Project Delivery

"We are proud of what you do," civil service chiefs say amid "unprecendented" challenges for officials

Confidential document warns no-deal "structure will quickly fall if too many decisions are unnecessarily escalated to the top levels"

Committee says department’s refusal to engage on key site for Richmond House redevelopment could also add £350m to project cost

Announcement comes as UC director say "roughly half" of Universal Credit claimants may have been transferred without transitional protection

PCS says department is only willing to temporarily ‘share the pain’ of welfare reform workload rather than provide permanent additional resources for over-stretched staff

Department ramps up number of locations offering support with applications to about 150 – although Wales, Scotland, and Northern Ireland are comparatively poorly served

Formal reform plan published as Serco chief says outsourcer has recovered from “dark night of the soul”

Troubled eight-year project reaches fruition as technology is to be deployed nationwide in the coming months

An allowance for working overnight is among the package offered to entice staff to join coordinating group for EU exit

Union sets out five demands to cut workload of staff at Universal Credit service centres in Wolverhampton and Walsall

Brexit will remain a key focus as the NAO rebalances its resources to cope with its mounting workload

Work and pensions secretary Amber Rudd has acknowledged that rollout of benefit reform could have contributed to large increase but says government has made changes to improve reform