A seasoned postman in a small English town explains why, along with 2013, the years 2006 and 2021 have huge significance for Royal Mail

The creative industries are huge contributors to the UK economy, and the rise of digital media will make them more important still. Winnie Agbonlahor looks at how government can promote growth in this crucial sector

The new Home Office permanent secretary, Mark Sedwill, arrived in Marsham Street soon after having worked in Afghanistan. He tells Joshua Chambers how he’s using his experience to turn the embattled department around.

The civil service must both loyally serve the government of the day, and be ready for an incoming government. Joshua Chambers considers the case for reforming the rules governing civil servants’ links with the Opposition

Economic recovery presents a challenge for public sector talent management, as the cap on salaries makes it hard to recruit and retain talent. Stuart Watson reports on a round table that discussed how to deal with the problem.

A suburban GP explains why he thinks the government has broken the NHS up into clinical commissioning groups

Can the ‘cloud’ really provide for all of the government’s ICT needs? Tim Gibson reports on a round table convened to discuss how – and whether – the Cabinet Office’s ‘Cloud First’ policy could become a reality.

The Supreme Court chief executive Jenny Rowe tells Joshua Chambers how she’s going against the grain on shared services, procurement and civil service reform

Data is increasingly important for the public sector, but trust in public statistics is falling. Hetan Shah, head of the Royal Statistical Society, talks to Suzannah Brecknell about the importance, and the limits, of statistics

It’s not only private businesses such as Amazon that are applying analytics to improve their effectiveness. Winnie Agbonlahor looks at how defence data is being mined for insights that will help shape the future of warfare

Patient records are the lifeblood of the health service. Joshua Chambers examines the analytics techniques that can improve public health and the operation of the NHS – and the sensitivities around privacy and data protection.

Academics at King’s College London think existing procedures for appointing independent policy advisers are too lax, and lead to bad government. Colin Marrs examines their proposals, and gathers the opinions of former tsars.

After a tough few years for social housing, the new Homes & Communities Agency chief Andy Rose tells Matt Ross that with smaller grants and fewer bank loans, his aim is to create a safe and attractive space for private investors.

A former language teacher explains why his idealism turned to disillusion as he learned how today’s school system works

Our sun warms the planet and gives us life, but it also threatens to blitz our IT, communications and power systems. Joshua Chambers investigates the danger of solar storms, and talks to the officials working to counter the risks

Like every government department, the MoD must enact widespread job cuts – but its task is made uniquely difficult by the political sensitivities around armed forces redundancies. Winnie Agbonlahor investigates

Digital technologies have created huge new possibilities, turning records of past work into valuable assets. Stuart Watson reports on a round table on the power of information governance to transform the civil service’s work.

The unions are getting thoroughly angry at government cuts and service reforms. They’re already planning a day of autumn strikes – and at a fringe meeting, Matt Ross hears much talk of direct action and ideological struggles.

Civil Service World interviews a social care commissioner about the effects of funding cuts - and it's not all bad.

While James Bond relies on Q for his gadgets, Britain’s armed forces use the MoD’s Defence, Science and Technology Laboratory. Its chief executive Jonathan Lyle talks to Joshua Chambers about DSTL’s work

Government’s Major Projects Portfolio is regularly assessed to look for warning signs that indicate a programme is going awry. CSW has researched key projects in four departments to gauge the performance of civil service project managers.

In a Special Report published in CSW on 25 September, we examined 12 major projects: three each from the defence, transport, health, and work & pensions departments. We chose projects of a range of types, and covering the ‘traffic light’ risk spectrum from green to red. The text below covers one of the four departments: click here to read our introduction and methodology.

In a Special Report published in CSW on 25 September, we examined 12 major projects: three each from the defence, transport, health, and work & pensions departments. We chose projects of a range of types, and covering the ‘traffic light’ risk spectrum from green to red. The text below covers one of the four departments: click here to read our introduction and methodology.

In a Special Report published in CSW on 25 September, we examined 12 major projects: three each from the defence, transport, health, and work & pensions departments. We chose projects of a range of types, and covering the ‘traffic light’ risk spectrum from green to red. The text below covers one of the four departments: click here to read our introduction and methodology.