HMRC perm sec says AI adoption won’t reduce staff numbers
15 Jan Digital, Data & Technology

HMRC perm sec says AI adoption won’t reduce staff numbers

John-Paul Marks tells MPs he expects artificial intelligence to “augment” officials’ work rather than lead to redundancy
by Jim Dunton
Cabinet Office and ICO agree plan to improve government data security
15 Jan Digital, Data & Technology
Cabinet Office and ICO agree plan to improve government data security
Customs officer shot dead in 1979 drugs raid is awarded Elizabeth Emblem
15 Jan Government Tax Profession
Customs officer shot dead in 1979 drugs raid is awarded Elizabeth Emblem
The line has been crossed – government must stop using X
15 Jan Communications
The line has been crossed – government must stop using X
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Can you survive the Churn? The new board game putting players in the shoes of policy professionals
14 Jan Civil Service Reform
Can you survive the Churn? The new board game putting players in the shoes of policy professionals
UKRI policy fellow Melissa Jogie, the co-creator of the 'Churn!', shares the thinking behind the board game – plus feedback from players trialling it
Curiosity, problem-solving and misconceptions: Policy profession co-heads Susan Acland-Hood and Gareth Davies set out their vision
12 Jan HR
Curiosity, problem-solving and misconceptions: Policy profession co-heads Susan Acland-Hood and Gareth Davies set out their vision
Susan Acland-Hood and Gareth Davies have been hard at work since being named co-heads of the policy profession last summer. They talk about their plans to develop the profession, embracing generalism, and why it’s important to ask the right questions
Great British Energy: What do we know so far about the green power company?
12 Jan Energy & Environment
Great British Energy: What do we know so far about the green power company?
In recent months, more detail has emerged about publicly-owned firm. Mark Rowe delves into how it will operate
resourcesAll
Tue 25 Nov 2025
Beyond the iron fist: What civil servants say will really cut Whitehall waste
Fri 24 Oct 2025
Boosting tax agency productivity and protection with AI and generative AI
EventsAll
Unlocking Regional Talent
22 Jan 2026
Online
Unlocking Regional Talent
The Civil Service World Collaboration Conference London
27 Jan 2026
Park Plaza Victoria, London
The Civil Service World Collaboration Conference London
Unlocking the Senior Civil Service
27 Jan 2026
Online
Unlocking the Senior Civil Service
Who is the modern civil servant?
Editors choice
'Everybody is saying the same thing': Is government meeting its goal to set every child up for success in their first 1,000 days of life?
15 Sep 2025 Health & Social Care
'Everybody is saying the same thing': Is government meeting its goal to set every child up for success in their first 1,000 days of life?
The Health and Social Care Committee is examining how government is delivering on its promise to set children up for success in their first 1,000 days of life. Acting chair Paulette Hamilton shares what the MPs have learned so far
From missions to milestones: what the Mission Delivery Unit’s move to No.10 tells us about delivery from the centre
08 Sep 2025 Civil Service Reform
From missions to milestones: what the Mission Delivery Unit’s move to No.10 tells us about delivery from the centre
Could this be the moment the centre can at last provide a single view of how priorities, pounds and people connect?
The Fast Stream needs to rediscover its sense of purpose
04 Sep 2025 HR
The Fast Stream needs to rediscover its sense of purpose
A smaller Fast Stream – laser-focused on developing future leaders – would deliver more for the civil service and the country
Partner contentAll
Using AI to transform tax administration while fighting fraud Partner Content
13 Jan Fraud, Error Debt & Grants
Using AI to transform tax administration while fighting fraud
A decade-long investigation into a £20m VAT fraud shows how damaging organised crime can be without artificial intelligence, and raises an urgent question about how tax agencies must now use AI to stay ahead of far more advanced and scalable threats
'Could AI have done better for me?’: Inside Whitehall's recruitment evolution Partner Content
08 Jan HR
'Could AI have done better for me?’: Inside Whitehall's recruitment evolution
Lengthy security clearances, complex jargon, and fragmented data are some of the challenges HR leaders from across government discussed at a recent CSW roundtable to explore how AI could help modernise hiring without sacrificing fairness
CSSC’s Active Wellbeing returns in February Partner Content
07 Jan HR
CSSC’s Active Wellbeing returns in February
CSSC’s flagship Active Wellbeing challenge returns this February, calling civil servants to move more, feel better and build healthier habits together
Turning vision into delivery: AI that understands public service Partner Content
05 Jan Digital, Data & Technology
Turning vision into delivery: AI that understands public service
As AI becomes part of everyday operations, the challenge is using it well. Sameer Vuyyuru, Chief AI and Product Officer at Capita, looks at how public service teams can embed it safely and confidently to improve outcomes for citizens
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