlocking veterans’ potential in the public sector Partner Content
23 May Health & Social Care
From service to second careers: Unlocking veterans’ potential in the public sector
Despite a wealth of transferable skills, too many veterans move into lower-skilled roles after service. Salli Shapcott of Serco argues it’s time the public sector tapped this overlooked talent
Doing the next thing right: How civil service leaders are redefining productivity Partner Content
16 May Civil Service Reform
Doing the next thing right: How civil service leaders are redefining productivity
With the next Spending Review looming, civil service leaders are under renewed pressure to deliver measurable productivity gains. A recent CSW-Deloitte webinar revealed why the solutions may lie beyond digital transformation
Three elements to unlock private investment in transport infrastructure Partner Content
14 May Transport
Three elements to unlock private investment in transport infrastructure
Colette Carroll, AtkinsRéalis Managing Director for Transportation, UK & Ireland, outlines how a clear investment playbook, empowered regions and innovation can unlock private capital to deliver place-led growth
CSSC gives the public sector the nudge to budge this spring Partner Content
09 May Health & Social Care
CSSC gives the public sector the nudge to budge this spring
CSSC’s Active Wellbeing is back with a brand-new challenge to encourage everyone to be more active and focus on their wellbeing this May
Agentic AI: The future of government operations and citizen services Partner Content
22 Apr Digital, Data & Technology
Agentic AI: The future of government operations and citizen services
Agentic AI technology can transform complex processes and help the civil service deliver a higher quality, human service to citizens. Sameer Vuyyuru, Chief AI and Product Officer at Capita, shares insights from testing use cases to lead the way forward
The transformative potential that Microsoft Copilot 365 can bring to public sector Partner Content
28 Mar Digital, Data & Technology
The transformative potential that Microsoft Copilot 365 can bring to public sector
AI could save the public sector £17bn by 2035 - but only if we use it right1. Toby Barnard, Managing Director, UK Public Sector, at QA discusses how investing in AI adoption and training now will prepare public sector organisations for sustained success in the digital future
Collaboration: The secret to success Partner Content
24 Mar Leadership
Collaboration: The secret to success
Successful public infrastructure projects rely on strong collaboration. Mike Reade of Balfour Beatty explores how structured frameworks, early contractor involvement and cross-sector partnerships drive efficiency, innovation, and long-term value for government and communities
ALBs and government shared services: The cost of inaction for future success Partner Content
20 Mar Digital, Data & Technology
ALBs and government shared services: The cost of inaction for future success
Civiteq’s Central Government shared service experts, Terri Williams and Helena Sedgwick, on why ALBs should take heed of the government shared services strategy, recognising potential failures and avoiding them to achieve a successful transition
Innovation in government: An opportunity to learn Partner Content
18 Mar Operational Delivery
Innovation in government: An opportunity to learn
Innovation is more than just ‘doing’… it is about ‘being’, says Dr Tom Parkman, head of experience at Serco’s advisory business, +impact
Building confidence in digital and AI transformation for the public sector Partner Content
17 Mar Digital, Data & Technology
Building confidence in digital and AI transformation for the public sector
The UK public sector must overcome barriers to digital and AI transformation. Adam Brocklesby, partner and expert in government and public sector at Baringa, argues that success hinges on three key dimensions
Start small, think big: How smart technology can improve efficiency in prisons Partner Content
17 Mar Justice & Home Affairs
Start small, think big: How smart technology can improve efficiency in prisons
Garth Chivell, Head of Asset Management at Serco, on how the company is using Computer-Aided Facilities Management (CAFM) to increase efficiency and capacity across its prisons – positively impacting prisoner welfare, behaviour and rehabilitation too