Digital, Data & Technology

National Audit Office says customer service hit by tax authority's decision to reduce staff numbers before online switch was ready – but HMRC says it is now offering its "best service levels in years"

Cabinet Office promises new multi agency incident transfer protocol will help improve response to major incidents like terror attacks and floods

Online verification service passes service assessment, as Janet Hughes vows to listen and learn as scheme is introduced across departments

Tech entrepreneur and government digital adviser tells The House magazine that Government Digital Service was right to  "go fast" in its early years – but says reform efforts must not become "balkanised" in separate departments

Government unveils latest push to ease public sector data-sharing

Crown Commercial Service to roll out the Open Contracting Data Standard across Whitehall by the autumn, as Cabinet Office acknowledges current contracts info acting as a "barrier to suppliers and businesses"

Ahead of the State Opening of Parliament, think tank says slim Commons majority and tough Spending Review settlements mean government would be wise to focus on key priorities 

MPs says Rural Payments Agency "must communicate clearly with its customers and ensure that it is appropriately resourced" to avoid repeat of the delays faced by farmers waiting on Common Agricultural Payments

Study by Tech UK and Dods Research finds gap between vision and reality on departments' digital transformation plans

Politicians are fond of bandying around statistics to boost their arguments – but how much of what they say is informed by facts? Suzannah Brecknell meets Full Fact director Will Moy who explains his mission to rid public debate of “nonsense”

New body to be set up amid concerns over the use of big data, with Cabinet Office also drawing up new framework for government data science

Cabinet Office minister says distributed ledgers could offer a "better way" of monitoring the distribution of government cash