Training launch for frontline staff

The civil service has launched a new range of qualifications for people in the Operations profession.

By Joshua Chambers

28 Apr 2014

Speaking in an interview with CSW, profession head Ruth Owen said the training would help “re-stress, not only to our own members but to people in other profession, that this is a profession, you can qualify and have a high level of qualifications in delivery.”

“People haven’t felt equal status to some of the more traditional professions,” she added. “Sometimes the operational teams feel that they’ve been left behind a bit compared to other professions.” The new qualifications are accredited by City & Guilds and the Chartered Management Institute. They cover all levels, said Owen, and “are exceptionally good value for money – so no department can say: ‘You can’t have the money to take those qualifications’.

See also: Interview: Ruth Owen

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