In a complex technology programme, the MoJ is introducing a new electronic monitoring system with GPS tracking to improve offender management. PA Consulting demonstrates how its expertise got the programme back on track to provide more opportunities for managing offenders and protecting victims

New technologies have the potential to improve lives – even in the area of criminal justice. A new electronic monitoring system with GPS tracking being introduced by the Ministry of Justice (MoJ) will give the courts and probation services more flexibility in sentencing, managing and rehabilitating offenders. The new system enforces exclusion zones and curfews, which helps protect victims and support offenders. The system offers a robust community alternative to prison and provides newly released prisoners with a staged return to the community, helping them adjust as they leave the order and control of a prison environment.

The complex programme to develop the new electronic monitoring service began in 2011, with four separate suppliers appointed to deliver the key components: hardware, network access, mapping software and the operational service, including a case management system. By 2016 the Programme was in trouble. It was in suspension (following disputes with suppliers); it was over-running by years and lacked a clear way forward. As part of a fresh start, the MoJ asked for our help...

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