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‘We can’t control the tweets’: chief people officer Rupert McNeil on criticism, the Covid response – and why the civil service is like a jellyfish
09 May HR

‘We can’t control the tweets’: chief people officer Rupert McNeil on criticism, the Covid response – and why the civil service is like a jellyfish

In his final interview as civil service chief people officer, Rupert McNeil talks about his proudest achievements, and the reasons for his departure
by Jess Bowie and Suzannah Brecknell
Read the May 2022 edition of Civil Service World
19 May Digital, Data & Technology
Read the May 2022 edition of Civil Service World
Saving grace: NS&I chief Ian Ackerley on Covid turbulence, select committee grillings and green investment
18 May Finance
Saving grace: NS&I chief Ian Ackerley on Covid turbulence, select committee grillings and green investment
Dark arts for dark times: a brief history of government propaganda
11 May Communications
Dark arts for dark times: a brief history of government propaganda
Interview: Rowena Collins Rice
27 Jan 2010 Legal
Interview: Rowena Collins Rice

Lords reform, freedom of information, devolution, not to mention MPs’ expenses – policymakers and lawyers at the Ministry of Justice have had a busy decade. Ruth Keeling talks to constitutional issues chief Rowena Collins Rice


Interview: Rynd Smith
27 Jan 2010
Interview: Rynd Smith

Planning inspectors may be small in number, but they have a crucial say in our country’s development. Head of profession Rynd Smith tells Matthew O’Toole what qualities they need


Interview: Jonathon Porritt
27 Jan 2010 Energy & Environment
Interview: Jonathon Porritt

Having left the Sustainable Development Commission, veteran environment activist Jonathon Porritt can now speak freely on sustainability policy. Matthew O’Toole hears complaints that Whitehall has resisted change 


Interview: Andrew Haldenby
27 Jan 2010 Policy
Interview: Andrew Haldenby

In the first of a series of interviews with think-tank leaders, Matt Ross meets Andrew Haldenby: the plain-speaking director of influential, right-leaning think-tank Reform – and an ascerbic critic of the civil service


Interview: Richard Teuten
27 Jan 2010 Foreign Affairs
Interview: Richard Teuten

Without a coordinated approach to intervention in conflicts, both nations and departments can end up working at cross-purposes. Matt Ross meets Richard Teuten, who fosters over-arching UK strategies on armed struggles


A snowy slow-motion train wreck
08 Jan 2010 Justice & Home Affairs
A snowy slow-motion train wreck

In a week when the weather has disrupted travel and brought a surreal dimension to life, Edward Garnier still manages to be amazed by the latest abortive coup against the prime minister.


Frontline: social worker
11 Nov 2009 Operational Delivery
Frontline: social worker

This week’s interviewee works with young people leaving residential care, and is based in the social work department of a deprived, inner-city local authority in England.


Frontline: postman
09 Nov 2009 Operational Delivery
Frontline: postman

This week’s public servant is a part-time postman at a Royal Mail sub-post office, with experience in a major sorting office.


Interview: Richard Thomas - Champion of just causes
23 Sep 2009 Finance
Interview: Richard Thomas - Champion of just causes

Former information commissioner Richard Thomas has a new job: overseeing the government’s systems of administrative justice. He talks to Matt Ross about the challenges, potential and importance of both roles


Special report: Out of the darkness
10 Apr 2009 Operational Delivery
Special report: Out of the darkness

Special advisers occupy a twilight zone between elected politicians and the formal structures of the civil service. In a special report, we profile these ‘spads’ – the group Clare Short called “the people who live in the dark."


Interview: Andrew Mawson
29 Jan 2009
Interview: Andrew Mawson

Social entrepreneur Andrew Mawson has spent 25 years developing community projects, several of which have been adopted by government. But the public sector often kills the golden goose, he tells Matt Ross; to understand why, the civil service must recognise that “the way into the macro is through the micro”.


Interview: Paddy Ashdown
18 Nov 2008 Foreign Affairs
Interview: Paddy Ashdown

Paddy Ashdown, former Lib Dem leader and co-chair of the IPPR’s Commission on National Security, tells Matt Ross that we are ill-prepared for the challenges of a new era of globalised, decentralised power


Interview: Sir Bob Kerslake
18 Nov 2008 Culture
Interview: Sir Bob Kerslake

The Homes and Communities Agency has its formal launch on 1 December, charged with fostering housebuilding and regeneration. The economic climate could barely be more daunting – but Matt Ross finds its new head, Sir Bob Kerslake, characteristically relaxed


12 Feb 2008 Finance
Interview: Richard Heaton

As the top lawyer for two large Whitehall departments, Richard Heaton operates at the heart of the delivery environment. Here, he tells Matt Mercer about the role of government lawyers, and running his departmental law firm.


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