Operational Delivery

Keep up-to-date with the latest Operational Delivery news from Civil Service World

24 Apr Operational Delivery

Operational Delivery Profession Awards winners announced

Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners

by Tevye Markson

23 Apr Operational Delivery

Pension crisis: Renewed calls to end Capita contract after Royal Mail decision

20 Mar Operational Delivery

MoJ announces funding for 1,300 extra probation officers

18 Mar Operational Delivery

'We must never forget that every customer interaction counts': DVLA chief Tim Moss on joining-up services and delivering for citizens

19 Oct 2011 Operational Delivery

Hodge to meet Gus over HMRC

Sir Gus O'Donnell will meet with public accounts committee chair Margaret Hodge following an evidence session in which she raised concerns over the accountability of HM Revenue & Customs (HMRC).