The importance of skills training in prisons to reduce reoffending Partner Content
09 Jun Justice & Home Affairs
The importance of skills training in prisons to reduce reoffending
Chris Clifford, Head of Education, Skills and Work for Serco, on why offering training in prisons through partnerships with industry can hold the key to the rehabilitation of prisoners while meeting skills shortages in the public sector
Transforming local authority services with geospatial data Partner Content
03 Jun Local & Devolved
Transforming local authority services with geospatial data
Francesca Downey of AtkinsRéalis discusses a project that helped a local authority transform its geospatial services to benefit its residents
Citizen experience at scale: The challenge for reimagining public services Partner Content
03 Jun Operational Delivery
Citizen experience at scale: The challenge for reimagining public services
Tailoring public services to different citizen needs will be a key strand of the next wave of digital reform – but how can public sector organisations do it while also delivering at scale and with tight budgets? A recent CSW webinar, in partnership with KPMG, explored the latest findings on what citizens really think about public services and how to turn those insights into drivers for sustainable change
What works with AI in government: Hard-won lessons from the field Partner Content
27 May Digital, Data & Technology
What works with AI in government: Hard-won lessons from the field
Senior leaders from HMRC, Capita and DSIT share how their teams are blending automation with human expertise to deliver better services
From service to second careers: Unlocking veterans’ potential in the public sector Partner Content
23 May Health & Social Care
From service to second careers: Unlocking veterans’ potential in the public sector
Despite a wealth of transferable skills, too many veterans move into lower-skilled roles after service. Salli Shapcott of Serco argues it’s time the public sector tapped this overlooked talent
Doing the next thing right: How civil service leaders are redefining productivity Partner Content
16 May Civil Service Reform
Doing the next thing right: How civil service leaders are redefining productivity
With the next Spending Review looming, civil service leaders are under renewed pressure to deliver measurable productivity gains. A recent CSW-Deloitte webinar revealed why the solutions may lie beyond digital transformation
Three elements to unlock private investment in transport infrastructure Partner Content
14 May Transport
Three elements to unlock private investment in transport infrastructure
Colette Carroll, AtkinsRéalis Managing Director for Transportation, UK & Ireland, outlines how a clear investment playbook, empowered regions and innovation can unlock private capital to deliver place-led growth
CSSC gives the public sector the nudge to budge this spring Partner Content
09 May Health & Social Care
CSSC gives the public sector the nudge to budge this spring
CSSC’s Active Wellbeing is back with a brand-new challenge to encourage everyone to be more active and focus on their wellbeing this May
Agentic AI: The future of government operations and citizen services Partner Content
22 Apr Digital, Data & Technology
Agentic AI: The future of government operations and citizen services
Agentic AI technology can transform complex processes and help the civil service deliver a higher quality, human service to citizens. Sameer Vuyyuru, Chief AI and Product Officer at Capita, shares insights from testing use cases to lead the way forward
The transformative potential that Microsoft Copilot 365 can bring to public sector Partner Content
28 Mar Digital, Data & Technology
The transformative potential that Microsoft Copilot 365 can bring to public sector
AI could save the public sector £17bn by 2035 - but only if we use it right1. Toby Barnard, Managing Director, UK Public Sector, at QA discusses how investing in AI adoption and training now will prepare public sector organisations for sustained success in the digital future
Collaboration: The secret to success Partner Content
24 Mar Leadership
Collaboration: The secret to success
Successful public infrastructure projects rely on strong collaboration. Mike Reade of Balfour Beatty explores how structured frameworks, early contractor involvement and cross-sector partnerships drive efficiency, innovation, and long-term value for government and communities
ALBs and government shared services: The cost of inaction for future success Partner Content
20 Mar Digital, Data & Technology
ALBs and government shared services: The cost of inaction for future success
Civiteq’s Central Government shared service experts, Terri Williams and Helena Sedgwick, on why ALBs should take heed of the government shared services strategy, recognising potential failures and avoiding them to achieve a successful transition
Innovation in government: An opportunity to learn Partner Content
18 Mar Operational Delivery
Innovation in government: An opportunity to learn
Innovation is more than just ‘doing’… it is about ‘being’, says Dr Tom Parkman, head of experience at Serco’s advisory business, +impact
Building confidence in digital and AI transformation for the public sector Partner Content
17 Mar Digital, Data & Technology
Building confidence in digital and AI transformation for the public sector
The UK public sector must overcome barriers to digital and AI transformation. Adam Brocklesby, partner and expert in government and public sector at Baringa, argues that success hinges on three key dimensions
Start small, think big: How smart technology can improve efficiency in prisons Partner Content
17 Mar Justice & Home Affairs
Start small, think big: How smart technology can improve efficiency in prisons
Garth Chivell, Head of Asset Management at Serco, on how the company is using Computer-Aided Facilities Management (CAFM) to increase efficiency and capacity across its prisons – positively impacting prisoner welfare, behaviour and rehabilitation too
Illicit trade: On the rise across the UK Partner Content
11 Mar Health & Social Care
Illicit trade: On the rise across the UK
Catherine Goger, Illicit Trade Prevention Manager at Philip Morris Limited, discusses the worsening illicit tobacco trade in the UK
Smart Local Energy Systems: A blueprint for the UK’s energy future Partner Content
11 Mar Energy & Environment
Smart Local Energy Systems: A blueprint for the UK’s energy future
The drive to achieve net zero by 2050 is prompting a shift in the UK’s energy landscape, moving away from fossil fuels towards decarbonised energy generation, widespread electrification and energy efficiency. David Aird, Amey’s Net Zero and Energy Solutions Director, explains the challenge
Smart defence: Empowered with AI Partner Content
27 Feb Security & Defence
Smart defence: Empowered with AI
The Ministry of Defence is reassessing its readiness in light of evolving global threats. While AI could revolutionise logistics and decision-making, issues of trust, governance, and culture persist. CSW speaks to IBM defence leaders to explore what it will take to move AI from theory to action
Navigating uncertainty: The impact of national economic pressures on local authority transport funding Partner Content
26 Feb Planning
Navigating uncertainty: The impact of national economic pressures on local authority transport funding
National economic pressures and stretched local authority budgets have left local transport funding in England with significant uncertainty. Amidst government reorganisation and infrastructure reviews, councils urgently need a clear, stable funding system to invest in transport and stimulate regional economies. Writes Ian Baker, Transport Planning Director at WSP
AI and inclusion: Balancing technology with fairness in public sector recruitment Partner Content
26 Feb HR
AI and inclusion: Balancing technology with fairness in public sector recruitment
AI-powered recruitment can reshape public sector hiring by potentially reducing bias and broadening talent pools. Matt Burney, senior talent strategy advisor at Indeed, explains how careful policies and a human-centric approach can help ensure technology promotes fairness and inclusion
AI Opportunities Action Plan: A catalyst for enhanced public sector Partner Content
10 Feb Digital, Data & Technology
AI Opportunities Action Plan: A catalyst for enhanced public sector
A transformative opportunity for the public sector to improve services and productivity through driving AI-powered solutions
Equipping prisoners with skills in FM Partner Content
06 Feb Property & Estates
Equipping prisoners with skills in FM
Max Rumley, Head of Reducing Reoffending at HMP Fosse Way for Serco, on how establishing one of the UK’s largest facilities management (FM) operations, staffed by prisoners at HMP Fosse Way, is supporting rehabilitation and boosting employment prospects
The power of two: How multigenerational teams drive public sector innovation Partner Content
28 Jan HR
The power of two: How multigenerational teams drive public sector innovation
With up to five generations now coexisting in the workplace, multigenerational teams offer unique opportunities to enhance creativity and innovation. Matt Burney, senior talent strategy advisor at Indeed, shares insights into how diverse skills and perspectives can drive better outcomes when inclusively harnessed
How can Denmark’s digital success inspire the UK public sector? Partner Content
23 Jan Digital, Data & Technology
How can Denmark’s digital success inspire the UK public sector?
Pressures to accelerate digitalisation in the UK public sector are mounting. PA Consulting experts Ronnie Eriksson, Paul Heaviside and Emilie Minor Christensen discuss what the UK can learn from Denmark’s digital successes