Civil Service Awards 2023 shortlist revealed

Queen funeral queue tracker team and officials who helped keep energy bills down among Civil Service Award contenders
The DCMS comms team which built the queue app

By Tevye Markson

25 Oct 2023

A team of civil servants who built the live queue tracker for the Queen’s Lying-in-State in just 48 hours and officials who delivered rapid support to keep energy bills down after prices rocketed are among 33 nominees shortlisted for the 2023 Civil Service Awards.

The Department for Culture, Media and Sport’s digital comms team is in the running for the Delivering for Citizens award for creating, launching and managing the live queue tracker for members of the public to view the Lying-in-State during Her Majesty The Queen’s funeral.

The Department for Energy Security and Net Zero's Energy Affordability Portfolio is shortlisted for the Excellence in Delivery award for its provision of £40bn in energy support to households and businesses across the country “in a way that had never been done before”.  

Other shortlisted teams include officials in the Cabinet Office who built the GOV.UK One Login app; the Cabinet Office Places for Growth team, which passed the halfway mark in its goal to move 22,000 civil service roles away from London; and the DCMS teams which coordinated Euro 2022 and Eurovision.

There are 11 awards up for grabs, with 25 teams and eight individuals shortlisted. The Home Office and Department for Work and Pensions have the most shortlisted entries, with four each.

Individuals shortlisted include rising stars in the Department for Education, Department for Business and Trade and Ministry of Justice.

Awards champion Shona Dunn said: “The Civil Service Awards celebrates the very best of what the civil service does, and the people who do it. It’s an opportunity to reflect on another year of astonishing achievements, at every level, across the whole country, whether it’s frontline staff working with directly with the public, teams working overseas on humanitarian aid, or individuals making their departments great places to work.

“We all know we need to celebrate more – we have so much to be proud of and the Awards are our opportunity to showcase that, and to take a bow in the spotlight that we otherwise avoid.

“Once again this year, the quality of nominations has made for some tough decisions for me and all those that give their time to the judging panels, but as ever it has been hugely rewarding and re-energising. Thank you to everyone who took the time to make one of the nearly 2,000 nominations we received – by doing so you have made it possible for all of us to celebrate the best of us.”

The full shortlist is available here.

Excellence in delivery

Energy Affordability Portfolio

Department for Energy Security and Net Zero

Warm Scots Welcome Programme

Scottish Government

Women's EURO 2022 Team

Department for Culture, Media and Sport (DCMS)

Developing and supporting people

Grief Cafe

Food Standards Agency

James Stevens

Department for Education (DfE)

Maureen Berry

HM Revenue & Customs (HMRC)

Diversity and inclusion

Anti-racist Wales Plan Policy team

Welsh Government

DHSC Fertility Policy Working Group

Department of Health and Social Care (DHSC)

The Respect at Work Programme

HM Revenue & Customs (HMRC)

Best use of data, science and technology

IAG Bundle Builder

Department for Work and Pensions (DWP)

GOV.UK One Login

Cabinet Office


Ministry of Justice (MoJ)

Creative solutions

Digital Services at the Border, Helios

Home Office: Border Force

SARI Data Studio

HM Revenue & Customs (HMRC)

Veterans ID Card Team (Joint GDS, OVA MOD)

Cabinet Office and Ministry of Defence (MoD)

Evaluation and analysis

Asylum and Protection Transformation Evaluation

Home Office

Connectivity and Planning

Department for Transport (DfT)

Testing Team

UK Health Security Agency (UKHSA)

Programme of the Year

HM Land Registry's Local Land Charges

Department for Levelling Up, Housing and Communities (DLUHC)

HOIO Programme Delivery Team

Home Office

Places for Growth

Cabinet Office

Collaboration Award

The Darlington Economic Campus Cross-Government Leadership and Project Team

HM Treasury

Devon and Cornwall Afghan Team

Department for Work and Pensions (DWP)

Eurovision 2023 Team

Department for Culture, Media and Sport (DCMS)

Delivering for Citizens

Aberdeen Jobcentre

Department for Work and Pensions (DWP)

DCMS Digital Communications Team

Department for Culture, Media and Sport (DCMS)

Operation Soteria

Home Office

Cab Sec's outstanding leader

Cath Kelsall

Department for Education (DfE)

Lynn Cooper

Companies House

Maria Loizou-Griggs

Ministry of Justice (MoJ)

Rising star

Jonathan La Porta

Department for Education (DfE)

Liberty Hanson

Department for Work and Pensions (DWP)

Patrick Gilligan

Companies House

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