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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    Read the autumn 2023 issue of Civil Service World
    19 Sep 2023 Operational Delivery
    Read the autumn 2023 issue of Civil Service World
    Our Energy and Environment special asks: What can the UK do to prepare for climate change? Plus, the secret life a press secretary, and government's ugliest postwar buildings
    Probation inspector calls for independent review of 'struggling' service
    19 Sep 2023 Operational Delivery
    Probation inspector calls for independent review of 'struggling' service
    Watchdog says understaffed and resource-constrained services could do better under local control
    UK aid impoverished by FCO-DfID merger, report warns
    18 Sep 2023 Operational Delivery
    UK aid impoverished by FCO-DfID merger, report warns
    Officials have been faced with ‘strategic drift’ in recent years, aid watchdog says
    DHSC lacked economic advice to support Covid response, ex-minister says
    06 Sep 2023 Operational Delivery
    DHSC lacked economic advice to support Covid response, ex-minister says
    Bethell also criticised No.10’s "odd" approach to managing the pandemic, and argued that government should be like Transformers
    Railway bridge remedials signal tensions between National Highways and local planners
    15 Aug 2023 Operational Delivery
    Railway bridge remedials signal tensions between National Highways and local planners
    National Highways provides update on removal of infill from Cumbrian bridge, amid ongoing tension with local authorities and heritage campaigners over management of Historical Railways Estate
    Treasury publishes new efficiency guidance for civil servants
    31 Jul 2023 Operational Delivery
    Treasury publishes new efficiency guidance for civil servants
    Institute for Government praises “more sophisticated approach”
    What does a second permanent secretary do and why are there so many of them?
    18 Jul 2023 Operational Delivery
    What does a second permanent secretary do and why are there so many of them?
    More and more departments are appointing second permanent secretaries. Beckie Smith speaks to civil service leaders and outside experts to find out more
    Too many cooks in the kitchen? Here’s a recipe for cross-government success
    12 Jul 2023 Operational Delivery
    Too many cooks in the kitchen? Here’s a recipe for cross-government success
    Complex challenges increasingly require officials to work across departmental boundaries, but it's not always easy to deliver on these shared projects. Sian Jones offers advice from the latest National Audit Office guide which aims to help civil servants get better together
    'It’s a precious thing to doubt your certainty': CSW chews the cud with Food Standards Agency chief executive Emily Miles
    06 Jul 2023 Operational Delivery
    'It’s a precious thing to doubt your certainty': CSW chews the cud with Food Standards Agency chief executive Emily Miles
    Jess Bowie meets FSA chief executive Emily Miles to discuss the safety of what we eat, idealism versus pragmatism, and why a bit of self-doubt is crucial to good leadership
    Covid Inquiry: DHSC did not plan for pandemic quarantine measures despite 'system overload' warning
    27 Jun 2023 Operational Delivery
    Covid Inquiry: DHSC did not plan for pandemic quarantine measures despite 'system overload' warning
    DHSC board warned in 2016 of need for quarantine and contact-tracing preparations, inquiry hears
    Home Office ‘disbands’ Windrush reform unit
    20 Jun 2023 Operational Delivery
    Home Office ‘disbands’ Windrush reform unit
    Civil servants concerned commitments to reform department are being “watered down”
    MPs ask HMRC for answers over summer helpline closure
    16 Jun 2023 Operational Delivery
    MPs ask HMRC for answers over summer helpline closure
    Treasury Committee questions impact of self-assessment phone line changes on citizens and lack of notice

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