The permanent secretary to the Welsh Government, Gill Morgan, talks to Suzannah Brecknell about the ups and downs of administration in a small country – and explains how civil servants in England can help Wales to thrive.

For years, each department has run its properties in splendid isolation. And the coalition’s ‘property vehicles’ have yet to make an impact, discovers Ben Willis – but closer collaboration could produce big savings for the taxpayer.

Leadership development in schools could be improved, says this teacher, and workloads must be tackled.

Why is government so bad at online services? There are many reasons, Cabinet Office digital director Mike Bracken tells Suzannah Brecknell, but none are intractable. And the first priority is to listen to users more carefully.

Keith Vaz is the chair of the home affairs committee, and an acerbic critic of the Home Office and UKBA. Joshua Chambers hears him analyse the Home Office’s weaknesses – and give a rendition of a song about white flags.

Ed Davey, charged with mutualising the Post Office, argues that past mutualisations haven’t won the backing of employees. Suzannah Brecknell hears him discuss the challenges – and praise the power of ‘nudge’ technique

Treasury Solicitor Paul Jenkins is the permanent secretary champion for equality and diversity. His motivations are very personal but, as he tells Matt Ross, the strongest arguments for equality are rooted in business success.

The Freedom of Information Act divides both politicians and officials: some find it inconvenient and embarrassing; others praise its contribution to transparency. With reform looming, Joshua Chambers examines the arguments.

The Foreign Office once had a library filled with learned tomes; now the room is empty but for a lonely-looking snake. Joshua Chambers learns about the ‘Diplomatic Excellence’ programme, designed to restore lost expertise.

Last week, departments published figures showing their spending on a range of back office functions. Suzannah Brecknell analyses what they reveal about departments’ efficiency – and about the weakness of government data.

A city planner working in a tough part of the North warns that coalition plans may undermine wider regeneration aims in a dash for instant cash.

As the cuts bite, areas that are heavily dependent on public sector jobs are suffering. Matt Ross meets Sir Ian Wrigglesworth, who’s just helped hand out a billion quid to support private sector investment in these areas.

The head of the only department to receive a real-terms increase in its budget, DfID permanent secretary Mark Lowcock, tells Joshua Chambers how he intends to get maximum bang for the taxpayers’ bucks.

When he warned of impending economic catastrophe in 2008, Alistair Darling prioritised rigorous honesty above short-term political advantage. Joshua Chambers finds that he’s still just as determined to voice awkward truths

Every adult applying for their first passport now has to attend an interview with the Identity and Passport Service, to be questioned about their background. Stuart Watson turns the tables on IPS chief executive Sarah Rapson.

A PE teaching coordinator laments the changes to school sport which he believes have undermined an effective network.

The National Audit Office has almost untrammelled access to departments, providing a fascinating window on Whitehall. NAO chief Amyas Morse tells Matt Ross that the view is one of vast, complex and irreversible change.

In a Special Report analysing six years of recruitment data, Joshua Chambers reports on how senior civil service recruitment has changed – and considers how the next generation of SCS are likely to emerge.

If opposition to the cuts turns into mass protest, the government will need the police at its side – but as things stand, panicking ministers dialling 999 are likely to receive quite a grumpy response. Matt Ross reports

The Appointments Commission faces the axe. But chief executive Andrea Sutcliffe is determined to look on the bright side: she tells Suzannah Brecknell what she’s doing to ensure that the commission’s work lives on.

Since the election, education secretary Michael Gove has driven his department at breakneck pace. And the DfE is already producing results, permanent secretary David Bell tells Matt Ross – despite the odd stumble on the way.

A library assistant explains that government policies have expanded libraries’ roles – and stretched staff.