Digital, Data & Technology

Department seeks to reduce calls and emails from the public via more effective use of digital channels

PCS says strike threat prompted creation of dozens of Universal Credit-related jobs

Fifty-strong list of individuals and teams reveals those in the running for honours in the 14th annual Civil Service Awards

Some departments report vast increases following introduction of new data-protection legislation

Organisation is working through ‘some points of detail’ with four that are yet to sign

Review of governance and management structure intended to "support the ramp up phase of delivery”

Update predicts messaging service efficiencies will be £10m a year less than before

CDIO to return to Microsoft after two-year secondment

'Continued and sustained pressure from Cabinet Office and DCMS' needed to convince departments to take action, PAC says

DWP to introduce RNIB training and virtual-reality headsets to Jobcentres

CDIO Davinson says the biggest challenge is ensuring sufficient investment in the ‘underpinning capabilities’

Precise scope of new £180k GCDIO role is unclear, as is relationship with head of GDS