Articles tagged with: Jim Harra
MPs question HMRC's status as a non-ministerial department
20 Jan Civil Service Reform
MPs question HMRC's status as a non-ministerial department
Minister James Murray insists he wants tax agency to "take more risks" and get out of its "comfort zone"
HMRC perm sec details £400m cost pressures in regional centres rollout
03 Jan Property & Estates
HMRC perm sec details £400m cost pressures in regional centres rollout
Jim Harra tells MPs subletting space to other departments will generate almost £40m next year
HMRC names Scottish Government perm sec JP Marks as next chief exec
19 Dec 2024 Government Tax Profession
HMRC names Scottish Government perm sec JP Marks as next chief exec
Cab sec says Marks “brings vast experience to the role" from his work in the Scottish Government and earlier roles at DWP
HMRC's Jim Harra on a year of exceeded targets and tough decisions
16 Dec 2024 Finance
HMRC's Jim Harra on a year of exceeded targets and tough decisions
Outgoing first permanent secretary unpacks present challenges and banging Christmases past
MPs grill HMRC top brass over 'appalling' customer service
03 Dec 2024 Digital, Data & Technology
MPs grill HMRC top brass over 'appalling' customer service
Perm sec Jim Harra pledges no helplines will close in his remaining months in office
HMRC perm sec Jim Harra to stand down
04 Oct 2024 HR
HMRC perm sec Jim Harra to stand down
Department launches recruitment drive offering up to £200k a year for successor
HMRC warns of 'challenge' to deliver efficiency target
07 Aug 2024 Finance
HMRC warns of 'challenge' to deliver efficiency target
Department predicts further pressure on service standards as tax base grows due to frozen thresholds
Harra: HMRC needs to reverse customer services headcount cuts
26 Apr 2024 Finance
Harra: HMRC needs to reverse customer services headcount cuts
HMRC perm sec says tax helplines need more resources following U-turn on plan to radically reduce phone-based support
No difference between working from home and office, says HMRC chief
26 Apr 2024 Government Tax Profession
No difference between working from home and office, says HMRC chief
Jim Harra also defends HMRC over "gross distortions" made by a former secretary of state
HMRC rapped for 'unsatisfactory' assurances on Making Tax Digital
04 Apr 2024 Digital, Data & Technology
HMRC rapped for 'unsatisfactory' assurances on Making Tax Digital
PAC urges perm sec to "reconsider" answers on how department will address concerns about accountability and software
HMRC scales back helpline in bid to steer customer's to 'best kept secret'
20 Dec 2023 Finance
HMRC scales back helpline in bid to steer customer's to 'best kept secret'
HMRC chief exec Jim Harra says two-third of callers to tax self-assessment helpline each could have had queries resolved quicker online
HMRC funding boost to pay for 700 extra debt officers
14 Dec 2023 Finance
HMRC funding boost to pay for 700 extra debt officers
But perm sec Jim Harra tells MPs that not all of the additional staff will be working in-house
HMRC home working ‘not to blame’ for self-assessment helpline delays
25 Jan 2023 Communications
HMRC home working ‘not to blame’ for self-assessment helpline delays
Perm sec blames unnecessary calls and last-minute rush to file tax returns for busy phone lines
HMRC perm sec sets out plans to recruit 2,000 new staff
26 Jul 2022 HR
HMRC perm sec sets out plans to recruit 2,000 new staff
Extra officials will be tasked with helping to reduce department’s £41.6bn debt balance
Civil servants could strike over plans to cut 91,000 jobs
16 May 2022 HR
Civil servants could strike over plans to cut 91,000 jobs
Union pledges to "fight for every job in the civil service" as perm secs apologise for the way the news was announced
Jim Harra: ‘Balancing HMRC’s priorities in 2021 felt like a high wire act’
29 Dec 2021 Coronavirus
Jim Harra: ‘Balancing HMRC’s priorities in 2021 felt like a high wire act’
2020 may have been a year like no other, but 2021 was a chip off the old block and relentless from day one. The HMRC chief exec tells us about 12 more months of dealing with Covid as well as new challenges
HMRC struggles to recover billions in overpaid Covid-19 support and tax debts
22 Nov 2021 Coronavirus
HMRC struggles to recover billions in overpaid Covid-19 support and tax debts
Taskforce likely to recover minority of support paid in error and fraud as NAO says department needs to increase its debt recovery capacity
'There will be teething problems': Harra calls staff back to HMRC offices Exclusive
07 Oct 2021 HR
'There will be teething problems': Harra calls staff back to HMRC offices
Staff will return for an average of one day a week at first
'Brexit means most of my Zoom calls will be for business rather than festive fun': HMRC chief Jim Harra reflects on 2020
18 Dec 2020 Brexit
'Brexit means most of my Zoom calls will be for business rather than festive fun': HMRC chief Jim Harra reflects on 2020
2020 was a year unlike any other, with the coronavirus pandemic upending the work of government and changing how we live our daily lives. Senior figures from across the civil service tell us how the unprecedented 12 months affected them, and look ahead to 2021
‘We don’t want to make people redundant,’ says HMRC boss Harra
09 Dec 2020 Brexit
‘We don’t want to make people redundant,’ says HMRC boss Harra
Perm sec says pandemic response has shown staff can keep working for department even if their offices close under hubs programme
Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month Exclusive
17 Jul 2020 Coronavirus
Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month
In an exclusive interview, HMRC's chief executive reveals how the department set up some of the biggest schemes in government history in the middle of a global pandemic
HMRC seeks £160k deputy chief exec after Harra’s promotion
14 Feb 2020 Government Tax Profession
HMRC seeks £160k deputy chief exec after Harra’s promotion

Department’s second perm sec will be responsible for HMRC’s operations and deliver transformation plan
HMRC chief exec Jim Harra on transforming tax, reforming behaviour and sabotaging Santa
25 Dec 2019 Government Tax Profession
HMRC chief exec Jim Harra on transforming tax, reforming behaviour and sabotaging Santa

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Harra to stay on as HMRC perm sec
29 Oct 2019 Economics
Harra to stay on as HMRC perm sec

Announcement comes after Harra vows to overhaul pay at the tax authority