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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    'Negligent' employers not being inspected due to HSE funding cuts, union warns
    28 Apr 2023 Operational Delivery
    'Negligent' employers not being inspected due to HSE funding cuts, union warns
    Inspection cancellations soar amid "staffing and skills crisis" after 43% real-terms funding cuts
    Civil Service Commission seeks more independence from Cabinet Office
    18 Apr 2023 Operational Delivery
    Civil Service Commission seeks more independence from Cabinet Office
    Gisela Stuart says the regulator has at times been "treated like a business unit of the Cabinet Office"
    Government has implemented just four of 57 ethics recommendations, says charity
    11 Apr 2023 Operational Delivery
    Government has implemented just four of 57 ethics recommendations, says charity
    Spotlight on Corruption says it hopes the post-Greensill audit will be a "wake-up call" to the government
    Passport delays: staff were 'fighting a losing battle against poor planning'
    06 Apr 2023 Operational Delivery
    Passport delays: staff were 'fighting a losing battle against poor planning'
    Passport Office "let down" hundreds of thousands of customers despite planning for applications surge, PAC says


    MPs criticise public service ombudsman for ‘lack of ambition’
    03 Apr 2023 Operational Delivery
    MPs criticise public service ombudsman for ‘lack of ambition’
    Report says PHSO strategy for cutting complaints backlog is not a long-term solution
    Read the spring 2023 issue of Civil Service World
    21 Mar 2023 Operational Delivery
    Read the spring 2023 issue of Civil Service World
    Read exclusive interviews with Home Office perm sec Matthew Rycroft and first civil service commissioner Gisela Stuart – plus deep dives on the trade profession and chief scientific adviser Patrick Vallance's legacy
    PCS ballots civil servants on six more months of strikes, as it announces more walkouts
    21 Mar 2023 Operational Delivery
    PCS ballots civil servants on six more months of strikes, as it announces more walkouts
    Union urges civil servants to send a “clear message to the government” by backing further action
    Home Office police recruitment demands 'pushed Met focus away from diversity and skills'
    21 Mar 2023 Operational Delivery
    Home Office police recruitment demands 'pushed Met focus away from diversity and skills'
    Recruitment programme a "missed opportunity", finds review warning of racism, homophobia, misogyny and ableism in Met Police
    ‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office Exclusive
    20 Mar 2023 Operational Delivery
    ‘These are almost impossibly difficult issues to grapple with’: Matthew Rycroft on Rwanda, Windrush and transforming the Home Office
    ‘Permacrisis’ may have been Collins Dictionary’s Word of the Year for 2022, but it’s been part of the Home Office lexicon for decades. What’s it like leading such a closely scrutinised department while trying to transform its culture at the same time?
    DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
    17 Mar 2023 Operational Delivery
    DVLA criticised for ‘antiquated’ operations and unclear modernisation strategy
    Backlogs report also accuses Department for Transport of taking “hands-off approach” to licensing agency
    Passport Office staff to strike for five weeks as union ramps up pay dispute
    17 Mar 2023 Operational Delivery
    Passport Office staff to strike for five weeks as union ramps up pay dispute
    Around 1,000 Passport Office staff are set to strike, close to a quarter of the organisation's workforce
    Environment Agency names Treasury DG as chief exec
    17 Mar 2023 Operational Delivery
    Environment Agency names Treasury DG as chief exec
    Philip Duffy will succeed James Bevan at Horizon House from July
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