Cross-civil service competency framework published

The Cabinet Office has published a new competency framework which will apply to all civil servants from 1 April. The framework lists a set of attributes and behaviours which all 420,000 civil servants should aspire to, and breaks down how these could be demonstrated at every grade across the service.


Miles Cole

By Suzannah.Brecknell

05 Mar 2013

Managers will be able to use the framework to identify effective and ineffective behaviour, and highlight learning requirements for their staff. The framework lists ten key criteria against which staff will be appraised, grouped under three headings that correspond to the civil service leadership model: setting direction, engaging people and delivering results.

Sir Bob Kerslake, head of the civil service, said:  “For the first time we will be consistent across government in determining how we want people in the civil service to work.”

The framework has already been adopted by the business, communities, and culture media and sport departments, as well as the Home Office and Valuation Office Agency. It will now roll out across the rest of Whitehall.

Read CSW’s interview with Katherine Kerswell and Clare Sumner, who are leading the civil service reform programme in the Cabinet Office.

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