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'I felt like the boy in short trousers': What’s it like to manage people who are decades older than you?
30 Mar HR

'I felt like the boy in short trousers': What’s it like to manage people who are decades older than you?

Taking on challenging leadership roles can be a quick progression route for younger civil servants, but the experience is not always easy. CSW gets the lowdown from officials who’ve been through it
by Susan Allott
Director's Cut: Michael Padfield on flexibility, the Horizon scandal and confusing journalists
08 May HR
Director's Cut: Michael Padfield on flexibility, the Horizon scandal and confusing journalists
Director's Cut: Elisabeth Cuthbertson and Lucy Ryan on job-sharing, agility and the importance of trust
27 Apr HR
Director's Cut: Elisabeth Cuthbertson and Lucy Ryan on job-sharing, agility and the importance of trust
Shifts and ruptures: Heywood fellow on how the UK should respond to a changing global economic order
24 Apr Economics
Shifts and ruptures: Heywood fellow on how the UK should respond to a changing global economic order
What's it really like being a government speechwriter?
18 Feb 2017 Communications
What's it really like being a government speechwriter?

Words don’t come easily to everyone, but speechwriters have a head start. Department for Work and Pensions wordsmith James Doughty shares some trade secrets


Passport to equality: Making the civil service more disabled-friendly
16 Feb 2017 Education
Passport to equality: Making the civil service more disabled-friendly

The civil service has set its sights on being the UK’s most inclusive employer. Mark Smulian reports on efforts to make that vision a reality for disabled staff, and hears personal stories about the barriers they face


Bronwyn Hill interview: the former Defra chief on Brexit, nuclear and the day Owen Paterson made a splash
15 Feb 2017 Brexit
Bronwyn Hill interview: the former Defra chief on Brexit, nuclear and the day Owen Paterson made a splash

Once credited as the woman who “smashed Whitehall’s glass ceiling”, Bronwyn Hill spent four years as Defra permanent secretary until she stepped down in 2015. She tells Sam Macrory about her new role, Brexit expectations for her former fiefdom, and one minister’s time in the mire


Exit interview: Sir Derek Jones on a 'quiet revolution' and his stint as the Welsh government's top civil servant
14 Feb 2017 Brexit
Exit interview: Sir Derek Jones on a "quiet revolution" and his stint as the Welsh government's top civil servant

Just before he stepped down as permanent secretary of the Welsh Government, Sir Derek Jones told CSW's Suzannah Brecknell why, despite the challenges ahead, civil servants should be confident – and why creativity is as important as penning an elegant memo


Terminological inexactitudes: handy translations of Whitehall jargon (Vol. 21)
09 Feb 2017 Communications
Terminological inexactitudes: handy translations of Whitehall jargon (Vol. 21)

Civil Service World's regular guide to the very best in Whitehallese


Special report: How the new Government Property Agency is aiming to revolutionise the civil service estate
07 Feb 2017 Civil Service Reform
Special report: How the new Government Property Agency is aiming to revolutionise the civil service estate

Later this year, ownership of much of the government estate will be passed to a new Government Property Agency – with departments charged market-level rent for their offices in a bid to drive down costs. Mark Leftly listens in as the GPA's top team explains why the new approach to the government's estate is about more than just saving money


The five things all civil servants wish for
31 Jan 2017 Government Tax Profession
The five things all civil servants wish for

If you had one wish for your work, what would it be? Alex Starritt asked officials from across the UK and around the world that very question. Their answers were strikingly similar


Sir Jeremy Heywood interview: the head of the UK civil service on a 'very intense' few months
30 Jan 2017 Brexit
Sir Jeremy Heywood interview: the head of the UK civil service on a "very intense" few months

Five years into his job as the UK's top official, Sir Jeremy Heywood faces his greatest challenge yet – ensuring the civil service he leads is ready for the mammoth task of leaving the European Union. Jess Bowie and Matt Foster sit down with the cabinet secretary to talk Brexit, Theresa May, public sector pay – and the future of Whitehall's reform agenda


Interview: MoD permanent secretary Stephen Lovegrove on NATO, Brexit and the future of his department
25 Jan 2017 Brexit
Interview: MoD permanent secretary Stephen Lovegrove on NATO, Brexit and the future of his department

The map of Whitehall has changed considerably in the months since Stephen Lovegrove left the Department of Energy and Climate Change to become Ministry of Defence perm sec. He tells Colin Marrs about the Brexit help his department can offer, the MoD’s role in boosting Britain’s industry and the staffing cuts he’s tasked with making. Photos by Paul Heartfield


The Charity for Civil Servants: How we’re supporting officials with money troubles Sponsored
23 Jan 2017 Economics
The Charity for Civil Servants: How we’re supporting officials with money troubles

One in four workers in the UK has financial worries. In this article, Elaine Jefferys, Money Services Manager at The Charity for Civil Servants, explains what the organisation is doing to help 


Special report: What's the state of sickness absence in the civil service?
23 Jan 2017 Government Tax Profession
Special report: What's the state of sickness absence in the civil service?

Civil service leaders have long tried to cut sickness absence rates among their staff. But, asks Suzannah Brecknell, are they looking at the full picture?


What can the UK civil service learn from other countries' policy innovations?
17 Jan 2017 Brexit
What can the UK civil service learn from other countries' policy innovations?

Joshua Chambers has travelled the world meeting government innovators. Here, he shares some of their secrets.


Terminological inexactitudes: handy translations of Whitehall jargon (Vol. 20)
13 Jan 2017 Culture
Terminological inexactitudes: handy translations of Whitehall jargon (Vol. 20)

Civil Service World's regular guide to the very best in Whitehallese


Inside the civil service's 'mobile, flexible' Surge and Rapid Response Team
11 Jan 2017 Civil Service Reform
Inside the civil service's "mobile, flexible" Surge and Rapid Response Team

Special report: In just two years, the Surge and Rapid Response Team has gone from an idea for coping with Whitehall’s spending squeeze to a workforce of more than 300 apprentices ready to be deployed across departments – and cut the civil service's reliance on agency staff. Matt Foster meets the team behind it


Changing the conversation: An interview with Microsoft's Toni Townes-Whitley
10 Jan 2017 Civil Service Reform
Changing the conversation: An interview with Microsoft's Toni Townes-Whitley

CSW caught up with Microsoft's Corporate Vice President of Worldwide Public Sector to discuss transformation in times of austerity, the key to successful major projects and tackling the lack of diversity among digital leaders


Roundtable: What are the secrets of successful government digital transformation?
10 Jan 2017 Civil Service Reform
Roundtable: What are the secrets of successful government digital transformation?

Government must do more than just adapt to current processes if it is to make the most of the digital revolution. Colin Marrs reports on a round table, hosted by CSW and Cognizant, where officials discussed the importance of transformation in a fast-changing world


Cabinet secretary Sir Jeremy Heywood on an 'extraordinary' year and making a success of Brexit in 2017
23 Dec 2016 Brexit
Cabinet secretary Sir Jeremy Heywood on an "extraordinary" year and making a success of Brexit in 2017

With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. Sir Jeremy Heywood, cabinet secretary and head of the civil service, takes part in our annual perm secs round-up...


Civil service CEO John Manzoni on 2017, Brexit priorities, and building a 'brilliant' organisation
22 Dec 2016 Brexit
Civil service CEO John Manzoni on 2017, Brexit priorities, and building a "brilliant" organisation

With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. John Manzoni, chief executive of the civil service and permanent secretary of the Cabinet Office, takes part in our annual perm secs round-up...


DExEU perm sec Oliver Robbins on building the Brexit department and his 2017 priorities
22 Dec 2016 Brexit
DExEU perm sec Oliver Robbins on building the Brexit department and his 2017 priorities

With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. Oliver Robbins, permanent secretary of the Department for Exiting the European Union, takes part in our annual perm secs round-up...


HMRC chief Jon Thompson on relocation, going digital, and Thin Lizzy at Christmas
21 Dec 2016 Civil Service Reform
HMRC chief Jon Thompson on relocation, going digital, and Thin Lizzy at Christmas

With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. Jon Thompson, chief executive of the Ministry of Defence, takes part in our annual perm secs round-up...


Land Registry chief Graham Farrant on breaking down silos, 2017 & why surprises make the best Christmas presents
20 Dec 2016 Civil Service Reform
Land Registry chief Graham Farrant on breaking down silos, 2017 & why surprises make the best Christmas presents

With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. Graham Farrant, chief executive of the Land Registry, takes part in our annual perm secs round-up...


Health Innovators You Should Know About: FlowForma's no-code, logic-only solution Sponsored
19 Dec 2016 Civil Service Reform
Health Innovators You Should Know About: FlowForma's no-code, logic-only solution

Microsoft partner FlowForma walks through its efforts to empower local government as part of a series that highlights local government innovators across the UK


Ready to innovate: How local government is responding to budget pressure Sponsored
19 Dec 2016 Civil Service Reform
Ready to innovate: How local government is responding to budget pressure

Microsoft partner CPS walks through its efforts to empower local government as part of a series that highlights local government innovators across the UK


National Infrastructure Commission chief Phil Graham on 2017 & why Britain must 'banish the culture of dither and delay'
19 Dec 2016 Civil Service Reform
National Infrastructure Commission chief Phil Graham on 2017 & why Britain must "banish the culture of dither and delay"

With the end of 2016 fast approaching, we asked the UK's top officials to look back at the year, outline their goals for 2017 – and shed some light on their festive favourites. Sir Malcolm McKibbin, head of the Northern Ireland Civil Service, takes part in our annual perm secs round-up...


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