Civil Service World presents our new, regular guide to the very best in Whitehallese

Journalist, doctor and academic Ben Goldacre - author of the acclaimed books Bad Science and Bad Pharma - tells CSW what works and what doesn't in the civil service

Public participation may be the key to better services, but how do you enable citizens to perform their civic duty? Tim Gibson reports from a recent CSW roundtable

What happened when the Food Standards Agency’s Food Safety Week message caught the public’s imagination?

The referendum could yet prove to be the catalyst that changes Scotland, but for some, the change has been more personal

Colin Marrs talks to Peter Wilding, who moved from head of energy policy at HM Treasury to Treasury secondee in Cheshire West & Chester

Information Technology is a contentious topic in healthcare circles. But that didn’t stop CSW exploring its potential at a recent round table, as Tim Gibson reports

An anonymous TfL project manager speaks to Natasha Clark about the complexities of delivering a 21st century service operating on Victorian infrastructure

International Women’s Day is an opportunity for everyone, regardless of gender, says Mary Aiston

Outgoing DCLG perm sec and former head of the civil service Sir Bob Kerslake chews the fat with Jess Bowie

Mike Bracken on how Whitehall’s digital revolution has resulted in big savings – and better services

As Britain’s first anti-slavery commissioner, Kevin Hyland is on a mission to set people free – with the help of some friends in very high places. Sarah Aston spoke to him.

Ruth Owen, director general of personal tax, tells Samera Owusu Tutu about her efforts to raise morale – and perhaps even a smile – at HMRC

As the UK’s first independent chief inspector of borders and immigration, John Vine gave the Home Office a few nasty nips. But don’t read too much into his early departure, he tells Sarah Aston

The civil service’s first chief executive has an ambitious agenda to define the next era of Whitehall reform – whatever those “damn politicians” might be planning. Jess Bowie meets him

Robocop might not be a reality yet – but governments are using artificial intelligence in everything from law enforcement to medicine, says Joshua Chambers

They do things differently in Totnes, and they have a Member of Parliament who does it her way too. Jess Bowie travels to Devon to spend the day with Sarah Wollaston, the Tory MP and select committee chair who has no fear of speaking the truth to power. 

What happened when the National Offender Management Service tried something new...

A 40-year love affair with Parliament has turned former clerk of the House of Commons Sir Robert Rogers into a kind of social anthropologist. Peter Hennessy meets him.  

A year on from the damning report on its procurement contracts, the Ministry of Justice is getting its house in order, its director of commercial and contract management, Vincent Godfrey, tells Colin Marrs

A police detective discusses the funding cuts and staff shortages that have hampered specialist departments in the force. 

Julie Tankard, vice president for central government, police & security at BT (pictured), shares her thoughts on what the civil service can learn from BT’s smarter working initiatives and vice versa. Sarah Aston reports

In a new column examining ideas from governments around the world, Joshua Chambers looks at how India is including its citizens in public service delivery

Scientist and entrepreneur Hermann Hauser spoke to CSW about the success of the Catapult Centres