Home Office's development of settled status application system cost £63m

Written by Sam Trendall on 20 May 2019 in News
News

Minister reveals cost of building online service

Kirsty O'Connor/PA Wire/PA Images

The development of the digital system for EU citizens to apply for settled status cost £63m, it has emerged.

For the 2018/19 year, the Treasury provided the Home Office with £395m to support its Brexit work, according to immigration minister Caroline Nokes.

Some £170m of this was set aside “for the development and delivery of the EU settlement scheme”, she said, in answer to a written parliamentary question from Labour MP Kate Green.


RELATED CONTENT


The Home Office also set aside £3.75m to fund a marketing campaign to promote the settlement scheme, Nokes said. As well as £63m set aside to develop the application system, £59m was used for caseworkers and staff. Other expenditure included £410,000 on digital and social advertising and the same amount on communications campaigns on radio and digital audio channels. The government spent £1m on catch-up TV adverts, and £180,000 with print publications.

No adverts were placed in foreign newspapers, but the immigration minister said that she was “interviewed by key diaspora media both in broadcast and print for the highest populated EU countries in the UK”.

The settlement scheme launched in full at the end of March. During its development, the scheme has faced criticism for various reasons, including the government’s decision not to offer citizens any physical documentation proving their status, as well the fact that the document check app is not compatible with iPhones.

Author Display Name
Sam Trendall
About the author

Sam Trendall is editor of PublicTechnology, where a version of this story first appeared.

Image description
PA
Share this page
Editor's Pick
Promote as primary content
Not Promoted

Share this page

Further reading in our policy hubs

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Contact the author

The contact details for the Civil Service World editorial team are available on our About Us page.

Related Articles

Related Sponsored Articles

A radical re-think for public sector transformation
2 November 2015

With the ‘low-hanging fruit’ exhausted, the public sector must approach new government saving...

Successful partnerships: working effectively with central government
26 August 2014

TCS is keen to contribute to the topic of successful partnerships between the public and private...