White Papers

Attracting and retaining talented civil servants


In association with Cornerstone OnDemand, Civil Service World surveyed 4,196 public sector workers to find out what motivates people to join – and stay in – the civil service.

Standards and accreditation – Tools for delivering better regulation


A Handbook describing the role standards and accreditation play in supporting better regulation is available now.

Open public services in a global marketplace


The Open Public Services White Paper assesses how ready the civil service is to embrace global solutions.

Why SAS?


To download the white paper, simply complete your details and you’ll then receive instructions explaining how to download the PDF. Required fields are indicated with an asterisk.


Innovation and reform in central government


There is huge opportunity for technology to enable public service reform and alleviate pressure within current budgetary constraints. Cultural change is the biggest barrier to transforming government in this way.

Successful partnerships: working effectively with central government


 Creating successful partnerships with private sector organisations can bring great benefits to government, but is not always easy. This round table, hosted by Reform and TCS, discusses the challenges and opportunities

Developing the government's IT capability for a digital future


 This report outlines the results of a survey, carried out by Civil Service World in partnership with Capita IT Professional Services, which highlights structural weaknesses in the civil service’s approach to the IT skills gap and suggests possible solutions for departmental efficiency and digital services.

Five myths about big data, and five ways to unlock its value


In this paper SAS expose the five myths preventing the public sector embracing big data, and highlight the five key reasons it must overcome these barriers and unlock the value of information as soon as possible.

Predicting fire risk and saving lives


Learn how SAS helped the London Fire Brigade (LFB) to analyse their data and understand where London’s fire hotspots are, and find out more about LFB's strategy for teaching households about fire prevention. 

A guide to procuring accredited cloud services


Eduserv, the not-for-profit cloud services provider, has launched a step-by-step guide to help public sector throughout the procurement of accredited cloud. 

Manifesto 2015


With just over a year to go until the general election in May 2015, the three main political parties in the UK will be fine-tuning the policy proposals that will define their respective campaigns.
Manifesto 2015, a briefing document put together by the Dods Monitoring team, looks at the policy and manifesto development process for the Conservatives, Labour and the Liberal Democrats.

Making the best of it: Why tough times make talent management essential in the public sector


Public sector bodies need to find ways of becoming more flexible and less hierarchical, embracing change and new ways of working, and this will not happen overnight.In this environment, talent management is not optional: it’s essential.

Case Study: Leeds City Council


Leeds City Council boosts engagement and staff performance with learning and performance management system

Pulse of the Profession


Today, organisations face a chasm between what they should be doing — aligning projects to their strategy — and what they are able to accomplish. As a result, 44% of strategic initiatives are unsuccessful.

Analytics in Healthcare


A new IBM Institute for Business Value executive report identifies a framework for healthcare analytics driven management transformation that can help organizations drive value.