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Tackling the cultural and organisational changes needed to optimise and improve digital customer experience across the public sector
Former Scope and Mencap IT director Conall Bullock takes on newly-created Cabinet Office role, reporting directly to permanent secretary Richard Heaton
Whitehall officials recruited to teach friends and family basic digital skills in Cabinet Office drive to get more people online
GDS's Mike Bracken appointed to new chief data officer role aiming to improve Whitehall's use of data
Government Digital Service to work with local government in major extension of its remit
Success of Government as a Platform to be built on in next parliament
Amendment to Civil Service Code over contact with the media sparks transparency row with trade unions FDA and PCS, but Cabinet Office says it is providing clarity
Chancellor George Osborne's final Budget of the parliament includes move to create online HMRC accounts
Civil service Fast Track apprentice scheme and Fast Stream will include cyber security strands as part of government drive to boost cyber skills
Director general of the Ministry of Justice’s Legal Aid Agency and corporate services group Matthew Coats explains why his team won the TW3 Award for Technology
No Whitehall talks for Sturgeon, off-payroll fines, Maude's Lords rumours & the end of 'catastrophic' Whitehall IT - our regular wrap of Whitehall headlines
The government's customer service must better suit user needs, according to a CSW webchat