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    Operational Delivery

    Sponsored by PA Consulting
    View sponsor hub
    EXCL: DWP exploring capability-based pay reform
    08 Mar Operational Delivery

    EXCL: DWP exploring capability-based pay reform

    Department investigates pay models that would help it “grow in the marketplace as a place of choice for employees”
    by Beckie Smith
    Ageing DWP IT 'stopped Sunak raising benefits to keep pace with inflation'
    10 May Operational Delivery
    Ageing DWP IT 'stopped Sunak raising benefits to keep pace with inflation'
    A strong foundation for national resilience
    10 May Operational Delivery
    A strong foundation for national resilience
    ‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
    05 May Operational Delivery
    ‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
    Adaptive Festival 2022 Partner Content
    25 May Operational Delivery
    Adaptive Festival 2022
    You’re invited to PA Consulting’s Adaptive Festival, taking place on 16 June 2022 in London
    National resilience — a new approach Partner Content
    24 May Operational Delivery
    National resilience — a new approach
    We urgently need to address the misnomer that resilience costs money, says Caroline Field, PA Consulting's national resilience expert
    How public sector leaders can stop strategies becoming 'shelfware' Partner Content
    19 Apr Operational Delivery
    How public sector leaders can stop strategies becoming 'shelfware'
    Creating strategy is one challenge — delivering it is another. PA Consulting builds on its experience in the public and private sectors to shed light on a path to developing long-term public sector strategy
    Building the UK as a digital pioneer Partner Content
    05 Apr Operational Delivery
    Building the UK as a digital pioneer
    The successful delivery of the National Cyber Strategy requires government, industry and individuals to work together across markets to proactively share risk and opportunity, moving beyond passing risk across contractual boundaries towards collaboration
    A real shot in the arm: the highs, lows and lessons of delivering the Vaccines Programme
    29 Mar Operational Delivery
    A real shot in the arm: the highs, lows and lessons of delivering the Vaccines Programme
    In a bleak and challenging time, the breath-taking speed and success of the Covid-19 vaccine rollout provided much-needed hope across the country. Beckie Smith meets Antonia Williams and Leila Tavakoli, who worked on the programme, to discuss what they learned from this award-winning endeavour
    Read the March 2022 edition of Civil Service World
    17 Mar Operational Delivery
    Read the March 2022 edition of Civil Service World
    Defence Equipment & Support chief exec Sir Simon Bollom on the "pinnacle" of his 40-year career and experts reflect on cyber threats in this month's Security & Policing focus
    'There is something wrong with the way Whitehall does policy': Ex-DfE perm sec blasts ‘reality disconnect’
    08 Mar Operational Delivery
    'There is something wrong with the way Whitehall does policy': Ex-DfE perm sec blasts ‘reality disconnect’
    Jonathan Slater says policymakers should have frontline delivery experience and be rewarded for results on the ground
    Driver & Vehicle Standards Agency: creating a better experience for learner drivers to keep roads safe Partner Content
    08 Mar Operational Delivery
    Driver & Vehicle Standards Agency: creating a better experience for learner drivers to keep roads safe
    PA Consulting discusses its experience working with the DVSA to enhance its supply chain and customer experience
    'The most challenging summit anybody’s ever held': Cop26 COO Wasim Mir on last year's climate conference
    15 Feb Operational Delivery
    'The most challenging summit anybody’s ever held': Cop26 COO Wasim Mir on last year's climate conference
    Organising a climate summit amid a pandemic was a massive logistical and diplomatic undertaking. Wasim Mir takes us behind the scenes of Cop26
    WATCH: Steve Glass on the work of the Vaccine Taskforce and maintaining 'tenacity under pressure'
    28 Jan Operational Delivery
    WATCH: Steve Glass on the work of the Vaccine Taskforce and maintaining 'tenacity under pressure'
    The winner of the Cabinet Secretary's Outstanding Leader Award shares how the task force delivered Covid-19 vaccines under extraordinary circumstances and on a massive scale, and lessons for the future
    Read the January 2022 issue of Civil Service World
    24 Jan Operational Delivery
    Read the January 2022 issue of Civil Service World
    Featuring exclusive interviews with HMRC's second perm sec and Cop26's chief operating officer
    MPs to forcibly publish report on benefits system after ‘repeated obstruction’ from DWP
    17 Jan Operational Delivery
    MPs to forcibly publish report on benefits system after ‘repeated obstruction’ from DWP
    Work and pensions secretary Thérèse Coffey has repeatedly refused to publish the research
    A Differentiated Future Partner Content
    11 Jan Operational Delivery
    A Differentiated Future
    Five key themes have emerged from PA consulting's latest survey, pointing towards a very different Higher Education sector in years to come
    Poor evaluation means government ‘not learning from failure’, NAO head warns
    10 Jan Operational Delivery
    Poor evaluation means government ‘not learning from failure’, NAO head warns
    “Limited consequences” for failing to evaluate projects means too few public bodies are doing so, Gareth Davies says
    Airport fit for Air Force One Partner Content
    05 Jan Operational Delivery
    Airport fit for Air Force One
    It went off without a hitch, but the logistics of gathering world leaders in Cornwall for the G7 Summit in June 2021 didn't just happen on its own but with the expertise of Costain. Here's how we made Newquay Airport fit for the arrival of President Joe Biden
    Artificial intelligence without digital discrimination Partner Content
    04 Jan Operational Delivery
    Artificial intelligence without digital discrimination
    Machine learning has huge potential to address government challenges but it is accompanied by a unique set of risks. Civica explains the challenges involved in deploying this technology in the public sector, pointing to a less hazardous path
    Ministers mistake cuts for ‘efficiency’, MPs warn
    06 Dec 2021 Operational Delivery
    Ministers mistake cuts for ‘efficiency’, MPs warn
    Funding boost for departmental capability and capacity might be needed to save money long term, PAC says
    Investigating the responsiveness of the civil service Partner Content
    03 Dec 2021 Operational Delivery
    Investigating the responsiveness of the civil service
    The world has changed dramatically, and to face these emerging challenges the civil service must respond rapidly. PA Consulting investigates civil service responsiveness to seek out the best global practices
    'The big thing is unleashing people’s adaptivity': how departments should plan the future of work
    02 Dec 2021 Operational Delivery
    'The big thing is unleashing people’s adaptivity': how departments should plan the future of work
    As departments and agencies look beyond the pandemic to plan their future approaches to hybrid working, industry professionals, academics and unions share what they should be considering
    'The most rewarding work I’ve ever done': Kabul evacuation supported by rapid response team
    01 Dec 2021 Operational Delivery
    'The most rewarding work I’ve ever done': Kabul evacuation supported by rapid response team
    Manager within Surge and Rapid Response Team "shed tears of joy" on hearing that family she helped had returned to the UK
    Cab sec acknowledges civil service’s science skills shortfall
    26 Nov 2021 Operational Delivery
    Cab sec acknowledges civil service’s science skills shortfall
    Simon Case pledges to “recruit more Kate Binghams” after former Vaccine Taskforce boss’s criticisms
    Home Office 'failing to keep on top of asylum cases' as children wait 550 days for decisions
    25 Nov 2021 Operational Delivery
    Home Office 'failing to keep on top of asylum cases' as children wait 550 days for decisions
    Inspectors find "no evidence of any case type being prioritised"
    Home Office should lose Windrush compensation scheme role, MPs say
    24 Nov 2021 Operational Delivery
    Home Office should lose Windrush compensation scheme role, MPs say
    Badly-managed scheme has "compounded the injustices" of the Windrush scandal, MPs say
    How DWP hired 13,500 new work coaches – without meeting a single one
    23 Nov 2021 Operational Delivery
    How DWP hired 13,500 new work coaches – without meeting a single one
    Faced with a Herculean hiring drive as coronavirus restrictions took hold, the department could not recruit candidates in the usual ways. So what did it do instead?
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