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    Operational Delivery

    Keep up-to-date with the latest Operational Delivery news from Civil Service World
    Civil Service Awards 2025 shortlist announced
    22 Oct Operational Delivery

    Civil Service Awards 2025 shortlist announced

    Home Office is most-shortlisted department, with seven nominations at this year's 20th anniversary ceremony
    by Tevye Markson
    DWP creates new safeguarding team following MPs concerns
    24 Nov Operational Delivery
    DWP creates new safeguarding team following MPs concerns
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    23 Oct Operational Delivery
    ‘Whitehall’s best kept secret’: MPs urge government to unlock public-facing civil servants’ potential
    DWP staff indicate support for industrial action over 'unacceptable' pay
    15 Oct Operational Delivery
    DWP staff indicate support for industrial action over 'unacceptable' pay
    HMRC urged to deliver productivity boost on tax collection
    10 Feb Operational Delivery
    HMRC urged to deliver productivity boost on tax collection
    Drive to recruit 5,000 extra compliance staff should be accompanied by performance rates returning to pre-pandemic levels, NAO says
    Treasury sets out scope of new loan charge review
    28 Jan Operational Delivery
    Treasury sets out scope of new loan charge review
    Terms of reference for second review of HMRC's loan charge scheme published
    ‘Let’s make Whitehall more like a start-up’: Pat McFadden unveils civil service reform plan
    09 Dec 2024 Operational Delivery
    ‘Let’s make Whitehall more like a start-up’: Pat McFadden unveils civil service reform plan
    Government to deploy ‘test-and-learn’ teams and simplify recruitment processes
    DBS staff fix strike dates in customer-contact dispute
    27 Nov 2024 Operational Delivery
    DBS staff fix strike dates in customer-contact dispute
    Officials will stage two-day walkout as part of wider industrial action in run-up to Christmas
    Winter fuel payment cut will push 50,000 pensioners into poverty, DWP admits
    20 Nov 2024 Operational Delivery
    Winter fuel payment cut will push 50,000 pensioners into poverty, DWP admits
    Kendall meanwhile snubs call for "more detailed assessment" of poverty impacts, including on different protected groups
    Covid Inquiry: Treasury and No.10 blocked NHS request for 10,000 extra beds
    12 Nov 2024 Operational Delivery
    Covid Inquiry: Treasury and No.10 blocked NHS request for 10,000 extra beds
    NHS chief exec defends decisions on Nightingale Hospitals, which cost £358m but were largely unused
    Public services facing financial uncertainty despite Budget spending boost – IfG
    12 Nov 2024 Operational Delivery
    Public services facing financial uncertainty despite Budget spending boost – IfG
    It is “unlikely” that public services will see a notable improvement in performance next year, think tank warns
    Digital identity watchdog launches in DSIT
    31 Oct 2024 Operational Delivery
    Digital identity watchdog launches in DSIT
    Office for Digital Identities and Attributes opens formally two years after interim body launched in DCMS
    DWP and HMRC get Budget boost for more counter-fraud and tax-debt staff
    31 Oct 2024 Operational Delivery
    DWP and HMRC get Budget boost for more counter-fraud and tax-debt staff
    £110m will fund fraud-and-error hiring drives in both departments, while HMRC also gets £262m for debt-management staff
    Reinstate outcome delivery plans to improve spending decisions, NAO says
    28 Oct 2024 Operational Delivery
    Reinstate outcome delivery plans to improve spending decisions, NAO says
    Spending watchdog calls for changes to “incentives and behaviours” around planning and spending ahead of SR2025
    HMRC launches rapid response apprenticeship hiring spree
    21 Oct 2024 Operational Delivery
    HMRC launches rapid response apprenticeship hiring spree
    Surge and rapid response team offers 142 apprenticeships to "enthusiastic" team players
    Special delivery: How has government’s approach to implementation evolved?
    17 Oct 2024 Operational Delivery
    Special delivery: How has government’s approach to implementation evolved?
    As CSW was launched in 2004, Tony Blair’s Prime Minister’s Delivery Unit was hitting its stride. Jim Dunton looks at how the centre of government’s approach to implementation has evolved
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