Armed forces personnel at 'significant risk' from inventory failures, PAC warns

Outdated systems and poor quality data are hampering the Ministry of Defence’s attempts to manage supplies, MPs have said.
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By Jonathan Owen

19 Jan 2024

The Ministry of Defence’s decision to outsource the supply of vital supplies of food and medicines resulted in a “significant risk to life” according to the Public Accounts Committee.

In a report released today, Improving Defence Inventory Management, the committee found that units had been deployed with out of date medical supplies. The problem stemmed from a logistics contract awarded to a consortium under the “Team Leidos” banner in 2015, which runs to 2028.

“The MoD failed to consider the needs of its medical operations in outsourcing commodity procurement to Team Leidos and this has created significant risks for front-line personnel," it said. “Units have faced poor availability of medical inventory and been supplied with items without sufficient shelf life for longer deployments.”

In some cases “units have carried increased operational risk because they have had to proceed without the capability to test for and treat certain medical conditions”. 

In 2022, the Royal Navy assessed that, "if unresolved, the situation presented a significant risk to life for its personnel”. Yet in 2023 the “performance for medical had still not improved to the required level”, the report stated.

The issue is part of a wider problem, with the MoD “holding substantial amounts of inventory that is unserviceable, overstocked or beyond the service date of its related platform", MPs said. 

Managing an inventory of more than 740 million individual items with a net book value of £11.8bn “is a complex and dynamic task”, the report says.  However, attempts by the Whitehall department to manage its inventory are hampered by “a complex organisational set-up with inefficient working practices”.

The report stated that the MoD’s chief of defence logistics and support “does not have the powers needed to deal with the fragmentation of its inventory management”, which means that they are “relying on influencing to improve inventory management”.

The MoD’s inventory management systems "remain outdated, and the quality of its data limits its ability to understand its inventory”, the report argues. It says major MoD programmes to improve inventory management also “rely on the kind of complex transformation which it has had difficulty delivering in the past”.

“The MoD’s transformation plans are complex and ambitious, but its track record means we are sceptical about its ability to achieve them," the report adds. 

PAC asks the MoD to inform the committee how it will "ensure that the requirements of medical personnel will be properly addressed in its future inventory management arrangements" and explain "how it will resolve risks more quickly in future".

Committee chair Dame Meg Hillier commented: "Our committee warned over a decade ago of waste and fragmentation in the MoD's supply systems, and our report finds that many of those problems remain unresolved and without the right powers to address them.”

She added: “Our brave armed forces personnel put themselves in harm’s way in defence of our nation, and deserve to expect that the equipment they require to do so will be there when they need it.”

Responding to the report, an MoD spokesperson said: “Meeting our operational commitments and ensuring the safety of our personnel are our highest priorities, which is why we are investing millions of pounds to deliver better medical inventory management and higher medical stockpiles.

“We continue to make improvements to the way we manage inventory across defence, investing £2.5 billion in logistic information systems and reducing the number of inventory systems to from 250 to 89 over the past 12 years."
 

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