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Fraud and error: DWP has wisely put more focus on prevention – now it must put its vision into practice
05 Nov 2025 Fraud, Error Debt & Grants

Fraud and error: DWP has wisely put more focus on prevention – now it must put its vision into practice

Extra funding for fraud and error activity, and lessons learned from its interventions to date, present DWP with opportunities to increase the scale and impact of its approach
by Laura Brackwell
Delivering from the centre requires partnership, not proxy wars
22 Jan Civil Service Reform
Delivering from the centre requires partnership, not proxy wars
Darren Jones showed he is a thoughtful minister – this government must now show it can address the legitimate concerns of voters
21 Jan Civil Service Reform
Darren Jones showed he is a thoughtful minister – this government must now show it can address the legitimate concerns of voters
Universities are ready to play a bigger role in supporting government
15 Jan Operational Research
Universities are ready to play a bigger role in supporting government
Peter Unwin: Whitehall has come a long way on diversity – but there is a dearth of minority ethnic or disabled leaders
24 Nov 2015 Civil Service Reform
Peter Unwin: Whitehall has come a long way on diversity – but there is a dearth of minority ethnic or disabled leaders

The chief executive of the Whitehall & Industry Group discusses key lessons from his time as disability champion at the Department for Environment, Food and Rural Affairs


Dave Penman: The row over Kids Company shows the value of good advice from senior civil servants
24 Nov 2015 Commercial
Dave Penman: The row over Kids Company shows the value of good advice from senior civil servants

We rightly expect a lot from our perm secs – and the controversy over public funding for the Kids Company charity shows how important their advice can be


Garry Graham: As the Spending Review looms, civil service pay policy looks increasingly unsustainable
23 Nov 2015 Civil Service Reform
Garry Graham: As the Spending Review looms, civil service pay policy looks increasingly unsustainable

No employer in the private sector would see a five year pay freeze – followed by a 1% cap – as the route to success, argues the deputy general secretary of the Prospect union


Jane Dudman: Evidence-based budgeting? George Osborne's approach to the Spending Review leaves much to be desired
20 Nov 2015 Economics
Jane Dudman: Evidence-based budgeting? George Osborne's approach to the Spending Review leaves much to be desired

Opinion: A private business of comparable size would give as much data as possible to its leaders, to enable them to assess competing priorities


Stian Westlake: Is it time to break up the Treasury?
19 Nov 2015 Civil Service Reform
Stian Westlake: Is it time to break up the Treasury?

As the Spending Review looms, Stian Westlake of Nesta argues that reducing the influence of the Treasury could replace the essay-crisis drama of Budgets and Autumn Statements with a more thoughtful budgetary process


Peter Riddell: The nuanced partnership between ministers and officials doesn’t get enough press
16 Nov 2015 Government Tax Profession
Peter Riddell: The nuanced partnership between ministers and officials doesn’t get enough press

A look back at Margaret Thatcher's time in office shows the real story of balance and partnership between ministers and civil servants


Sir Jeremy Heywood: tonight's Civil Service Awards are a rare chance to blow our own trumpets
12 Nov 2015 Civil Service Reform
Sir Jeremy Heywood: tonight's Civil Service Awards are a rare chance to blow our own trumpets

Ahead of tonight's Civil Service Awards ceremony at Buckingham Palace, the Cabinet secretary hails the "passion, imagination and ingenuity" of officials across government


Zahir Irani: The digital revolution has a dark side – and civil service leaders need to ensure their staff aren't left isolated
11 Nov 2015 Digital, Data & Technology
Zahir Irani: The digital revolution has a dark side – and civil service leaders need to ensure their staff aren't left isolated

As departments go digital, civil service leaders will have to grapple with the physical disconnection that more flexible ways of working can bring


Dame Julie Mellor: Home Office complaints 'staggering', but all departments can do more
10 Nov 2015 Foreign Affairs
Dame Julie Mellor: Home Office complaints "staggering", but all departments can do more

Ombudsman’s report has harsh words for Home Office and lessons for all government departments about how to use complaints to improve services


Matthew Taylor: The critical fault line damaging departmental effectiveness? The relationship between politicians and senior officials
04 Nov 2015 Commercial
Matthew Taylor: The critical fault line damaging departmental effectiveness? The relationship between politicians and senior officials

The Kids Company fiasco is just another example of political aspirations trumping objective analysis. Officials must be more willing to challenge ministerial folly, argues the chief executive of the RSA


Dan Corry: Kids Company shows the danger to Whitehall of focusing on outputs over outcomes
03 Nov 2015 Commercial
Dan Corry: Kids Company shows the danger to Whitehall of focusing on outputs over outcomes

Senior officials Richard Heaton and Chris Wormald faced a tough time at PAC on Monday over the government's funding of Kids Company. Dan Corry – former head of the Number 10 Policy Unit and now chief executive of New Philanthropy Capital – argues that the charity's good intentions made it easier to avoid questions about effectiveness and decent management


Departments need to deal with their data gaps if government is serious about tackling inequality
30 Oct 2015 Culture
Departments need to deal with their data gaps if government is serious about tackling inequality

The Equality and Human Rights Commission today launches ‘Is Britain Fairer?’, a comprehensive assessment of Britain’s progress on equality and human rights in the last five years. But, as the EHRC's Verena Brähler writes, a lack of data is preventing public sector bodies from getting the full picture – and could be leaving some groups invisible


What do civil servants really think about the policy profession?
29 Oct 2015 Government Tax Profession
What do civil servants really think about the policy profession?

While working for the Reform think tank, Richard Harries was asked to carry out a review of the civil service policy profession, speaking to officials, ministers and secretaries of state. He found some were less than impressed with the state of play...


YouTube if you want to: How HMRC used video to teach young people about tax
22 Oct 2015 Civil Service Reform
YouTube if you want to: How HMRC used video to teach young people about tax

Tax may not be high in the YouTube search history of your average teenager, but HMRC's "Tax Facts" campaign has been described as "cheerful and creative". Maureen Pamplin​, the tax authority's head of sustainability, shares her tips on how departments can engage the public – without dumbing down


Peter Riddell: Devolution is all well and good – but can you really have more power with less money?
20 Oct 2015 Civil Service Reform
Peter Riddell: Devolution is all well and good – but can you really have more power with less money?

Opinion: The need to find new ways of delivering services while resources are tight is the real reason for the new localism push


Then and now: Sue Cameron looks back on Margaret Thatcher's relationship with the civil service
13 Oct 2015 Civil Service Reform
Then and now: Sue Cameron looks back on Margaret Thatcher's relationship with the civil service

Whitehall is no stranger to government efficiency drives, but the success of a reform programme depends on the ministers


Dave Penman: Whitehall's middle managers tell our union they feel like an abandoned army
12 Oct 2015 Education
Dave Penman: Whitehall's middle managers tell our union they feel like an abandoned army

The FDA general secretary says it’s time to speak up for so-called middle managers, who set the tone for the vast majority of civil servants


Ian Peters: Departments should take heed of the Ministry of Justice's tough new internal audit rules
12 Oct 2015 Commercial
Ian Peters: Departments should take heed of the Ministry of Justice's tough new internal audit rules

Public sector outsourcing has a chequered past, as the 2013 offender tagging scandal demonstrated. But Dr Ian Peters – chief executive of the Chartered Institute of Internal Auditors – says the MoJ's response shows how government departments can make better use of their internal audit teams before embarking on major outsourcing schemes


James Cross: Bold changes at Natural England will help us focus on outcomes, not process
09 Oct 2015 Energy & Environment
James Cross: Bold changes at Natural England will help us focus on outcomes, not process

Natural England's chief executive James Cross reflects on his first year in the job – and says the agency's reforms show environmental protection doesn't have to be at odds with economic growth


Build your organisation: What should the new chief people officer’s priorities be?
07 Oct 2015 Civil Service Reform
Build your organisation: What should the new chief people officer’s priorities be?

The civil service's next HR chief faces a daunting task. Tim Edwards outlines what should be at the top of their ‘to-do’ list


Jane Dudman: Today’s Fast Stream recruits will help shape a very different civil service
30 Sep 2015 Civil Service Reform
Jane Dudman: Today’s Fast Stream recruits will help shape a very different civil service

Officials at the sharp end of cuts could be forgiven for feeling cynical about the future of Whitehall – but public service values will endure


Spot the difference: How I made the leap from Whitehall HR director to high commissioner
29 Sep 2015 Education
Spot the difference: How I made the leap from Whitehall HR director to high commissioner

Menna Rawlings went from being HR director in a government department to serving as the UK's high commissioner in Australia – not the most obvious career move. But, as she explains, the two roles have more in the common than you might think...


Andrew Arcuri: a proper rethink of core government systems could yield big results
23 Sep 2015 Civil Service Reform
Andrew Arcuri: a proper rethink of core government systems could yield big results

Governments are increasingly seeking to transform their core systems. Andrew Arcuri of the Boston Consulting Group considers how they can move from achieving good results, to truly great ones


Dave Penman: A more diverse civil service means casting the net wider – and backing existing talent
21 Sep 2015 Culture
Dave Penman: A more diverse civil service means casting the net wider – and backing existing talent

The chief of the FDA union warns that Whitehall will miss out on a significant talent pool if under-represented groups do not believe a leadership role in the civil service is for them


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