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Fraud and error: DWP has wisely put more focus on prevention – now it must put its vision into practice
05 Nov 2025 Fraud, Error Debt & Grants

Fraud and error: DWP has wisely put more focus on prevention – now it must put its vision into practice

Extra funding for fraud and error activity, and lessons learned from its interventions to date, present DWP with opportunities to increase the scale and impact of its approach
by Laura Brackwell
Delivering from the centre requires partnership, not proxy wars
22 Jan Civil Service Reform
Delivering from the centre requires partnership, not proxy wars
Darren Jones showed he is a thoughtful minister – this government must now show it can address the legitimate concerns of voters
21 Jan Civil Service Reform
Darren Jones showed he is a thoughtful minister – this government must now show it can address the legitimate concerns of voters
Universities are ready to play a bigger role in supporting government
15 Jan Operational Research
Universities are ready to play a bigger role in supporting government
Sir Leigh Lewis: So Whitehall's fighting back? Good – the civil service shouldn't be a whipping boy
19 Sep 2017 Leadership
Sir Leigh Lewis: So Whitehall's fighting back? Good – the civil service shouldn't be a whipping boy

Former minister Francis Maude's attack on the civil service highlights what not to do if you want to improve government, argues former DWP permanent secretary Sir Leigh Lewis


BEIS will pay to know why staff are leaving? I claim my £80,000
13 Sep 2017 Brexit
BEIS will pay to know why staff are leaving? I claim my £80,000

The recently merged department lacks strategic coherence and authentic leaders – civil servants won't take it any more


There's a crack in the pay cap – but no signs of looser Treasury purse-strings
12 Sep 2017 HR
There's a crack in the pay cap – but no signs of looser Treasury purse-strings

Green-lighting pay rises without increasing budgets is not an end to austerity, says Civil Service World editor 


Lurching between short term crises takes its toll on civil servants
12 Sep 2017 Brexit
Lurching between short term crises takes its toll on civil servants

From the Manchester bombing to the Grenfell Tower fire, Whitehall faces constant unprecedented demands and must focus on building resilience


Julian McCrae: How to accelerate the professionalisation of Whitehall
11 Sep 2017 Civil Service Reform
Julian McCrae: How to accelerate the professionalisation of Whitehall

Moves to establish professions across government have made significant strides, but some functions are more advanced than others. Now is the time to quicken the reforms


Evolution not revolution: top tips for civil servants to prepare for GDPR
07 Sep 2017 Legal
Evolution not revolution: top tips for civil servants to prepare for GDPR

New rules mean Whitehall departments will need to think about privacy implications and data protection issues right at the start of policy developments. Here’s how to get ready for the change


Dave Penman: Priti Patel’s pay attack on civil servants more dark arts than silly season
05 Sep 2017 Government Tax Profession
Dave Penman: Priti Patel’s pay attack on civil servants more dark arts than silly season

Summer recess spurns all kinds of stories, but the international development secretary’s splash on ‘crazy’ Whitehall salaries was particularly cowardly


Hetan Shah: Lessons for Whitehall from the migration statistics fiasco
29 Aug 2017 Brexit
Hetan Shah: Lessons for Whitehall from the migration statistics fiasco

The revelation that the number of students overstaying their visa is much lower than expected exposes the impact of bad data in policymaking. More must be done to address poor quality figures to ensure the government is not caught out again


Solving the Whitehall pay puzzle: let civil servants cash in some benefits
24 Aug 2017 Commercial
Solving the Whitehall pay puzzle: let civil servants cash in some benefits

Public sector pay has been in the headlines, but there’s a lack of innovative thinking on changing the reward package across government. It’s time to try more radical solution


Opinion: Why relocating civil servants out of Whitehall doesn’t boost regional growth
16 Aug 2017 Brexit
Opinion: Why relocating civil servants out of Whitehall doesn’t boost regional growth

If Whitehall pushes ahead with plans to move civil servants around the country, it must conduct proper impact evaluations


Opinion: Why civil servants shouldn’t check their emails on holiday
10 Aug 2017 Communications
Opinion: Why civil servants shouldn’t check their emails on holiday

Civil servants are increasingly working overtime and face being continually on call for major emergencies. Whitehall staff need uninterrupted breaks to recharge their batteries – even if that means leaving some summer emails unanswered


Top tips: How to improve the relationship between departments and arm’s-length bodies
27 Jul 2017 Government Tax Profession
Top tips: How to improve the relationship between departments and arm’s-length bodies

New research by the Public Chairs’ Forum (PCF), Association of Chief Executives (ACE) and Institute for Government (IfG) highlights the need for greater consistency, strategic collaboration, transparency, and better cross-government working to improve partnerships between arm’s-length bodies (ALBs) and government departments. Here’s what can be done.


Opinion: How to make the civil service brilliant by mirroring global government’s other stars
26 Jul 2017 Commercial
Opinion: How to make the civil service brilliant by mirroring global government’s other stars

A new international league table shows where the civil service is world classed – and where Whitehall is lagging behind. Sharing of practice can help tackle shared problems


Minority report: Akash Paun offers some crumbs of comfort on Westminster’s new balance of power
24 Jul 2017 Government Tax Profession
Minority report: Akash Paun offers some crumbs of comfort on Westminster’s new balance of power

Minority governments evoke fear of chaos, but there may be an upside to the uncertainty, says IfG’s constitutional change expert 


Dave Penman: Talk is cheap – we need action on the big issues like Grenfell and EU citizens' rights
21 Jul 2017 Brexit
Dave Penman: Talk is cheap – we need action on the big issues like Grenfell and EU citizens' rights

Policies without adequate funds for implementation are little more than hot air, says the FDA general secretary


Scrabbling for power: Why the minority government will be left drawing blanks on policy
20 Jul 2017 Brexit
Scrabbling for power: Why the minority government will be left drawing blanks on policy

Civil servants fear uncertainty and, these days, a lack of direction is a real challenge for government, says Andrew Greenway


Antonia Romeo reflects on the Department for International Trade's first year
13 Jul 2017
Antonia Romeo reflects on the Department for International Trade's first year

Established as Theresa May came to power, the international trade department has spent the last year supporting business and laying the groundwork for future trade deals, argues its permanent secretary


Book review: Robin Butler - At the Heart of Power From Heath to Blair
07 Jul 2017 Leadership
Book review: Robin Butler - At the Heart of Power From Heath to Blair

Robin Butler was at the heart of some of No. 10’s greatest crises. But Sue Cameron says a new biography doesn’t always capture the drama


Gavin Freeguard: How open data can address Whitehall's challenges in the next five years
29 Jun 2017 Brexit
Gavin Freeguard: How open data can address Whitehall's challenges in the next five years

If Theresa May wants to inspire confidence after a bruising election campaign, she should embrace openness and accountability


DfE perm sec Jonathan Slater: Employers should see gender pay gap reporting as an opportunity
28 Jun 2017 HR
DfE perm sec Jonathan Slater: Employers should see gender pay gap reporting as an opportunity

The Education permanent secretary sheds light on how his department is trying to tackle the problem of women being paid less than men


Not picking up the Slack: Whitehall instant messaging clampdown reveals lack of trust in civil servants
23 Jun 2017 Civil Service Reform
Not picking up the Slack: Whitehall instant messaging clampdown reveals lack of trust in civil servants

Group chat services can make civil servants more efficient by reducing email overload. If government does not embrace them, it will lose out


Moral maze: how can civil servants find their way through ethical problems?
21 Jun 2017 Brexit
Moral maze: how can civil servants find their way through ethical problems?

For people working in government, getting on with the task at hand should not be a morality-free process, says Claire Foster-Gilbert


OPINION: From spad to good? After Timothy and Hill, now is the time to end government by fear and abuse
12 Jun 2017 Civil Service Reform
OPINION: From spad to good? After Timothy and Hill, now is the time to end government by fear and abuse

The former DWP permanent secretary argues for a return to civility in the corridors of power, and offers his tips for preventing the ascendance of overmighty special advisers whose presence crushes open debate and discussion


Same difference? How the GDPR will differ from the DPA – and what public servants need to do now
09 Jun 2017 Digital, Data & Technology
Same difference? How the GDPR will differ from the DPA – and what public servants need to do now

For a public sector only just beginning to adapt to the demands of digital data, the looming General Data Protection Regulation obligations could be alarming. Jane Roberts of Toplevel asks how the GDPR will differ from existing legislation


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