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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Commission seeks more independence from Cabinet Office
    18 Apr Operational Delivery

    Civil Service Commission seeks more independence from Cabinet Office

    Gisela Stuart says the regulator has at times been "treated like a business unit of the Cabinet Office"
    by Tevye Markson
    ‘Dysfunctional’ FCDO systems left aid watchdog unable to recruit staff and pay contractors
    25 May Operational Delivery
    ‘Dysfunctional’ FCDO systems left aid watchdog unable to recruit staff and pay contractors
    'Relentless' policy shifts have hit civil servants' faith in leadership, Chisholm says
    19 May Operational Delivery
    'Relentless' policy shifts have hit civil servants' faith in leadership, Chisholm says
    ‘Complete overhaul of Defra IT needed to ensure safe food and water,' MPs warn
    16 May Operational Delivery
    ‘Complete overhaul of Defra IT needed to ensure safe food and water,' MPs warn
    MPs doubt Cabinet Office’s ability to fix security-vetting failings
    15 May Operational Delivery
    MPs doubt Cabinet Office’s ability to fix security-vetting failings
    Public Accounts Committee accuses department of “blocking” UKSV reform and ignoring risks
    Whitehall ‘not moving fast enough’ on product-safety reform
    12 May Operational Delivery
    Whitehall ‘not moving fast enough’ on product-safety reform
    Public Accounts Committee chair voices concerns about pace of progress with 2021 review
    MPs voice fears about Cabinet Office’s latest shared-services drive
    05 May Operational Delivery
    MPs voice fears about Cabinet Office’s latest shared-services drive
    Report flags lack of business case, absence contingency plans for funding shortfalls and inconsistent “benefits” calculations
    Anger as NI civil servants are left to find 10% budget cuts
    03 May Operational Delivery
    Anger as NI civil servants are left to find 10% budget cuts
    Government ignores call for ministerial directions in absence of power-sharing executive
    'Negligent' employers not being inspected due to HSE funding cuts, union warns
    28 Apr Operational Delivery
    'Negligent' employers not being inspected due to HSE funding cuts, union warns
    Inspection cancellations soar amid "staffing and skills crisis" after 43% real-terms funding cuts
    Government has implemented just four of 57 ethics recommendations, says charity
    11 Apr Operational Delivery
    Government has implemented just four of 57 ethics recommendations, says charity
    Spotlight on Corruption says it hopes the post-Greensill audit will be a "wake-up call" to the government
    Passport delays: staff were 'fighting a losing battle against poor planning'
    06 Apr Operational Delivery
    Passport delays: staff were 'fighting a losing battle against poor planning'
    Passport Office "let down" hundreds of thousands of customers despite planning for applications surge, PAC says


    MPs criticise public service ombudsman for ‘lack of ambition’
    03 Apr Operational Delivery
    MPs criticise public service ombudsman for ‘lack of ambition’
    Report says PHSO strategy for cutting complaints backlog is not a long-term solution
    Read the spring 2023 issue of Civil Service World
    21 Mar Operational Delivery
    Read the spring 2023 issue of Civil Service World
    Read exclusive interviews with Home Office perm sec Matthew Rycroft and first civil service commissioner Gisela Stuart – plus deep dives on the trade profession and chief scientific adviser Patrick Vallance's legacy
    PCS ballots civil servants on six more months of strikes, as it announces more walkouts
    21 Mar Operational Delivery
    PCS ballots civil servants on six more months of strikes, as it announces more walkouts
    Union urges civil servants to send a “clear message to the government” by backing further action
    Home Office police recruitment demands 'pushed Met focus away from diversity and skills'
    21 Mar Operational Delivery
    Home Office police recruitment demands 'pushed Met focus away from diversity and skills'
    Recruitment programme a "missed opportunity", finds review warning of racism, homophobia, misogyny and ableism in Met Police
    ‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office Exclusive
    20 Mar Operational Delivery
    ‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office
    ‘Permacrisis’ may have been Collins Dictionary’s Word of the Year for 2022, but it’s been part of the Home Office lexicon for decades. What’s it like leading such a closely scrutinised department while trying to transform its culture at the same time?
    DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
    17 Mar Operational Delivery
    DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
    Backlogs report also accuses Department for Transport of taking “hands-off approach” to licensing agency
    Passport Office staff to strike for five weeks as union ramps up pay dispute
    17 Mar Operational Delivery
    Passport Office staff to strike for five weeks as union ramps up pay dispute
    Around 1,000 Passport Office staff are set to strike, close to a quarter of the organisation's workforce
    Environment Agency names Treasury DG as chief exec
    17 Mar Operational Delivery
    Environment Agency names Treasury DG as chief exec
    Philip Duffy will succeed James Bevan at Horizon House from July
    Spring Budget defence and childcare boosts 'mean spending cuts elsewhere'
    16 Mar Operational Delivery
    Spring Budget defence and childcare boosts 'mean spending cuts elsewhere'
    Departments may have to cut £18bn following Hunt's announcements yesterday, IFS says
    Spring Budget: Government launches new savings tracker amid departmental spending squeeze
    15 Mar Operational Delivery
    Spring Budget: Government launches new savings tracker amid departmental spending squeeze
    IFS warns defence and childcare boosts could mean “very tough time for other spending areas”
    DWP pledges to improve disabled people's experience of benefits system
    15 Mar Operational Delivery
    DWP pledges to improve disabled people's experience of benefits system
    White paper promises to boost "trust and transparency" as Jeremy Hunt announces “biggest change to our welfare system in a decade"
    Universal Credit sanctions tightened again as DWP told to publish research on their effectiveness
    15 Mar Operational Delivery
    Universal Credit sanctions tightened again as DWP told to publish research on their effectiveness
    ICO tells DWP to publish evaluation as chancellor says sanctions will be applied "more rigorously"
    HS2 pause will just ramp up costs, warns Infrastructure Commission chair
    13 Mar Operational Delivery
    HS2 pause will just ramp up costs, warns Infrastructure Commission chair
    John Armitt’s comments come as Department for Transport announces delivery of section of high-speed line will be pushed back by two years
    Stalemate as DfE refuses to negotiate with teachers' unions unless strikes called off
    09 Mar Operational Delivery
    Stalemate as DfE refuses to negotiate with teachers' unions unless strikes called off
    But perm sec Susan Acland-Hood said the department is willing to renegotiate this year's pay offer
    HMRC 'regularly has to persuade people not to retire'... and six other things we learnt at PublicTechnology Live
    06 Mar Operational Delivery
    HMRC 'regularly has to persuade people not to retire'... and six other things we learnt at PublicTechnology Live
    Tech roadblocks for driving theory tests, how government online services can improve and more
    Hancock denies ignoring Whitty's advice on Covid tests for care homes
    01 Mar Operational Delivery
    Hancock denies ignoring Whitty's advice on Covid tests for care homes
    Leaked WhatsApp message said Hancock did not believe testing commitment "adds anything"
    Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
    01 Mar Operational Delivery
    Commission aims to fix ‘hopelessly ill-equipped‘ centre of government
    Former cabinet secretary Gus O’Donnell and historian Peter Hennessy back yearlong IfG project
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