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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Operational Delivery Profession Awards winners announced
    24 Apr Operational Delivery

    Operational Delivery Profession Awards winners announced

    Team who made theory test booking system accessible to deaf people and HMRC official who transformed how the department approaches staff safety are among this year's winners
    by Tevye Markson
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    01 Jun Operational Delivery
    ‘Make it happen, make it better, make it count’: Cabinet secretary asks civil servants to adopt new mindset
    National Archives wins award for MI5 exhibition
    18 May Operational Delivery
    National Archives wins award for MI5 exhibition
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    23 Apr Operational Delivery
    Pension crisis: Renewed calls to end Capita contract after Royal Mail decision
    Bernadette Kelly to replace Clare Moriarty as director general for the Rail Executive
    31 Jul 2015 Operational Delivery
    Bernadette Kelly to replace Clare Moriarty as director general for the Rail Executive

    BIS director general Bernadette Kelly to fill Clare Moriarty’s role as rail director general at Department for Transport


    Bill Crothers to step down as Whitehall's chief commercial officer
    30 Jul 2015 Operational Delivery
    Bill Crothers to step down as Whitehall's chief commercial officer

    Cabinet Office announces that Bill Crothers – who oversaw the set-up of the Crown Commercial Service (CCS) – is to leave post, with search for successor already underway


    Defra names new deputy for Environment Agency board
    24 Jul 2015 Operational Delivery
    Defra names new deputy for Environment Agency board

    Department for Environment, Food and Rural Affairs appoints Emma Howard Boyd to agency


    Joined-up thinking: A round table on collaborative working
    22 Jul 2015 Operational Delivery
    Joined-up thinking: A round table on collaborative working

    As the purse strings tighten, government departments are seeing the benefits of working together. Tim Gibson reports from a CSW roundtable that explored how best to make collaboration happen


    Spending review 2015: George Osborne asks departments to plan for 25% and 40% resource spending cuts
    21 Jul 2015 Operational Delivery
    Spending review 2015: George Osborne asks departments to plan for 25% and 40% resource spending cuts

    Treasury says spending review - set for November 25 - will be a chance to "review the role of government"


    PCS Universal Credit staff start two-day strike
    20 Jul 2015 Operational Delivery
    PCS Universal Credit staff start two-day strike

    PCS members in two-day walkout over "oppressive" Universal Credit working conditions, but department says plans in place for "smooth running" of the service


    Spending watchdog qualifies DWP accounts over 'unacceptable' benefit fraud and error levels
    16 Jul 2015 Operational Delivery
    Spending watchdog qualifies DWP accounts over "unacceptable" benefit fraud and error levels

    Department for Work and Pensions accounts qualified again as NAO says fraud and error in the benefits system "remains unacceptably high"


    New-look public accounts committee takes tough line with DCLG's Melanie Dawes over land sell-off plan
    15 Jul 2015 Operational Delivery
    New-look public accounts committee takes tough line with DCLG's Melanie Dawes over land sell-off plan

    PAC chair Meg Hillier accuses the DCLG perm sec of "sophistry" as Melanie Dawes seeks to explain communities department's handling of scheme to free up public land for new homes


    Matt Hancock calls for “Wikipedia” approach to policymaking
    14 Jul 2015 Operational Delivery
    Matt Hancock calls for “Wikipedia” approach to policymaking

    Minister for the Cabinet Office calls for "more collaboration on policy design" in spirit of the online encyclopedia


    Looking across: Devolution is finally being taken out of the “too difficult” box
    13 Jul 2015 Operational Delivery
    Looking across: Devolution is finally being taken out of the “too difficult” box

    Waheed Nazir – director of planning and regeneration and chief planning officer at Birmingham City Council​ – gives an outside perspective of the civil service, and says Whitehall is improving the way it works with local partners


    Second time around: an in-depth look at the new Number 10 machine
    09 Jul 2015 Operational Delivery
    Second time around: an in-depth look at the new Number 10 machine

    What do David Cameron’s changes at the centre tell us about his government? Jill Rutter from the Institute for Government analyses the new team around the PM


    John Manzoni: Civil servants must 'own the how' of policy delivery
    09 Jul 2015 Operational Delivery
    John Manzoni: Civil servants must "own the how" of policy delivery

    Civil service must avoid culture of “delegating up” and take ownership of policy delivery, says civil service chief John Manzoni


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