Read the summer 2026 issue of Civil Service World
23 Jun Digital, Data & Technology

Read the summer 2026 issue of Civil Service World

This issue brings a special focus on digital transformation, including an exclusive interview with DSIT perm sec Emran Mian, along with a Q&A with pensions recovery chief Angela MacDonald, the BVI governor and much more
by Civil Service World
Angela MacDonald: Capita is now ready to pay new retirees’ pensions on time
30 Jun Digital, Data & Technology
Angela MacDonald: Capita is now ready to pay new retirees’ pensions on time
'There’s a long way to go': GDS leaders on taking risks, AI and learning lessons across departments
29 Jun Digital, Data & Technology
'There’s a long way to go': GDS leaders on taking risks, AI and learning lessons across departments
NAO lauds Government Finance Function for ‘strong foundations’ with 2030 strategy
19 Jun Digital, Data & Technology
NAO lauds Government Finance Function for ‘strong foundations’ with 2030 strategy
Capita pledges pension-scheme ‘lessons’ for huge DWP contract
27 Mar Digital, Data & Technology
Capita pledges pension-scheme ‘lessons’ for huge DWP contract
Richard Holroyd tells MPs the firm will sign a charter with the departments that are members of the Synergy shared-services cluster
Ex-Sunak adviser appointed to DSIT civil service role
27 Mar Digital, Data & Technology
Ex-Sunak adviser appointed to DSIT civil service role
Henry de Zoete takes on part-time position as AI and investment adviser
Cabinet Office told Capita to prepare for six-figure pensions backlog, firm acknowledges
26 Mar Digital, Data & Technology
Cabinet Office told Capita to prepare for six-figure pensions backlog, firm acknowledges
Cat Little tells MPs the outsourcer was instructed to plan for up to 100,000 work in-progress cases before Civil Service Pension Scheme handover
The wrong suspect: Why tech is rarely the issue when digital transformation goes wrong
25 Mar Digital, Data & Technology
The wrong suspect: Why tech is rarely the issue when digital transformation goes wrong
The system works exactly as designed — and that’s the problem
Civil servants should be more involved in shaping AI adoption, report says
24 Mar Digital, Data & Technology
Civil servants should be more involved in shaping AI adoption, report says
Two-thirds of officials want to be more involved in shaping how their organisation introduces artificial intelligence, according to survey
'We are able to tackle problems creatively and quickly': Megan Lee-Devlin on AI adoption and integrated teams
24 Mar Digital, Data & Technology
'We are able to tackle problems creatively and quickly': Megan Lee-Devlin on AI adoption and integrated teams
The DG for service transformation at the Ministry of Justice tells CSW about the huge potential she sees to “achieve a step change" in the performance of services
GOV.UK AI chatbot achieves 90% accuracy
23 Mar Digital, Data & Technology
GOV.UK AI chatbot achieves 90% accuracy
Officials say “strong progress” has been made in GOV.UK Chat pilots
Companies House chief apologises over data breach
16 Mar Digital, Data & Technology
Companies House chief apologises over data breach
Technical error meant logged-in users could view and alter some elements of another company’s details without their consent
Darren Jones: Digital ID will provide foundation for modern public services
11 Mar Digital, Data & Technology
Darren Jones: Digital ID will provide foundation for modern public services
Chief secretary to PM says Digital ID can save tens of millions of pounds each year by reducing need for call centres and paperwork
MoD perm sec pledges anti-fraud performance will improve
09 Mar Digital, Data & Technology
MoD perm sec pledges anti-fraud performance will improve
Jeremy Pocklington tells MPs £1.5bn figure for potential annual losses is “quite a conceptual estimate” of risk
Government's shared services strategy 'unlikely to reach full potential'
06 Mar Digital, Data & Technology
Government's shared services strategy 'unlikely to reach full potential'
Public spending watchdog flags concern over lack of buy-in and implications of abandoned Applicant Tracking System plan
Cyber profession plans unveiled
06 Mar Digital, Data & Technology
Cyber profession plans unveiled
The profession will be jointly run by the National Cyber Security Centre and Department for Science, Innovation and Technology