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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    01 Jun Operational Delivery
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    National Archives wins award for MI5 exhibition
    18 May Operational Delivery
    National Archives wins award for MI5 exhibition
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    NAO rejects Grayling attack on DWP report
    25 Jan 2012 Operational Delivery
    NAO rejects Grayling attack on DWP report

    The National Audit Office (NAO) has defended its report on the Department for Work and Pensions’ (DWP) Work Programme, after welfare minister Chris Grayling said that the NAO analysis was “partially based on guesswork.”


    22 Dec 2011 Operational Delivery
    New civil service chiefs write on reform challenges of 2012

    The incoming head of the civil service, Sir Bob Kerslake, has warned civil servants that in 2012 ministers will expect to agree and enact reforms across the civil service.


    19 Oct 2011 Operational Delivery
    Hodge to meet Gus over HMRC

    Sir Gus O'Donnell will meet with public accounts committee chair Margaret Hodge following an evidence session in which she raised concerns over the accountability of HM Revenue & Customs (HMRC).


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