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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition
    08 Jul Operational Delivery

    Cat Little: Capita has ‘underestimated’ complexity of MyCSP transition

    Cabinet Office perm sec says the firm has so far missed seven of eight milestones in its transition to taking over the Civil Service Pension Scheme administration
    by Tevye Markson
    New chief exec named for Companies House
    25 Jul Operational Delivery
    New chief exec named for Companies House
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    21 Jul Operational Delivery
    Home Office to set up cross-government team to monitor delivery of target to halve VAWG
    'Test-and-learn' squads to be sent to 10 areas across England
    16 Jul Operational Delivery
    'Test-and-learn' squads to be sent to 10 areas across England
    Private sector will struggle to absorb axed public sector staff, warns IFS
    16 Jun 2015 Operational Delivery
    Private sector will struggle to absorb axed public sector staff, warns IFS

    Study by the Institute for Fiscal Studies raises concern over private sector's ability to absorb public sector job losses


    Michael Gove oversees shake-up of MoJ non-execs
    15 Jun 2015 Operational Delivery
    Michael Gove oversees shake-up of MoJ non-execs

    Former non-exec Dame Sue Street says justice secretary's move "not in the spirit of good governance"


    Review calls for overhaul of surveillance laws
    11 Jun 2015 Operational Delivery
    Review calls for overhaul of surveillance laws

    Security review calls for “comprehensive and comprehensible new law” to govern security agencies’ surveillance powers


    DfID’s results agenda places too much emphasis on ‘quantity of results over quality’ - aid watchdog
    11 Jun 2015 Operational Delivery
    DfID’s results agenda places too much emphasis on ‘quantity of results over quality’ - aid watchdog

    Independent Commission for Aid Impact says DfID’s aid measurement focuses too much on short term financial results over long term ‘transformative change’


    Cautious praise for care system shake-up from the National Audit Office
    11 Jun 2015 Operational Delivery
    Cautious praise for care system shake-up from the National Audit Office

    National Audit Office report says department consulted carefully on Care Act, but sounds warning over whether local authorities will be able to cope with demand


    GDS signals complete rethink on Digital Services framework
    05 Jun 2015 Operational Delivery
    GDS signals complete rethink on Digital Services framework

    GDS confirms Digital Services framework will be overhauled after user feedback


    Meddle management: A review of ‘A Government that Worked Better and Cost Less?’
    04 Jun 2015 Operational Delivery
    Meddle management: A review of ‘A Government that Worked Better and Cost Less?’

    Austin Mitchell reviews a new book examining the impact of decades of reform to central government 


    Special advice: What's it really like being a spad?
    03 Jun 2015 Operational Delivery
    Special advice: What's it really like being a spad?

    Stereotyped as masters of the dark arts, what role do special advisers really play? As a new crop arrives in Whitehall, Sarah Aston asked some veteran spads to share their war stories


    Downing Street moves to tighten grip on Whitehall with new 'Implementation Taskforces'
    02 Jun 2015 Operational Delivery
    Downing Street moves to tighten grip on Whitehall with new "Implementation Taskforces"

    Number 10 spokesperson denies new units tracking policy progress are a "judgement on the civil service"


    DWP failed to consider welfare reform risks, says spending watchdog
    29 May 2015 Operational Delivery
    DWP failed to consider welfare reform risks, says spending watchdog

    Report by the National Audit Office says Department for Work and Pensions must get better at spotting potential problems with big schemes


    Survey: civil service culture a barrier to going digital
    26 May 2015 Operational Delivery
    Survey: civil service culture a barrier to going digital

    Civil service culture is perceived to be one of the biggest barriers to digital change, a survey carried out by techUK reveals 


    FDA union urges 'new deal' for 'exhausted' civil servants
    14 May 2015 Operational Delivery
    FDA union urges "new deal" for "exhausted" civil servants

    FDA union general secretary Dave Penman warns that civil servants have been left "undervalued, exhausted and unclear about the future"


    Reshuffle: Iain Duncan Smith reappointed as work and pensions secretary
    10 May 2015 Operational Delivery
    Reshuffle: Iain Duncan Smith reappointed as work and pensions secretary

    Department for Work and Pensions to be led by Iain Duncan Smith again as Cameron fleshes out new government


    Reshuffle: Michael Gove to take the reins at Ministry of Justice
    10 May 2015 Operational Delivery
    Reshuffle: Michael Gove to take the reins at Ministry of Justice

    Former education secretary Michael Gove to take on justice secretary role while Nicky Morgan stays at DfE


    Poll: Health workers cast verdict on parties' NHS pledges
    05 May 2015 Operational Delivery
    Poll: Health workers cast verdict on parties' NHS pledges

    New poll of health workers by Dods Research finds Labour most trusted on NHS, but there is doubt over the main parties' policy pledges


    Former chief of Tony Blair's Delivery Unit: use performance data to fight public cynicism
    29 Apr 2015 Operational Delivery
    Former chief of Tony Blair's Delivery Unit: use performance data to fight public cynicism

    Michael Barber joins former Maryland governor Martin O'Malley at event on delivery co-hosted by the Cabinet Office, Centre for Public Impact and Institute for Government


    Suppliers and demand: Civil servants rate the government's strategic suppliers
    24 Apr 2015 Operational Delivery
    Suppliers and demand: Civil servants rate the government's strategic suppliers

    Thirty three companies take the lion’s share of central government procurement spending, between them receiving roughly £10bn of Whitehall money each year. But who are they? Do they truly understand the public sector? And do civil servants trust them? Rebecca Sims-Robinson crunches the numbers.


    Labour planning 'very, very few' changes to Whitehall structure - Lord Falconer
    21 Apr 2015 Operational Delivery
    Labour planning 'very, very few' changes to Whitehall structure - Lord Falconer

    Exclusive: Labour peer in charge of preparing party for government says he wants to avoid "civil service wars" associated with creating, scrapping and merging departments, but eyes greater role for Number 10


    Open all hours: How open data is helping some of the world's most impoverished countries
    21 Apr 2015 Operational Delivery
    Open all hours: How open data is helping some of the world's most impoverished countries

    Policy-makers around the world are using open data to bolster their development programmes, says Liz Carolan of the Open Data Institute


    Simon Fraser to step down as FCO permanent secretary
    16 Apr 2015 Operational Delivery
    Simon Fraser to step down as FCO permanent secretary

    Foreign Office announces that its permanent secretary Simon Fraser is to leave Whitehall at the end of July


    Cabinet Office names Conall Bullock as chief digital officer
    10 Apr 2015 Operational Delivery
    Cabinet Office names Conall Bullock as chief digital officer

    Former Scope and Mencap IT director Conall Bullock takes on newly-created Cabinet Office role, reporting directly to permanent secretary Richard Heaton


    IfG: Government bid to track departmental performance 'let down by data problems'
    02 Apr 2015 Operational Delivery
    IfG: Government bid to track departmental performance 'let down by data problems'

    New report by the Institute for Government think tank warns that 'huge variation in quality, usability and accessibility' of data is making it harder to measure departmental performance against Business Plans


    MPs urge greater HMRC vigilance over abuse of tax reliefs
    26 Mar 2015 Operational Delivery
    MPs urge greater HMRC vigilance over abuse of tax reliefs

    Report by the Public Accounts Committee says HMRC too slow in identifying potential abuse of tax reliefs


    Whitehall overhaul needed if next government wants to fulfil campaign promises, warns think tank
    25 Mar 2015 Operational Delivery
    Whitehall overhaul needed if next government wants to fulfil campaign promises, warns think tank

     The next government must build on existing Whitehall reforms if it wants to avoid mid-term failures, says think tank the Institute for Government


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