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'We want to do more work in the open and co-create change': JP Marks interview
28 Jan Economy

'We want to do more work in the open and co-create change': JP Marks interview

HMRC perm sec JP Marks on empowerment, Covid and his plans for the department
by Suzannah Brecknell
'Greater candour makes for stronger recommendations': Q&As with committee chairs
03 Feb Education
'Greater candour makes for stronger recommendations': Q&As with committee chairs
'I promoted flexible working like a campaigner': What I learnt driving inclusivity in the civil service
02 Feb Civil Service Reform
'I promoted flexible working like a campaigner': What I learnt driving inclusivity in the civil service
Give those you lead what they need: How to be an emotionally intelligent leader
30 Jan Analysis
Give those you lead what they need: How to be an emotionally intelligent leader
DfID perm sec Nick Dyer on how the department responded to 2017’s humanitarian crises
20 Dec 2017 Foreign Affairs
DfID perm sec Nick Dyer on how the department responded to 2017’s humanitarian crises

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without.


DExEU permanent secretary Philip Rycroft on taking big decisions and getting some Christmas rest
20 Dec 2017 Brexit
DExEU permanent secretary Philip Rycroft on taking big decisions and getting some Christmas rest

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without.


David Sterling: the interim head of the Northern Ireland Civil Service on a year without ministers
19 Dec 2017 Government Tax Profession
David Sterling: the interim head of the Northern Ireland Civil Service on a year without ministers

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without.


Welsh Government permanent secretary Dame Shan Morgan on future-proofing government and a year of big appointments
19 Dec 2017 Government Tax Profession
Welsh Government permanent secretary Dame Shan Morgan on future-proofing government and a year of big appointments

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without


Rowena Collins Rice: Attorney General’s Office director general's 2017 achievements, including best-in-Whitehall staff engagement
19 Dec 2017 Government Tax Profession
Rowena Collins Rice: Attorney General’s Office director general's 2017 achievements, including best-in-Whitehall staff engagement

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without


Cabinet secretary Sir Jeremy Heywood on the challenges of 2017, making Brexit preparations and getting a short holiday somewhere warm
18 Dec 2017 Brexit
Cabinet secretary Sir Jeremy Heywood on the challenges of 2017, making Brexit preparations and getting a short holiday somewhere warm

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without. Cabinet secretary Sir Jeremy Heywood kicks off our Whitehall roundup


Civil service chief executive John Manzoni on Whitehall diversity, creating a brilliant civil service and adding more brandy to the brandy butter
18 Dec 2017 Government Tax Profession
Civil service chief executive John Manzoni on Whitehall diversity, creating a brilliant civil service and adding more brandy to the brandy butter

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without.


Scottish Government perm sec Leslie Evans on 2017’s milestones from the Queensferry Crossing to social security
18 Dec 2017 Government Tax Profession
Scottish Government perm sec Leslie Evans on 2017’s milestones from the Queensferry Crossing to social security

With the end of 2017 fast approaching, we asked the UK's top civil servants to look back at the year, outline their goals for 2018 – and tell us what they cannot do Christmas without.


Taking the steps to a truly digital world Sponsored
14 Dec 2017 Civil Service Reform
Taking the steps to a truly digital world

BT talks with the futurists and visionaries preparing the UK for a digital future


The ten key questions – and nine answers – facing the public sector on GDPR
12 Dec 2017 Government Tax Profession
The ten key questions – and nine answers – facing the public sector on GDPR

With less than six months until new data-protection law is introduced, PublicTechnology hears from regulators and data professionals across central and local government about what they see as the major challenges facing them between now and 25 May


Why young civil servants should work at DExEU, Francis Maude memories, and the time he saved Christmas: Lunch with... Sir Paul Jenkins
08 Dec 2017 Brexit
Why young civil servants should work at DExEU, Francis Maude memories, and the time he saved Christmas: Lunch with... Sir Paul Jenkins

The former Treasury solicitor shares his reflections from a Whitehall career with Tamsin Rutter


Meet Marzena Bujalska, Whitehall’s first apprentice
05 Dec 2017 Education
Meet Marzena Bujalska, Whitehall’s first apprentice

How has Whitehall’s first modern-era apprentice fared since she joined the civil service in 2008 via a jobcentre advert? CSW meets Marzena Bujalska to find out


Organisations should embrace new messaging culture to satisfy rising customer service expectations Sponsored
01 Dec 2017 Civil Service Reform
Organisations should embrace new messaging culture to satisfy rising customer service expectations

Surge in consumers’ use of messaging and social media is transforming their expectations of service, says new BT and Cisco research


Does Brexit spell the end for the unified British civil service?
01 Dec 2017 Brexit
Does Brexit spell the end for the unified British civil service?

Leaving the EU will have wide, and unpredictable, effects on the UK’s devolved administrations. Mark Rowe reports on what the outcome might be


‘A bit of imagination can lead to mutually beneficial outcomes’: A civil servant’s guide to working with trade associations
29 Nov 2017 Economy
‘A bit of imagination can lead to mutually beneficial outcomes’: A civil servant’s guide to working with trade associations

When facing a policy puzzle, civil servants shouldn’t see trade associations as adversaries. As former trade body chair Sir Mark Boleat explains, they can be a useful resource for the savvy official


Crown Commercial Service chief Malcolm Harrison on rebooting Whitehall’s procurement savings drive
28 Nov 2017 Civil Service Reform
Crown Commercial Service chief Malcolm Harrison on rebooting Whitehall’s procurement savings drive

After a shaky start, the Crown Commercial Service is changing the way it works with departments in a bid to improve the government’s buying habits. But chief executive Malcolm Harrison tells Richard Johnstone that its success shouldn’t be measured by savings alone, as he sets out the frustrations – and fun – of cross-government working


Social Security Advisory Committee chair Paul Gray on its unique role and how Whitehall can learn from history
22 Nov 2017 Leadership
Social Security Advisory Committee chair Paul Gray on its unique role and how Whitehall can learn from history

The former second perm sec in the Department for Work and Pensions-turned benefits advisor has been both poacher and gamekeeper in Whitehall. He shares the lessons from both sides of the fence, including for Brexit, with Richard Johnstone.


In search of the 'SIB effect': government's grand plans for Social Impact Bonds
20 Nov 2017 Commercial
In search of the 'SIB effect': government's grand plans for Social Impact Bonds

Alina Sellman, head of the Centre for Social Impact Bonds, tells Geoffrey Lyons about the outcomes-focused contracts and why critics ought to give them a chance


Interview: Whitehall tech pioneer Tony Singleton on two decades at the forefront of digital government
15 Nov 2017 Civil Service Reform
Interview: Whitehall tech pioneer Tony Singleton on two decades at the forefront of digital government

After calling time on a long civil-service career earlier this year, the former Directgov and GDS leader discusses how digital government has evolved during the 20 years he spent as one of its leading advocates


Commission impossible: Why skills gaps and unrealistic expectations mean outsourcing is failing to deliver
13 Nov 2017 Civil Service Reform
Commission impossible: Why skills gaps and unrealistic expectations mean outsourcing is failing to deliver

Bureaucrat-turned-academic Gary Sturgess argues Whitehall needs to up its game on public service contracting and commissioning. Jim Dunton reports


Breaking down barriers: how Whitehall can make better use of technology
10 Nov 2017 Civil Service Reform
Breaking down barriers: how Whitehall can make better use of technology

Civil Service World brought together a panel of digital leaders to assess how government can make better use of the technology at its disposal to drive innovation in public service delivery. Colin Marrs reports



 


Five ways to build a more capable policy profession
30 Oct 2017 Government Tax Profession
Five ways to build a more capable policy profession

Tina Seth and Tony Shaw argue that we must invest in our policymakers, and offer lessons emerging from a cross-government forum on policy skills


Greater than the sum of its parts: how the Stabilisation Unit joins up Whitehall’s response to global crises
23 Oct 2017 Civil Service Reform
Greater than the sum of its parts: how the Stabilisation Unit joins up Whitehall’s response to global crises

Mark Bryson-Richardson, director of the Stabilisation Unit, tells Suzannah Brecknell how his team helps government respond to international emergencies


Safety in numbers: how data can keep us all safe
17 Oct 2017 Justice & Home Affairs
Safety in numbers: how data can keep us all safe

Civil Service World brought together a panel of data experts from across the civil service to look at ways of increasing public safety through the better use of data. Mark Rowe reports


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