BT has appointed a new senior executive, David Wallace, to head up its public sector business in Scotland and implement a new strategic direction to increase local focus nationwide

BT outlines how SME innovations can power public services

What defines a modern civil servant? Alex Starritt from Apolitical shares his insights

After a tumultuous first six months as director general of the Government Digital Service, Kevin Cunnington has finally got the long-awaited Transformation Strategy off his desk and is looking forward to an office move. Rebecca Hill meets him.

With staff numbers and responsibilities growing, DCMS is undergoing something of a renaissance. Permanent secretary Sue Owen tells Suzannah Brecknell about the importance of leadership, the value of culture, and the power of music

Microsoft Surface has helped Cheshire Police reduce paperwork and free up time

The Cabinet Office has been at the heart of government for the past 100 years – yet it remains shrouded in mystery. Historian Sir Anthony Seldon – author of new book The Cabinet Office 1916-2016 – writes for CSW about the department's vital role in British government

Nine days after his appointment as permanent secretary of the Department of Energy & Climate Change, Alex Chisholm suddenly found himself running the newly-formed Department for Business, Energy and Industrial Strategy. Here he talks merging ministries, Brexit and championing both business and consumers with Sam Macrory

Words don’t come easily to everyone, but speechwriters have a head start. Department for Work and Pensions wordsmith James Doughty shares some trade secrets

The civil service has set its sights on being the UK’s most inclusive employer. Mark Smulian reports on efforts to make that vision a reality for disabled staff, and hears personal stories about the barriers they face

Once credited as the woman who “smashed Whitehall’s glass ceiling”, Bronwyn Hill spent four years as Defra permanent secretary until she stepped down in 2015. She tells Sam Macrory about her new role, Brexit expectations for her former fiefdom, and one minister’s time in the mire

Just before he stepped down as permanent secretary of the Welsh Government, Sir Derek Jones told CSW's Suzannah Brecknell why, despite the challenges ahead, civil servants should be confident – and why creativity is as important as penning an elegant memo

Civil Service World's regular guide to the very best in Whitehallese

Later this year, ownership of much of the government estate will be passed to a new Government Property Agency – with departments charged market-level rent for their offices in a bid to drive down costs. Mark Leftly listens in as the GPA's top team explains why the new approach to the government's estate is about more than just saving money

If you had one wish for your work, what would it be? Alex Starritt asked officials from across the UK and around the world that very question. Their answers were strikingly similar

Five years into his job as the UK's top official, Sir Jeremy Heywood faces his greatest challenge yet – ensuring the civil service he leads is ready for the mammoth task of leaving the European Union. Jess Bowie and Matt Foster sit down with the cabinet secretary to talk Brexit, Theresa May, public sector pay – and the future of Whitehall's reform agenda

The map of Whitehall has changed considerably in the months since Stephen Lovegrove left the Department of Energy and Climate Change to become Ministry of Defence perm sec. He tells Colin Marrs about the Brexit help his department can offer, the MoD’s role in boosting Britain’s industry and the staffing cuts he’s tasked with making. Photos by Paul Heartfield

One in four workers in the UK has financial worries. In this article, Elaine Jefferys, Money Services Manager at The Charity for Civil Servants, explains what the organisation is doing to help 

Civil service leaders have long tried to cut sickness absence rates among their staff. But, asks Suzannah Brecknell, are they looking at the full picture?

Joshua Chambers has travelled the world meeting government innovators. Here, he shares some of their secrets.

Civil Service World's regular guide to the very best in Whitehallese

Special report: In just two years, the Surge and Rapid Response Team has gone from an idea for coping with Whitehall’s spending squeeze to a workforce of more than 300 apprentices ready to be deployed across departments – and cut the civil service's reliance on agency staff. Matt Foster meets the team behind it

CSW caught up with Microsoft's Corporate Vice President of Worldwide Public Sector to discuss transformation in times of austerity, the key to successful major projects and tackling the lack of diversity among digital leaders

Government must do more than just adapt to current processes if it is to make the most of the digital revolution. Colin Marrs reports on a round table, hosted by CSW and Cognizant, where officials discussed the importance of transformation in a fast-changing world