Civil Service Reform

Joshua Chambers has travelled the world meeting government innovators. Here, he shares some of their secrets.

Comes after supplier Concentrix "consistently failed to achieve more than half of its performance targets" during first year of its tax credit checks contract

More pre-Budget consultation, the creation of a new Cabinet committee, and a tougher stance from Treasury perm secs feature on think tanks' wish list

Treasury Committee, chaired by Andrew Tyrie (pictured), questions tax authority's plans to make businesses keep digital records and produce quarterly updates

Public Accounts Committee warns councils and refugees are confused by responsibilities and entitlements

Comments from NHS England chief executive prompt former Treasury permanent secretary Nick Macpherson to warn of a "bottomless pit" on health service funding

Special report: In just two years, the Surge and Rapid Response Team has gone from an idea for coping with Whitehall’s spending squeeze to a workforce of more than 300 apprentices ready to be deployed across departments – and cut the civil service's reliance on agency staff. Matt Foster meets the team behind it

Whitehall urged to "increase our specialist recruitment capability" by Government Digital Service adviser

Internal message to HM Revenue & Customs staff – seen by CSW – acknowledges that its estate overhaul will save less than expected, but dismisses talk of a major rethink as "just wrong"

CSW caught up with Microsoft's Corporate Vice President of Worldwide Public Sector to discuss transformation in times of austerity, the key to successful major projects and tackling the lack of diversity among digital leaders

Government must do more than just adapt to current processes if it is to make the most of the digital revolution. Colin Marrs reports on a round table, hosted by CSW and Cognizant, where officials discussed the importance of transformation in a fast-changing world

Civil servants spread across three sites will share offices with the Home Office and DCLG by next year