Articles tagged with: HM Revenue and Customs
Unions vote to accept HMRC's freeze-busting pay deal
01 Mar 2021 Civil Service Reform
Unions vote to accept HMRC's freeze-busting pay deal
Overwhelming backing for pay offer means all civil servants below SCS will get a pay rise
HMRC unveils commitments to 'maintain and develop public trust'
09 Feb 2021 Government Tax Profession
HMRC unveils commitments to 'maintain and develop public trust'
Evaluation of tax agency's powers finds “further opportunities for improvements”
HMRC's three-year pay offer is 'positive', unions tell members
03 Feb 2021 Civil Service Reform
HMRC's three-year pay offer is 'positive', unions tell members
PCS and ARC recommend department staff vote "yes" to the deal
HMRC busts pay freeze and overhauls working conditions
02 Feb 2021 Government Tax Profession
HMRC busts pay freeze and overhauls working conditions
All staff under SCS will get a pay rise for the next three years, starting with a 3% average award for 2020-21
Pandemic could make HMRC’s hubs plan ‘woefully out of date’, MPs warn
21 Jan 2021 Finance
Pandemic could make HMRC’s hubs plan ‘woefully out of date’, MPs warn
Report also says department has spent too much of its IT budget patching up legacy systems rather than modernising them
HMRC pledges to publish more data on unpaid tax
15 Jan 2021 Digital, Data & Technology
HMRC pledges to publish more data on unpaid tax
But government rejects MPs’ call for sector breakdowns and a headline uncertainty figure
HMRC records 12% spike in complaints as customer-service issues continue
11 Jan 2021 Communications
HMRC records 12% spike in complaints as customer-service issues continue
November stats show another increase in call-waiting times and new struggles with answering online and postal queries
'Brexit means most of my Zoom calls will be for business rather than festive fun': HMRC chief Jim Harra reflects on 2020
18 Dec 2020 Brexit
'Brexit means most of my Zoom calls will be for business rather than festive fun': HMRC chief Jim Harra reflects on 2020
2020 was a year unlike any other, with the coronavirus pandemic upending the work of government and changing how we live our daily lives. Senior figures from across the civil service tell us how the unprecedented 12 months affected them, and look ahead to 2021
‘We don’t want to make people redundant,’ says HMRC boss Harra
09 Dec 2020 Brexit
‘We don’t want to make people redundant,’ says HMRC boss Harra
Perm sec says pandemic response has shown staff can keep working for department even if their offices close under hubs programme
NI businesses raise 'grave concerns' about HMRC border IT
04 Dec 2020 Brexit
NI businesses raise 'grave concerns' about HMRC border IT
Warning comes after IT director says there is “work to do during the month of December” on the Customs Declaration Service
HMRC and Home Office the big winners as spending review commits £600m to ‘fix outdated government IT’
30 Nov 2020 Digital, Data & Technology
HMRC and Home Office the big winners as spending review commits £600m to ‘fix outdated government IT’
Document also outlines projection of extra £700m revenue from digital taxation regime
Border disruption 'inevitable' after Brexit transition ends, Chisholm warns
25 Nov 2020 Brexit
Border disruption 'inevitable' after Brexit transition ends, Chisholm warns
"Will everybody do everything they need to do, exactly in the right way without any hitch... I don’t expect that will be the case,” COO says
HMRC 'could have done more' to prevent furlough fraud, NAO says
26 Oct 2020 Economics
HMRC 'could have done more' to prevent furlough fraud, NAO says
Watchdog also urges tax agency to ensure fewer people miss out on support under future schemes
HMRC told to examine whether Making Tax Digital is ‘reasonable and affordable’ before further rollout
20 Oct 2020 Digital, Data & Technology
HMRC told to examine whether Making Tax Digital is ‘reasonable and affordable’ before further rollout
PAC tells department it is "not convinced" the scheme will deliver its expected benefits
HMRC planned only 30% office return before Cabinet Office set 80% target, perm sec reveals
09 Sep 2020 Coronavirus
HMRC planned only 30% office return before Cabinet Office set 80% target, perm sec reveals
Jim Harra says department currently has capacity for around 30% of the department’s staff to come into offices
HMRC targets furlough fraudsters after up to £3.5bn wrongly paid out via scheme
08 Sep 2020 Coronavirus
HMRC targets furlough fraudsters after up to £3.5bn wrongly paid out via scheme
Perm sec Jim Harra tells MPs the scheme's fraud and error rate "could be between 5% and 10%" of £35.4bn bill
HMRC announces three new DG appointments
13 Aug 2020 HR
HMRC announces three new DG appointments
Senior staff appointments latest in a number of management moves at the department
HMRC Making Tax Digital to continue rollout in 2022
23 Jul 2020 Digital, Data & Technology
HMRC Making Tax Digital to continue rollout in 2022
The programme will be extended to all businesses and then to individuals, government has announced
Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month Exclusive
17 Jul 2020 Coronavirus
Inside HMRC’s coronavirus response: Jim Harra on how the furlough scheme was created in a month
In an exclusive interview, HMRC's chief executive reveals how the department set up some of the biggest schemes in government history in the middle of a global pandemic
HMRC chief officially opens new Bristol hub
17 Feb 2020 Economy
HMRC chief officially opens new Bristol hub

Glass Wharf will house 1,650 tax-collection agency staff
HMRC seeks £160k deputy chief exec after Harra’s promotion
14 Feb 2020 Government Tax Profession
HMRC seeks £160k deputy chief exec after Harra’s promotion

Department’s second perm sec will be responsible for HMRC’s operations and deliver transformation plan
HMRC chief exec Jim Harra on transforming tax, reforming behaviour and sabotaging Santa
25 Dec 2019 Government Tax Profession
HMRC chief exec Jim Harra on transforming tax, reforming behaviour and sabotaging Santa

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Conservative manifesto promises public sector redundancy reforms and beefed-up HMRC anti tax evasion unit
25 Nov 2019 Civil Service Reform
Conservative manifesto promises public sector redundancy reforms and beefed-up HMRC anti tax evasion unit

Party manifesto promises "the days of Whitehall knows best are over" as it pledges white paper on English devolution
Harra to stay on as HMRC perm sec
29 Oct 2019 Economics
Harra to stay on as HMRC perm sec

Announcement comes after Harra vows to overhaul pay at the tax authority