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'I could tell you 20 things that are wrong with Whitehall. But it has worked': Ex-trade chief Sir Crawford Falconer on Brexit, bureaucracy and why MOG changes are overrated
16 Jul Brexit

'I could tell you 20 things that are wrong with Whitehall. But it has worked': Ex-trade chief Sir Crawford Falconer on Brexit, bureaucracy and why MOG changes are overrated

Falconer spent seven years as the UK's chief trade negotiation adviser and second perm sec before leaving last year. In this Q&A interview, he talks about setting up the trade policy function, the pitfalls of joint departments, and lessons from Brexit
by Matilda Martin and Beckie Smith
'Doing politics', handling the tough conversations, and how Alastair Campbell helped him out: Lunch with... Gus O'Donnell
15 Jul Civil Service Reform
'Doing politics', handling the tough conversations, and how Alastair Campbell helped him out: Lunch with... Gus O'Donnell
One year on: the perm sec state of play
04 Jul HR
One year on: the perm sec state of play
How to close a quango: As DHSC prepares to absorb NHS England, we ask the experts
03 Jul Civil Service Reform
How to close a quango: As DHSC prepares to absorb NHS England, we ask the experts
Rowing back on the OAP's IOUs
12 Apr 2011
Rowing back on the OAP's IOUs

Lord Hutton has recommended changes to public sector pension schemes. Joshua Chambers picks out the winners and losers from the proposals, and explains how they affect both civil servants and government policy. 


Return to the mothership
12 Apr 2011 Legal
Return to the mothership

Last year, the coalition cut back many branches of government in its 'bonfire of the quangos'. Joshua Chambers looks at how officials can integrate some of the staff and functions of dismembered quangos into their departments.


Special report: An exclusive club: special adviser analysis
08 Apr 2011 HR
Special report: An exclusive club: special adviser analysis

Which exclusive club contains the PM, the chancellor, the leader of the opposition and the shadow chancellor, the business secretary and, via its affiliated European arm, the deputy prime minister? Some may think of the freemasons, but others will identify a far more shadowy and secretive bunch: special advisers.


Special report: Coalition special advisers
07 Apr 2011 HR
Special report: Coalition special advisers

Here CSW profiles a publicity-shy group who are crucial to shaping policy – and now, it seems, to providing our political leaders.


Frontline: Patient administrator, cancer services
06 Apr 2011 Health & Social Care
Frontline: Patient administrator, cancer services

An NHS worker wonders why her hospital has a complex IT system but also uses paper records


06 Apr 2011
Keep calm and carry on

In a disaster, the UK’s civil servants would be responsible for both helping to manage the emergency response, and maintaining essential services in its aftermath. Suzannah Brecknell and Joshua Chambers report.


Interview: Lin Homer
06 Apr 2011 Economy
Interview: Lin Homer

The Home Office and Transport briefs are notorious as political minefields. But Lin Homer, who survived the Home Office’s annus horribilis, is keen to see what the DfT can throw at her. Matt Ross meets the department’s new head.


Interview: David Pitchford
24 Mar 2011 Leadership
Interview: David Pitchford

From this month, every big scheme run by Whitehall departments will be overseen by the Major Projects Authority. Suzannah Brecknell meets David Pitchford – the man charged with overseeing and improving your projects.


Frontline: Sixth form teacher
24 Mar 2011 Education
Frontline: Sixth form teacher

A sixth form modern languages teacher thinks that schools and teachers should be given more powers to shape their curricula.


Interview: Andrew Tyrie
24 Mar 2011
Interview: Andrew Tyrie

A rather traditional type of Tory and a man who thinks carefully before he speaks, Treasury select committee chair is nonetheless getting noisy in the cause of select committee reform. Matt Ross meets a political evolutionary.


Life after the civil service
23 Mar 2011
Life after the civil service

These three people have successfully left the civil service for senior jobs in the private and voluntary sectors. But it’s not always easy to cross that divide: Suzannah Brecknell gathers advice on how to follow their lead


Interview: Jeremy Heywood
21 Mar 2011 Leadership
Interview: Jeremy Heywood

A key adviser to three chancellors and three prime ministers, Number 10 permanent secretary Jeremy Heywood has spent twenty years at the epicentre of political power. In his first ever interview, he speaks to Matt Ross.


Fishing with bait not grenades
21 Mar 2011
Fishing with bait not grenades

As public services move online, a CSW round table discussed the importance of persuading rather than forcing users to shift channels. Joshua Chambers heard plenty of ideas for building online services around the user.


Interview: Peter Hennessy
20 Mar 2011
Interview: Peter Hennessy

Peter Hennessy has spent 40 years observing government. Now ensconced in the Lords, he tells Matt Ross what he’s learned about the need for confidence, the dangers of special advisers, and the joys of the awkward squad.


From welders to Whitehall
18 Mar 2011
From welders to Whitehall

‘Lean’ management techniques have long been deployed to improve the efficiency of manufacturing industry – and now the same methods are coming to a government department near you. Joshua Chambers reports.


Interview: Mike Anderson
11 Mar 2011 Energy & Environment
Interview: Mike Anderson

Broadening the focus of environmental monitoring, the PM is ‘mainstreaming’ sustainability into all management and policymaking. Suzannah Brecknell gets an explanation from Defra director-general Mike Anderson.


Cutting the reporting lines
11 Mar 2011
Cutting the reporting lines

The 'curse of the decentralising minister', said Nick Clegg, is 'responsibility without power'. But officials are also losing power - over budgets for which they remain legally accountable. Matt Ross reports on a growing tension.


09 Mar 2011
Frontline: Mental health worker

A mental health activity facilitator at an acute psychiatric ward is worried that cuts are causing patient care to be diluted


A broad band of providers
07 Mar 2011
A broad band of providers

After the era of national, top-down strategies, the government is moving into an age of diverse, local solutions. Joshua Chambers investigates the first substantive example of this approach in action: the broadband roll-out.


Interview: James Arbuthnot
04 Mar 2011 Foreign Affairs
Interview: James Arbuthnot

Relations between the Ministry of Defence and its select committee have not always been easy. But its chairman James Arbuthnot tells Ben Willis that MoD officials shouldn’t view the committee corridor as enemy territory.


Interview: Gavin Poole
23 Feb 2011 HR
Interview: Gavin Poole

The Centre for Social Justice’s new report argues for a concentration on achievements rather than appearances. Its director Gavin Poole tells Matt Ross how, starting with the DWP, these ideas are set to transform government.


Interview: Una O'Brien
23 Feb 2011 Health & Social Care
Interview: Una O'Brien

Una O’Brien has taken the helm at the Department of Health as the NHS undergoes the most fundamental reforms in its history. She tells Suzannah Brecknell that persistence and partnership working will make those reforms work.


Tune in, join up, and drop out
23 Feb 2011
Tune in, join up, and drop out

The government wants public sector workers to come together and set up their own companies, embarking on a new life as contractors. Joshua Chambers looks at the obstacles in their way, and how they can be overcome.


Frontline: Junior doctor
23 Feb 2011 Health & Social Care
Frontline: Junior doctor

This week we meet a hospital doctor, who discusses changes to the medical career ladder


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