Articles tagged with: HM Passport Office
Home Office appoints new visas and passports DG
01 Dec 2025 HR
Home Office appoints new visas and passports DG
Paul Morrison joins from Planning Inspectorate as director general for visas, passports, citizenship and resettlement services
Departments ‘need to up their game’ on cost-recovery
20 Jun 2025 Finance
Departments ‘need to up their game’ on cost-recovery
National Audit Office deep dive finds £340m shortfall in 2023-24 alone
Second government hub gets 'top-tier workplace' ranking
22 Aug 2024 Property & Estates
Second government hub gets 'top-tier workplace' ranking
Quay House in Peterborough is dubbed one of the best workplaces in the world as it gets Leesman+ status
Strike-curbing plans extended to Passport Office without consultation
07 Nov 2023 Security & Defence
Strike-curbing plans extended to Passport Office without consultation
Border security services during industrial action must be "no less effective than if a strike were not taking place”, Home Office says
HMPO boss speaks of ‘passion and commitment’ for new rugby role
18 Aug 2023 HR
HMPO boss speaks of ‘passion and commitment’ for new rugby role
Abi Tierney says the sport has been “a constant and positive force” in her family’s life
Passport Office boss set to become chief exec of Welsh Rugby Union
17 Aug 2023 HR
Passport Office boss set to become chief exec of Welsh Rugby Union
Abi Tierney will take on role following allegations of sexism and racism at WRU
1,000 more Passport Office staff to strike for 'reasonable' pay offer
20 Apr 2023 HR
1,000 more Passport Office staff to strike for 'reasonable' pay offer
PCS follows through on warning to escalate industrial action following 4.5% pay award announcement
ONS blames civil service strikes for ‘flatlining’ economic growth
13 Apr 2023 Economics
ONS blames civil service strikes for ‘flatlining’ economic growth
Public sector industrial action offsets boosts in construction and retail sectors, data shows
Passport delays: staff were 'fighting a losing battle against poor planning'
06 Apr 2023 Justice & Home Affairs
Passport delays: staff were 'fighting a losing battle against poor planning'
Passport Office "let down" hundreds of thousands of customers despite planning for applications surge, PAC says
‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office Exclusive
20 Mar 2023 HR
‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office
‘Permacrisis’ may have been Collins Dictionary’s Word of the Year for 2022, but it’s been part of the Home Office lexicon for decades. What’s it like leading such a closely scrutinised department while trying to transform its culture at the same time?
Passport Office staff to strike for five weeks as union ramps up pay dispute
17 Mar 2023 HR
Passport Office staff to strike for five weeks as union ramps up pay dispute
Around 1,000 Passport Office staff are set to strike, close to a quarter of the organisation's workforce
Home Office perm sec Matthew Rycroft dedicates New Year knighthood to 'unsung' public servants
03 Jan 2023 HR
Home Office perm sec Matthew Rycroft dedicates New Year knighthood to 'unsung' public servants
Award “is for the countless public servants who are doing a brilliant job... with little credit”, Rycroft says
Passport Office crisis ‘fixed’, says Braverman – but no promise of return to pre-Covid processing target
25 Nov 2022 Justice & Home Affairs
Passport Office crisis ‘fixed’, says Braverman – but no promise of return to pre-Covid processing target
Braverman says 99% of applications are now being processed within 10 weeks
PCS union: Civil service strikes will maximise disruption – but protect benefits claimants
15 Nov 2022 HR
PCS union: Civil service strikes will maximise disruption – but protect benefits claimants
Cabinet Office walkouts could have government-wide impact, but union promises to tread carefully at DWP
Civil service has fat to cut but ministers must be smart about it, IfG says
04 Nov 2022 HR
Civil service has fat to cut but ministers must be smart about it, IfG says
Report applauds demise of 20% headcount reduction target, but says policy profession “likely to feel the heat”
Ofgem apologises for slow response to MPs' letters amid energy crisis Exclusive
14 Oct 2022 Communications
Ofgem apologises for slow response to MPs' letters amid energy crisis
Regulator “working hard to fix” response time, while Passport Office, UKVI, Immigration Enforcement and Border Force fail to cope with deluge of correspondence
Passport Office processing up to one in four applications by outdated system, minister admits
03 Aug 2022 Digital, Data & Technology
Passport Office processing up to one in four applications by outdated system, minister admits
The new digital application processing platform was originally due to be fully implemented by 2019
Passport Office supplier Teleperformance fined 'hundreds of thousands' over delays
25 Jul 2022 Justice & Home Affairs
Passport Office supplier Teleperformance fined 'hundreds of thousands' over delays
HMPO director says call-centre company has since improved its performance after employing 800 new staff
Passport Office director rejects claims of toxic working culture
22 Jul 2022 HR
Passport Office director rejects claims of toxic working culture
Management and home working not to blame for passport delays, HMPO senior official adds
Home Office perm sec hits back at calls to privatise HM Passport Office
27 Jun 2022 Commercial
Home Office perm sec hits back at calls to privatise HM Passport Office
Hotline performance disproves the argument that “the way to reduce the size of the civil service is to privatise it", Rycroft says
MP sounds alarm over ‘toxic’ working culture at passport office
17 Jun 2022 HR
MP sounds alarm over ‘toxic’ working culture at passport office
Whistleblowers accuse senior managers of bullying and claim “widespread mismanagement” is slowing attempts to clear backlogs
Passport office launches hiring drive amid ‘unprecedented’ demand
11 May 2022 HR
Passport office launches hiring drive amid ‘unprecedented’ demand
Campaign seeks 99 operational team leaders and counter team leaders following surge in applications
Unions slam PM’s ‘absurd’ threat to privatise Passport Office
27 Apr 2022 Civil Service Reform
Unions slam PM’s ‘absurd’ threat to privatise Passport Office
Home Office recruitment failures and poor management to blame for backlog, unions say
HM Passport Office pauses return-to-work plan after outcry
15 Apr 2020 HR
HM Passport Office pauses return-to-work plan after outcry

Union says Home Office agency has agreed to talks on how to ensure onsite staff safety amid coronavirus crisis